The L3 Systems Engineer will provide full-time remote support for Microsoft-centric environments, focusing on administration, troubleshooting, and maintenance of cloud and server systems. Candidates must possess strong proficiency in Microsoft technologies, networking, and cybersecurity, alongside excellent communication skills.
This is a Full-Time Remote position.
A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Remote Senior Engineer position to support clients on a full-time basis.
Candidate must be passionate about computers & technology and should be highly proficient in Microsoft Server and Cloud Platforms. MSP Experience a plus and working with different verticals and network types. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.
Must Be Experienced And Proficient In
5+ years supporting Microsoft-centric environments (MSP experience strongly preferred).
Deep hands-on experience with:
- Microsoft 365 Administration (tenant-level support)
- Azure / Entra ID (Azure AD) identity and access
- Active Directory (AD DS), GPO, DNS fundamentals
- Networking
- Cybersecurity
Strong troubleshooting ability across:
- Authentication and sign-in issues
- Mail flow, client connectivity, profile issues
- Permissions and access control problems
- Endpoint and policy-related issues (Windows)
Ideal Candidates Should Be Able To
- Provide general desktop, user and hardware support
- Provide proactive system maintenance including backup solutions
- Provide general connectivity and troubleshooting support
- Provide network and server support
- Provide good communication skills and documentation
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What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
