Company Background

SMS Assist is revolutionizing the facility services industry through its remarkable technology. Most large, multi-location chains rely heavily on local subcontractors to provide their facility maintenance services, like electrical, plumbing, carpentry and mechanical repairs, floor & window cleaning, landscaping, snow removal, parking lot maintenance and dozens of other services. Management responsibility for these services is often delegated to the operating units, and as a result, significant opportunities to leverage technology, economies of scale and subject matter expertise are lost.

As a national integrator with over 40,000 unique customer sites under contract, SMS Assist helps customers reduce spend on facilities services an average of 20 percent, while maintaining or improving quality and providing radical transparency.

While our cutting-edge technology is unmatched in the industry, we recognize that our success depends upon the vision, creativity and passion of our employees. We are looking for talented individuals to join our team!

We aim to be the employer of choice, which is why we offer a great career path paired with competitive compensation and a first-class benefits package

• Competitive Salary
• 401(k)
• Medical and Dental Insurance
• Vision Insurance
• Flexible Spending Plans
• Prescription Drug Program
• Free Fitness Center membership

Core Responsibilities

• Perform a variety of routine and complex administrative tasks in Compliance Department
• Receive and file incoming letters, documents.
• Maintain office files and documents including organizing files, scanning files and ensuring all files are kept electronically.
• Assist Compliance Associates with creating, sending, and following up on affiliate contracts
• Communicate with affiliates regarding contracts
• Manage all entries in our internal databases, and must ensure consistency and accuracy
• High volume of interaction via phone, email and mail with our network of affiliates that consists of over 8,000 companies.
  • Be knowledgeable and intimate with all SMS Assist applications
  • Ensure that problems and solutions are communicated in a timely manner
  • Contributes to team effort by accomplishing related results as needed.
  • Handle Compliance and Junior Compliance Associate duties in absence of Compliance Associate and Junior Compliance Associate.

*The Compliance Department protects the liability of our entire company and therefore must maintain integrity with all aspects of the job

Key Competencies

• Strong organizational skills
• Effective written and verbal communication skills
• Ability to follow through with tasks to their completion
• Excellent time management skills
• Commitment to providing a high level of service and working in a team environment required.
       
      

Education & Experience

• Undergraduate degree and/or minimum of two to three years providing office services in a corporate environment strongly preferred.
• Knowledge of insurance, law, or claims is a plus
• Strong computer skills in Microsoft Office Suite (Word, Excel, Outlook)