Truv Logo

Truv

Lead Product Manager, Client & Developer Experience

Reposted 22 Days Ago
In-Office or Remote
Hiring Remotely in Miami, FL
140K-270K Annually
Senior level
In-Office or Remote
Hiring Remotely in Miami, FL
140K-270K Annually
Senior level
The Lead Product Manager will optimize lending products by collaborating across teams to enhance verification processes and improve borrower experiences, focusing on execution and data-driven decision making.
The summary above was generated by AI
About Truv
 
Truv is transforming the financial data industry with a secure, real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.
 
About the Job
 
We are seeking a Lead Product Manager to join Truv’s Product Team. In this role, you’ll build and optimize products that enable lenders to verify income and employment, streamline decisioning, and improve borrower experiences. You’ll work closely with engineering, design, compliance, and analytics teams to deliver solutions that directly client onboarding, go-live and developer experience. 
 
This is an execution-focused role where you’ll use your background in lending technology to design, test, and deliver impactful features that serve both lenders and their borrowers.

What You’ll Do

     
  • Partner with engineering and data teams to deliver secure and scalable workflows for income and employment verification for public sector, mortgage and other lending clients.
  • Conduct user testing with clients and end-users to validate workflows and improve usability.
  • Streamline onboarding, implementation, customization and go-live experiences for Truv clients end-to-end including lead generation, demo experience, onboarding, implementation, go-live and post go-live experiences including reporting on metrics, ability for self-serve experience. 
  • Capture feedback from agencies and lenders on frictionless onboarding and go-live experience. 
  • Collaborate with developers in clients teams, system integrators to streamline developer experience including Truv documentation.  
  • Build customization for various types of clients - state agencies, lenders and developers who utilize the Truv admin portal for the day-to-day operations. 
  • Collaborate with compliance and risk teams to ensure regulatory alignment across all flows.
  • Gather requirements from multiple stakeholders and synthesize into actionable product plans.
  • Monitor product performance post-launch and iterate quickly using insights from clients and end-user behavior.

Who You Are

  • 5+ years of product management experience in government, lending, or financial technology.
  • Proven experience delivering products used by state and federal agencies, risk teams, or financial institutions.
  • Strong understanding of income and employment verification, and decisioning workflows.
  • Track record running user testing and A/B experimentation to inform product decisions.
  • Excellent execution skills—able to manage competing priorities and deliver in fast-paced environments.
  • Make data-driven product decisions, leveraging analytics and experimentation to measure impact and prioritize features.
  • Gather requirements from multiple stakeholders and synthesize into actionable product plans.
  • Strong collaboration skills across engineering, design, compliance, and business teams.
  • Analytical mindset with ability to interpret data and turn insights into product improvements.
  • Bachelor’s degree in Business, Computer Science, or related field (or equivalent experience).
  • Experience at startups or high-growth environments preferred.

Success Metrics

  • Improved lender adoption and retention of Truv’s lending solutions.
  • Faster and more reliable verification success rates.
  • Increases in loan processing efficiency and borrower conversion rates.
  • Positive feedback from lenders on usability, reliability, and compliance.
  • On-time delivery of high-quality product launches.

Benefits

  • Competitive salary and equity package.
  • Fully remote work environment.
  • Health, dental, and vision benefits.
  • 401(k).
  • Flexible time off and paid holidays.
  • Work alongside an experienced leadership team from top tech companies.
  • High-impact role with clear growth trajectory.

We are an equal opportunity employer committed to diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.

Similar Jobs

2 Hours Ago
Remote or Hybrid
United States
65K-81K Annually
Senior level
65K-81K Annually
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Oversee DHMO quality management and utilization management governance, regulatory committees, audit readiness, corrective action monitoring, compliance reporting, and quality improvement. Analyze operational, financial, regulatory, satisfaction, grievance, and performance data to identify risks and trends. Develop governance processes, policies, reporting frameworks, and documentation standards. Partner with cross-functional stakeholders and leadership to improve compliance, organizational performance, member experience, and provider outcomes.
Top Skills: ExcelMicrosoft PowerpointMicrosoft SharepointMicrosoft TeamsMicrosoft Word
Yesterday
Easy Apply
Remote
United States
Easy Apply
160K-190K Annually
Expert/Leader
160K-190K Annually
Expert/Leader
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Leads Motive’s internal communications strategy, narrative, and cadence across company-wide forums, executive messaging, video, Slack, intranet, email, and other channels. Advises executives, supports crisis and change communications, aligns internal and external messaging, measures employee sentiment, and improves engagement programs. The role also partners with Corporate Communications, Legal, and People teams and mentors communications talent while remaining an individual contributor.
Top Skills: Ai-Enabled ToolsEmailIntranetSlackVideo Communications
Yesterday
Remote
United States
62K-96K Annually
Senior level
62K-96K Annually
Senior level
Beauty • Robotics • Design • Appliances • Manufacturing
Provides Tier 1 IT support for global associates, troubleshooting Windows and macOS endpoints, networks, identity and access, Microsoft 365, and software issues. Manages onboarding, offboarding, endpoint provisioning, and device administration using Intune, Autopilot, and Jamf. Documents resolutions, supports major incidents, escalates complex issues, and improves support processes. Requires up to 10% domestic and international travel and occasional after-hours support.
Top Skills: Active DirectoryConfluenceiOSJAMFJira Service ManagementmacOSMicrosoft 365Microsoft Entra IdMicrosoft IntuneWifiWindowsWindows Autopilot

What you need to know about the Chicago Tech Scene

With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.

Key Facts About Chicago Tech

  • Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
  • Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
  • Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
  • Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account