Manage and enhance the experience for VIP sports card collectors, ensuring prompt support, personalized service, and fostering a vibrant trading environment.
About Veriswap
Veriswap is a barter marketplace for trading cards, operating within the $10B+ sports card secondary market. We’re focused on creating a new swap economy because we believe the swaps market is 5x larger than the cash sales market for collectibles. Our mission is to empower collectors by enabling them to trade sports cards anytime, anywhere.
We’ve completed over $160M in transactions in just 3 years, with trades as large as $300K on the platform. We serve 120,000 users and the trading card market is at all-time highs, with $400M+ of cards sold in the last month.
Our founding team comes from Columbia (ex-finance) and Brown (ex-Google). Together, we are building something truly exciting and are looking for driven individuals to help shape the future of collectibles.
What You Bring
- Passion and deep knowledge about high end sports cards (completed sales, industry trends, collector psychology, etc)
- 5+ years of customer support and / or sales experience
- Scrappy and high-agency mindset, with a bias toward quickly launching experiments, learning from imperfect data, and scaling only what works.
- Speed and responsiveness at all hours of the day
Requirements
Responsibilities
- Make VIPs feel extreme hospitality, and that we are trusted advisors in their card process, whether that means texting them, planning special events, meeting them one by one, delivering cards to their doorstep
- Create a world where VIP requests are handled ASAP by our customer support team
- Motivate VIP users to complete more trades
- Educate and give fair advice on cards
What you’ll get from Us
- Autonomy and ownership on projects that matter
- Opportunity to work with some of the most passionate collectors on our platform
- $200/month wellness stipend
- 401(k) retirement benefits
- Unlimited vacation policy
- Generous paid parental leave
- Competitive healthcare benefits, including HSA, for you and your dependent(s)
Similar Jobs
Digital Media • Information Technology • News + Entertainment
Field-based enterprise sales role responsible for developing territory strategy, prospecting and acquiring mid-market and multi-location enterprise customers, delivering face-to-face presentations, managing relationships, meeting financial targets, and coordinating with internal teams. Requires knowledge of managed services, networking technologies, and strong sales, communication, and customer-retention skills.
Top Skills:
23)Business ContinuityCustomer Premise Equipment (Cpe)CybersecurityDisaster RecoveryEthernetInternet TechnologiesLanManNetwork SecurityNetworking Protocols (Layers 1SdwanVoipVpnWanWdm
Digital Media • Information Technology • News + Entertainment
Drive territory strategy and acquire/retain mid-market and enterprise multi-location customers through direct and partner channels. Prospect, deliver face-to-face presentations, negotiate deals, meet/exceed sales targets, and coordinate internal teams to ensure service and operational excellence. Maintain sales records, stay current on competitive landscape and network technologies, and support customer retention.
Top Skills:
23)Business ContinuityCustomer Premises Equipment (Cpe)CybersecurityDisaster RecoveryEthernetInternet TechnologiesLanManNetwork DesignNetwork SecurityNetworking Protocols (Layers 1SdwanVoipVpnWanWdm
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead and manage a team of mid-market Account Executives: set targets, recruit and onboard, coach and mentor, develop strategic sales plans, collaborate with cross-functional teams, analyze sales data, and drive revenue growth and process improvements.
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
