Manager Implementation Services - Data Solutions

About Us:  

Galen Healthcare Solutions, a subsidiary of RLDatix, is an award-winning healthcare IT technical & professional services and solutions company providing highly skilled, cross-platform expertise. We have partnered with specialty practices, hospitals, health information exchanges, health systems and integrated delivery networks to provide high-quality, expert level IT consulting services & solutions including strategy, data archiving, data migration, optimization, project management, and interoperability. Our Technical and Professional Services groups are ranked #1 in KLAS by our clients, including winning 2021’s Top Overall IT Services Firm award. But Galen is more than an IT company. We are a team of talented individuals who build meaningful relationships and produce exceptional results. That’s why Galen has been recognized by Modern Healthcare as one of the Best Places to Work for the past 10+ years.  

We are searching for a Manager on the Data Archival team. This position reports to the Director of Operations. 

In this role, you will take on many responsibilities within the business unit, including hiring, staffing, strategy, opportunity development, sales support, and other aspects of team development. Additionally, the role will have hands-on project responsibilities that support the team and our clients. 

About You:  

The right candidate will have strong analytical and problem-solving abilities and be well rounded in the healthcare technology space. You will be expected to creatively solve complex problems and communicate effectively to customers, leadership, and your team. 

Working within the broader Data Archival team we will use strategy, organization, and professional knowledge to build new services, support our existing teams, and make great things happen. The position will require you to create goals that will support the growth and development within the Data Archival team. 

Responsibilities: 

• Lead and manage a team of project managers, providing guidance and support 
• Bring your unique perspective and experience to the table
• Share knowledge and expertise with the team 
• Build strong relationships with clients and coworkers 
• Work closely with leadership, management, and the sales team to ensure we are hitting our quarterly and annual targets 
• Work on projects and continue to develop archival methodology 
• Create educational materials to support training and mentoring of new and existing team members 
• Conduct performance reviews, provide feedback, and identify professional development opportunities for team members 
• Organize and supervise end-to-end project deployment activities, ensuring adherence to standardized configuration methodologies and delivery timelines across multiple projects
• Maintain operational excellence by monitoring project status, coordinating go-live readiness, and enabling seamless transition from implementation to operational support

Requirements: 

• Previous project and people management experience
• Experience in Healthcare IT, working with EHRs
• Interpersonal skills with the ability to lead a team
• Applicant must be a U.S. Resident or currently able to legally work in the U.S. 

Other:  

• Education: Bachelor’s in Business, Information Systems, Healthcare or related fields