Assistant Store Manager

| Hybrid
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GTI is the parent company to RISE Dispensaries and Essence.

Green Thumb Industries (GTI), a national cannabis consumer packaged goods company and retailer, is dedicated to providing dignified access to cannabis while giving back to the communities in which they serve. GTI manufactures and distributes a portfolio of branded cannabis products including Rythm, Dogwalkers, The Feel Collection, and Beboe, among others. The company also owns and operates rapidly growing national chains of retail cannabis stores called Rise™ and Essence. Headquartered in Chicago, Illinois, GTI has 13 manufacturing facilities, licenses for 89 retail locations and operations across 12 U.S. markets. Established in 2014, GTI employs approximately 1,100 people and serves thousands of patients and customers each year. GTI was named a Best Workplace 2018 by Crain’s Chicago Business. More information is available at GTIgrows.com.

Mega-talented with both motivating people and moving product, the Assistant Store Manager is the lead RISE Joppa, MD dispensary. This indispensable team member rallies and organizes our passionate team of Patient Care Specialists and loves grinding away at the details of record-keeping and logging data to keep the store blazing along from open to close. The Assistant Store Manager pays close attention to sales records and state and local regulations to make sure everything at the dispensary is always up to snuff.

Responsibilities

  • Provide best-in-class customer service.
  • Lead the Patient Care team in accordance with GTI’s mission, vision, goals, and objectives.
  • Follow established policies for sales and customer service to ensure customer satisfaction.
  • Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge.
  • Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the GM or Store Manager.
  • Assist all patients and customers in making the right product choices by being knowledgeable of how different methods of cannabis consumption affect our patients differently. Suggest dosage starting points and upward titration for inexperienced patients.
  • Complete and appropriately delegate (if applicable) tasks assigned during scheduled shift, including:
  • Correct cash handling and discount application,
  • Verification of proper paperwork, documentation, and ID for patients,
  • Accurate use and maintenance of the Point of Sale (POS) system,
  • Accurate and timely data entry of patient profiles in both the POS system and the regulatory electronic verification systems,
  • Assistance in verifying order deliveries for accuracy,
  • Security measures and safety compliance,
  • Maintenance of an organized and clean store,
  • Management of visitor log,
  • Maintenance of open communication with the management team and other coworkers,
  • Reporting of team member issues or patient situations.
  • Work with General Manager and/or Store Manager to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including:
  • Daily activities, maintenance, and patient information for any reported issues and/or complaints.
  • Work with the Store Manager and/or the GM to properly onboard and train new Patient Care Specialists.

Qualifications

  • Bachelor’s degree, preferred.
  • Cannabis experience required.
  • At least 2 years in a supervisory or management role in a retail setting, specifically with POS business operations.
  • Must be proactive, with strong work ethic, attention to detail, and strong communication and leadership skills.
  • Meet timelines consistently and be able to effectively work under pressure.
  • Continuously open to constructive, developmental feedback.
  • High level of interpersonal skills in a fast-paced, deadline oriented environment, often working cross functionally.
  • Inventory control experience.
  • Strong math skills.
  • Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email. 

Additional Requirements

  • Must be 21 years or older.
  • Must pass any and all required background checks.
  • Must possess valid driver’s license or state ID.
  • Must be and remain compliant with all legal and company regulations for working in the industry.
  • Must be able to lift, carry, and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and/or crouching.
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Technology we use

  • Engineering
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Location

Green Thumb is located in River North, a short walk from the Chicago Brown Line, near the Ohio expressway entrance, and close to many major bus routes. Or Green Thumb may be a living room or home office! HQ remains open, giving our teammates options to choose what suits each individual & team best.

An Insider's view of Green Thumb

What projects are you most excited about?

I enjoy supporting initiatives that help people impacted by the War on Drugs, like our Good Green movement. I'm excited about what we’re doing to support expungement, cancer, employment, & education organizations nationwide. Giving back is core to Green Thumb’s DNA, and it’s truly a company value that runs through all of us.

Jai

Director, Social Impact

How has your career grown since starting at the company?

Since my first day at Green Thumb, the leadership team quickly empowered me to help drive the business. My scope has rapidly increased, & I now manage a large team that significantly influences the company’s strategy & operations. I’ve been able to sharpen my leadership skills while learning about the cannabis category, learning lessons every day!

Rich

Head of Merchandising

What is your vision for the company?

We believe in the positivity of cannabis and the viability of this industry in the U.S. Our mission is to promote well-being through the power of cannabis while giving back to the communities we serve. Americans are choosing cannabis and it’s an exciting dynamic to be part of a leading company in a brand-new industry, forging new ground.

Ben

Founder and CEO

What kinds of technical challenges do you and your team face?

We operate across multiple states nationwide, so the biggest technical challenge can be the lack of clarity on what can and cannot be done. Each state requires different technological, both hardware and software, needs. This requires complete flexibility and communication between all parties involved.

Jalen

IT Analyst

What are Green Thumb Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
GTI offers pre-tax commuter benefits for all employees to be used on transit and ride sharing apps!
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
GTI has a 420 Happy Hour which occurs on a monthly basis hosted by rotating team members who create a theme-based event.
Professional Development Benefits
Lunch and learns
Promote from within

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