The Jira Lead Administrator will implement Atlassian tools, optimize workflows, manage systems design, and act as a liaison with stakeholders in the federal IT space.
Jira Lead Admin
Employment Type: Full-Time, Mid Level
Department: Information Technology
CGS is seeking a talented Jira Lead Administrator who is passionate about driving transformation in the federal IT domain to join our growing team of technology and software consulting professionals. Strong candidates will have a desire to drive change in the federal space by developing executable strategies, implementing new technologies, streamlining processes, and improving the delivery of mission value delivery through new practices and tools.
CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
- Create custom projects in Atlassian tool suite for complex workflows to meet business needs.
- Provide advanced configuration of the Atlassian suite of tools to promote CI/CD.
- Create and maintain Jira and Confluence collaboration sites (e.g., Kanban boards, Scrum boards, documentation pages, etc.).
- Analyze, research, manage, and implement integrated Atlassian tools, plugins, and applications.
- Interface with various diverse stakeholders as a liaison and trusted advisor
- Help define how information systems may be upgraded or replaced.
- Gather requirements for business processes, and determine ways to optimize.
Qualifications:
- 7 years’ experience in systems analysis and design of information systems programs
- 3 years’ experience with Jira and Confluence administration.
- 3+ years’ experience of Bamboo and Bitbucket experience.
- An advanced degree in an appropriate field with an additional three years of relevant experience.
- Knowledge of Agile and principles and applied best practices required.
- Excellent communications skills, both written and verbal, are required.
- Must successfully complete a stringent Background Investigation and obtain the required Government Security Clearance (moderate risk public trust).
- Atlassian certified Jira Administrator preferred.
- Working knowledge of Networking, DNS, Databases, APIs, SAML, and Akamai.
- Consulting in a Federal agency, especially within DHS.
- Ability to write custom JQL (Jira Query Language), a plus.
- Experience with Federal Systems Engineering Life Cycles (SELC) and Software Development Life Cycles (SDLC).
Ideally, you will also have:
- Experience with Government software development policies and procedures.
- Client-facing communication experience.
- Federal Agency issued security clearance.
Our commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we’ve been growing our government contracting portfolio, and along the way we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of meaningful government innovation!
Explore additional job opportunities with CGS on our Job Board:
https://cgsfederal.com/join-our-team/
For more information about CGS please visit: https://www.cgsfederal.com or contact:
Email: [email protected]
#CJ
Similar Jobs
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Handle escalated multi-channel customer inquiries (billing, renewals, cancellations, RMAs), mentor peers, manage high-volume cases, improve processes, and provide actionable insights to improve customer experience and retention.
Top Skills:
macOSSalesforceServicecloudZendesk
Cloud • Security • Software • Cybersecurity • Automation
Manage large-scale software and consulting projects end-to-end for enterprise customers. Coordinate cross-functional teams, executive stakeholder communications, escalations, delivery schedules, scope, risks, and revenue recognition while improving Professional Services PM processes, tools, metrics, and templates.
Top Skills:
AgileGitlabPmi (Project Management Institute Methodologies)ScrumSdlc
Cloud • Security • Software • Cybersecurity • Automation
Lead technical engagements to install, migrate, configure, and onboard customers to GitLab. Create SOWs, migration plans, training, documentation, and automation; communicate risks/status; collaborate with Product and Engineering; support quoting and process improvements. Travel approximately 20%.
Top Skills:
Amazon Web ServicesAnsibleChefGitlabGoogle Cloud PlatformLinuxAzurePackerPuppetTerraform
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
