Logistics Manager

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country. 

We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.   

The Logistics Manager oversees the end-to-end supply chain operations for the Americas, providing strategic leadership across warehousing, distribution, third-party logistics (3PL) partnerships, and inventory control. This role is pivotal in driving operational excellence, optimizing inventory levels, ensuring financial accuracy, and leading a high-performing team that includes direct oversight of the Inventory Controls Manager.

Key Responsibilities

Strategic Leadership & Team Management

• Inspire and lead a multi-layered supply chain and inventory team, fostering a culture of continuous improvement, accountability, and professional growth.

• Define overall logistics and inventory strategy, setting high standards for physical inventory audits, warehouse operations, and reconciliation processes.

• Demonstrate strong reporting and analytical skills, publishing a monthly dashboard of key logistics and inventory KPIs to senior leadership.

• Collaborate cross-functionally to identify, evaluate, and implement strategic supply chain initiatives, special projects (e.g., RFPs, warehouse moves, retail-specific kitting projects), and process improvements.

3PL Management & Warehouse Operations

• Establish, maintain, and manage comprehensive inventory movement and fulfillment processes with third-party logistics providers.

• Manage relationships with 3PL warehouses across the Americas, developing and driving best practices, operational efficiency, and performance SLAs.

• Effectively communicate expectations and needs to maintain accurate inventory levels and seamless material flow.

• Support refurbishment operations via inventory transaction management, rigorous process improvement, and engaged partnerships.

Inventory Control & Financial Governance

• Oversee the inventory control function through the Inventory Controls Manager, ensuring high transaction accuracy and swift discrepancy resolution in SAP.

• Own the annual physical inventory count, including developing work instructions, analyzing results, and reporting to senior leadership per internal policies.

• Support the month-end-close process by reviewing inventory reports, variance analyses, and financial reconciliations.

• Manage the retailer return process, ensuring credits are issued accurately and timely while analyzing trends to report actionable insights to senior leadership.

• Provide internal and external auditors with all required documentation and compliance verification.

Systems & Process Optimization

• Determine proper processes for non-standard transactions, clearly defining and communicating requirements to internal and external stakeholders.

• Partner with system teams to modify and advance SAP functionality, minimizing manual interventions and streamlining data integrity.

• 7+ years of progressive experience in supply chain, logistics, or inventory management.

• 5+ years of experience working within a Consumer Packaged Goods (CPG) company.

• 3+ years of supervisory/management experience, including leading teams and managing managers.

• Bachelor’s degree in supply chain management, operations management, accounting, or a related field.

• Advanced experience in SAP and enterprise resource planning systems.

• Prior experience managing month-end-close processes and financial reconciliations within supply chain.

• Strong working knowledge of end-to-end product flow, warehousing, and transportation processes.

• Exceptional communication and negotiation skills to effectively liaise with 3PLs, managed services, and executive leadership.

• Solutions-oriented mindset with the ability to navigate complex challenges, minimize operational impact, and deliver results.

• Advanced knowledge and proficiency in Microsoft Excel and data visualization tools.

• Strong analytical, problem-solving, and decision-making skills with a detail-oriented approach.

• Proven ability to multi-task, manage competing priorities effectively, demonstrate strong follow-through, and thrive in a fast-paced environment.

Address: 1330 W Fulton Market Fl 5, Chicago, IL 60607

Compensation: $109,600 - $137,000 annually + bonus opportunity

At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.

Financial benefits:

•          401K with up to a 4% match

•          Company paid Life Insurance and AD&D

•          Flexible Savings Account (FSA) and Health Savings Account (HSA)

Lifestyle benefits:

•          Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time

•          Pre-tax Commuter Benefits (applicable areas only)

•          Generous Child Care Leave Program

•          Wellness Program

•          Employee Assistance Program

•          Dyson Product Discounts

Health benefits:

•          Multi-Level Healthcare Coverage Options

•          Vision & Dental Coverage

•          Company paid Short-Term and Long-Term Disability

Dyson is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities. Contact us at [email protected] for more information. Dyson is an Equal Opportunity Employer.

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