Mid-Office Operations Manager

The Middle Office Team at IMC is seeking a Mid-Office Operations Manager; in this dynamic role, you'll drive trade reconciliation and settlement accuracy, swiftly resolve discrepancies, and ensure seamless trade flow across platforms in collaboration with trading and IT teams. As a senior member of the team, you'll serve as a subject matter expert and lead by example; mentoring junior analysts, sharing institutional knowledge, and setting the standard for operational excellence. You'll play a critical part in overseeing the full trade lifecycle, managing accounts, and calculating P&L, all while fostering a culture of continuous improvement and automation in a fast-paced environment.
Key Accountabilities

• Perform detailed intraday and next-day trade reconciliation, ensuring accuracy and timeliness across all activity
• Calculate and reconcile daily P&L; manage monthly invoice reconciliation with exchanges, clearing firms, and other counterparties
• Identify, escalate, and resolve daily trade and settlement breaks; conduct thorough root cause analysis and drive timely corrections at the clearing firm level
• Own the full understanding of the trade lifecycle, from execution through final settlement, including all associated fees and regulatory considerations
• Serve as an escalation point for complex operational inquiries related to trade flow, data integrity, and settlement issues
• Act as a subject matter expert and go-to resource for the team, providing guidance and direction on non-standard or high-priority situations
• Mentor junior analysts, providing ongoing coaching, knowledge transfer, and performance support to foster a high-performing team culture
• Liaise between clearing firms and trading operations; oversee the execution of position, trade, and cash transfers
• Engage regularly with Risk, Compliance, Finance, and Legal teams to ensure alignment on critical operational, regulatory, and risk-related matters
• Drive cross-departmental initiatives to develop solutions that improve quality, efficiency, and scalability across support functions
• Monitor high-level account balances and margin/collateral requirements in conjunction with the Risk team
• Manage and analyze large, complex datasets; develop ad hoc and recurring reports to support operational and business needs
• Champion an automation-first mindset, proactively identifying inefficiencies and leading initiatives to streamline and improve processes
• Quickly assess and adopt new tools, procedures, and structures, continuously evaluating opportunities for operational enhancement

Knowledge & Skill Requirements

• Bachelor's degree in Finance, Economics, Mathematics, or a related quantitative field (B.S. preferred)
• 8+ years of experience in financial markets or a trading environment, with demonstrated growth in scope and responsibility
• Extensive prior experience working directly with trading, front office, and/or technology groups is a plus
• Advanced proficiency in Microsoft Excel and the broader MS Office suite
• Technical skills in one or more data tools or programming languages, including but not limited to SQL Server, VBA, Power Query, Python, QlikSense, or PowerBI
• Series 99 or 7 required, or a willingness to work towards obtaining within first year of employment
• Exceptional communication and stakeholder management skills, with the ability to engage effectively across all levels
• Proven ability to lead, mentor, and develop junior team members in a collaborative environment
• Strong ability to gather, synthesize, and communicate complex business requirements in a clear and concise manner
• Demonstrated track record of building and sustaining productive relationships with internal teams and external counterparties
• Meticulous attention to detail with strong organizational and prioritization capabilities
• Substantial analytical and structured problem-solving skills, with the ability to identify root causes and implement durable solutions
• Proven bias for action; able to set priorities, take charge, and execute with urgency in a high-pressure, fast-paced environment
• Highly adaptable, with the ability to manage multiple competing priorities, stakeholders, and deadlines simultaneously
• Self-motivated and proactive, with a continuous improvement mindset and the initiative to drive change without being directed