Support and help manage enterprise dealer accounts as a client-facing point of contact. Monitor account performance, coordinate meetings and presentations, collaborate with internal teams and third-party agencies, provide product and industry recommendations, and ensure dealer satisfaction through proactive support.
This position is open to applicants located in the USA
Dealer eProcess offers innovative solutions that are specifically crafted to meet the needs of automotive dealerships, helping them enhance their operations and improve customer engagement. We strive to enhance our clients online presence and help them achieve their business goals through cutting-edge technology and outstanding support.
We are seeking a motivated and detail-oriented Junior Enterprise Account Specialist to join our dynamic team. In this role, you will assist in overseeing our enterprise client accounts, ensuring they receive exceptional service and support.
Key Responsibilities:
- Assist in the management of enterprise client accounts, serving as a point of contact for inquiries and support.
- Monitor account performance and provide regular updates to clients and internal teams.
- Help coordinate client meetings and presentations.
- Stay informed about industry trends and Dealer eProcess products to provide informed recommendations to clients.
- Work closely with various departments to ensure dealer satisfaction
- Partner with third-party agencies to develop and implement effective dealership strategies.
Qualifications:
- Strong interpersonal and communication skills, with an ability to build relationships with clients.
- Detail-oriented with excellent organizational skills and the ability to manage multiple accounts simultaneously.
- Proficiency in Google Suite.
- Knowledge of CRM systems, with a preference for HubSpot.
- A proactive attitude and a willingness to learn and grow within the company.
- Previous experience in the automotive industry is a plus.
DEP’s Top 5:
- Great benefits
- Collaborative company culture
- Numerous areas for growth
- Engaging work environment
- In-person company/team events
Dealer eProcess Lisle, Illinois, USA Office
701 Warrenville Road, Suite 300, Lisle, IL, United States, 60532
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