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Endex

Business Operations Generalist

Reposted 2 Months Ago
In-Office
Chicago, IL, USA
Mid level
In-Office
Chicago, IL, USA
Mid level
The Operations role at Endex involves managing strategic initiatives, optimizing operations, shaping the product roadmap, supporting go-to-market efforts, and recruiting. It aims to drive business growth and operational excellence.
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Who We Are

Endex builds AI agents that handle complex, end-to-end work for the world's most demanding teams. Today we're deployed across leading financial institutions and Fortune 500 companies, embedded in the tools and workflows they rely on. We operate at the frontier of agentic knowledge work, partnering closely with top AI research labs and backed by the OpenAI Startup Fund. We're on a mission to build the most capable digital coworker in the world.

About the Role

Location: New York City (Primary), Denver, Chicago, Singapore (APAC), London, San Francisco, Austin, Los Angeles
Commitment: 5 Days In-Person

We're looking for someone who can bring structure to an important problem without needing a fully defined job description for every project.

As a Business Operations Generalist at Endex, you'll work across the company's operating needs: team processes, vendor coordination, recruiting support and special projects. You'll partner with leadership to identify what needs attention, take ownership and build a process that works as the company grows.

Your Key Responsibilities

  • Own Ambiguous Operating Problems: Frame the need, investigate the evidence and agree a practical outcome with leadership.

  • Coordinate Company Work: Keep vendor, team and internal projects moving with clear owners and deadlines.

  • Build Scalable Processes: Replace repeated manual coordination with clear workflows, useful documentation and proportionate automation.

  • Support Team Growth: Help coordinate hiring logistics, employee onboarding and the operating needs of a growing team.

  • Make Trade-Offs Visible: Give leaders concise analysis, explicit options and a recommendation grounded in the work you have done.

What We're Looking For

  • Generalist Experience: You've owned a range of operational work and can explain the results you delivered.

  • Structured Thinking: You break an ambiguous problem into useful questions, actions and decisions.

  • Practical Execution: You are comfortable doing detailed coordination as well as recommending a better process.

  • Clear Communication: You keep stakeholders informed and make ownership and next steps explicit.

  • Practical Range: You can move between analysis, vendor coordination and detailed execution without losing sight of the business outcome.

Nice to Have

  • Experience in startup operations, consulting or a founder's office

  • Comfort investigating problems with spreadsheets and business tools

  • Experience improving a process that several teams depend on

Full-Time Benefits

  • Health & Dental Insurance

  • Monthly Wellness Stipend

  • 401K Matching

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