Job Description

The Associate Client Manager in the Retail Intelligent Analytics business unit is responsible for driving engagement and expanding the on-shelf availability solutions within existing Canadian Retail Clients. The successful candidate will act as a consultant and subject matter expert with the biggest names in retail and FMCG to help improve their on-shelf availability and create maximum value by leveraging NielsenIQ best-in-class advanced modeling and prescriptive analytics.

Responsibilities

• Manages on-shelf availability analytics and insights to drive client value: develop and deliver high-standard analysis to solve client business problems related to supply chain, replenishment and in-store operations

• Support current clients for enhanced collaborative action plan: identify opportunities within existing programs, develop common business plans with retailers and manage implementation / workshops between retailers and their suppliers

• Educate and train clients on on-shelf availability solutions and ensure correct usage of KPIs and insights

• Ensure the successful launch of new on-shelf availability projects in collaboration with the Product Leadership team and the Operations team

• Support sales lead as a consultant and an expert in pre-sales process, negotiations and renewals. 

• Drive high customer satisfaction

About You

You have an entrepreneurial mindset and take satisfaction in achieving individual and team goals. You are able to act autonomously, develop your own opinion and recognize when it is appropriate to seek alignment with others. You have the ability to successfully balance short and long term objectives, are highly collaborative and look for opportunities to contribute with new ideas.

Qualifications

• Post-secondary degree in Business, Math or related field

• 4+ years of CPG experience, either in research, manufacturer, or retailer businesses

• Nielsen data experience, dealing with FMCG manufacturers or Retailers, on Sales, Supply Chain and Operations.

• Excellent written and verbal communication skills; ability to articulate complex issues in a concise and polished manner to a diverse audience

• Project management skills

• Strong client orientation and professional representation

• Proven consultative selling skills; able to identify and diagnose root client issues versus symptoms and link the diagnosis to Nielsen retail solutions, Sales mindset with the ability to proactively look for future opportunities with our clients 

• Working and pragmatic knowledge of various syndicated data offerings; ability to translate data knowledge into tactical and strategic solution frameworks

• Strong sense of urgency and accountability to drive client outcomes

• Knowledge of the Canadian retail landscape and retailers ways of working

• Bilingual, Fluent in written and spoken English and French

Additional Information

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary Nielsen data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

All your information will be kept confidential according to EEO guidelines.

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.