Manager, Fraud Analytics & Solutions

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Join a high-impact team at the forefront of fraud prevention and digital transformation. In this newly created role, you'll lead the implementation and optimization of a next-generation fraud orchestration platform that connects multiple vendor solutions into a single, streamlined experience.

You'll work closely with Fraud, Product, Technology, and Business leaders across the bank, gaining exposure to enterprise-wide initiatives that directly protect customers and reduce fraud losses.

This is an opportunity to combine your expertise in fraud analytics, SQL, and vendor implementation while driving meaningful change across the organization. You'll have the freedom to bring forward innovative, out-of-the-box ideas, influence fraud strategy, and become a key subject matter expert in a highly visible area of the business.  

If you're passionate about solving complex fraud challenges, leveraging data to drive decisions, and making a measurable impact, this role offers exceptional growth, visibility, and career development opportunities at BMO.

This is a HYBRID role that currently requires 2-3 days in the office. Depending on where you reside, our 3 possible office locations are in Brookfield WI, Chicago IL, or Jacksonville FL.

This is an Individual Contributor role with no direct reports.

CORE Responsibilities:

• Performs sophisticated data analytics to explore and identify known or previously unidentified criminal behaviours among customer and employee groups across BMO.
• Identifies and understands new and emerging patterns of fraud, both external and internal.
• Develops and maintains models and metrics, scenarios, profiles and parameters used to improve the efficiency of fraud detection systems.

KEY Skills/ Experience:

• 3-4+ years of experience writing complex SQL queries
• 3-4 +years Advanced knowledge of Statistical Analyses
• Proven expertise with identifying  Fraud thru metrics and database queries in SQL and/or SAS
• Ideally experience with Fraud vendors such as Threatmetrix , Alloy, and Biocatch
• 3-4+ years of implementing controls and onboarding/implement  Fraud Vendors
• Expertise with MS Excel (pivot tables, conditional formatting, etc..)
• Ideally experience with Power BI

Additional Details:

Performs sophisticated data analytics to explore and identify known or previously unidentified criminal behaviours among customer and employee groups across BMO. Supports investigations against people or property of BMO by providing key data or supporting the investigative process. Applies knowledge of analytics algorithms and technologies to develop analytic solutions and support decision making. Develops and implements the strategies for technology as related to business requirements. Acts as a subject matter expert on BMO data and data modelling for criminal risk mitigation to guide management programs and investigation activities. Drives innovation through the development of data products, establishes best practices and influences data governance guidelines and policies.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Recommends and implements solutions based on analysis of issues and implications for the business.
• Assists in the development of strategic plans.
• Identifies emerging issues and trends to inform decision-making.
• Ensures alignment between analytics, business and technical sides of strategies to improve performance and effectiveness.
• Conducts independent analysis and assessment to resolve strategic issues.
• Engages technical support and other business/groups to support the implementation and sustainment of change management projects and processes.
• Makes key decisions and recommendations for identifying and prioritizing new/existing data acquisition and/or quality mitigation requirements.
• Understands and analyzes complex business problems then formulates data-driven hypotheses to drive business value.
• Provides input into the planning and implementation of operational programs.
• Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
• Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.
• Ensures an understanding of inherent risks in the business/group and oversees appropriate actions to ensure operational integrity is maintained.
• Identifies and understands new and emerging patterns of fraud, both external and internal.
• Identifies and acquires appropriate data for fraud analysis based on knowledge of BMO product, data warehouse systems and architectural linkages.
• Develops complex technical rules/ scenarios to maximize the effectiveness of fraud detection and prevention programs.
• Applies statistical, data mining and pattern analysis techniques to determine relationships between transactions, customer data and known/predicted fraudulent behaviours.
• Summarizes statistical findings, draws conclusions and presents actionable business recommendations.
• Conducts programming as required for data mining mainframe jobs and develops detection rules/ scenarios or automated reports for Investigator use.
• Develops and maintains models and metrics, scenarios, profiles and parameters used to improve the efficiency of fraud detection systems.
• Manages risk and minimizes losses through monitoring, controlling, audits and verifications in accordance with compliance requirements, policies, procedures and regulations.
• Provides leadership and oversight on the identification, analysis and resolution of issues, recommending appropriate courses of action and creating solutions.
• Supports development and execution of strategic initiatives in collaboration with stakeholders.
• Leads/participates in the design, implementation and management of core business/group processes.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Provides specialized consulting, analytical and technical support.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.
• Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.Qualifications:
• Typically 7+ years of relevant experience and a Masters degree in related field of study, or an equivalent combination of Bachelor’s degree and extensive related experience.
• In depth technical development skill and knowledge.
• In-depth knowledge of Financial Crimes including current fraud modalities, techniques, behaviours.
• In-depth knowledge of Statistical Analyses and Human Behaviour Modeling.
• In-depth knowledge of Data Mining Tools.
• Deep knowledge and technical proficiency gained through extensive education and business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

Salary:

Pay Type:

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.  We strive to help you make an impact from day one – for yourself and our customers.  We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at http://jobs.bmo.com/us/en

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.

BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.