The Manager in Strategy & Operations oversees project execution, manages client relationships, and drives business development, focusing on logistics and procurement improvements.
MANAGER – STRATEGY & OPERATIONS
The Strategy & Operations (S&O) practice is one of the key practice areas within the Strategy & Business Transformation Practice, and we focus on assisting our clients with business challenges in the areas of supply chain, logistics, procurement and general operations. Managers are primarily responsible for day to day project execution and additional business development. They apply well-honed consulting, project management, and functional skills in the management of major project components or entire projects. Further, Managers are involved in business development such as project diagnostics, proposal development, and sales calls.
Consulting Managers will typically be involved in the following activities:
Scoping and planning client engagements
Managing teams to complete client work in accordance with established budget, workplans, and quality standards
Identifying and resolving issues critical to the clients' strategic and operational success
Providing technical/functional content
Developing and presenting conclusions and recommendations to senior client management
Providing solution implementation assistance as required
Developing leading industry insight to present to clients
Managing client relationships and reporting project progress
Leading, coaching, developing and supervising the efforts of junior staff
We are specifically looking for Managers to join our Strategy & Operations practice within S&BT. Specific experience requirements for this role include:
Two to six years previous consulting experience
Experience with Sourcing & Procurement: Indirect Sourcing, Direct Materials Sourcing, Spend Analysis, Procure-to-Pay Process, E-Procurement experience (including technology implementation)
Experience with Supply Chain Operations: logistics, supply chain transformation, cost & operational improvement, Lean Six Sigma, manufacturing & distribution
Managers will typically have:
7+ years of related consulting or industry experience showing progression/promotion
Outstanding analytical capability
Demonstrated experience with strategy and operations within one or more targeted industries
The ability to effectively operate independently and in a team environment as well as manage people and project workplans
Outstanding verbal and written communication skills
An MBA or other relevant advanced degree from a top educational institution
In addition to the qualifications listed above, the firm places high emphasis on relevant personal qualities: entrepreneurial, creative, imaginative, resourceful, independent, motivated, professional and collaborative.
Applicants must be willing and able to travel to client work locations up to five days/week.
Please visit our website at www.thehackettgroup.com to find out more about our firm.
The Hackett Group Chicago, Illinois, USA Office
Chicago, United States
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