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Top Remote Customer Success Jobs in Chicago, IL

9 Days AgoSaved
Remote or Hybrid
Remote Chicago, IL
141K-261K Annually
Senior level
141K-261K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.
Top Skills: ConsultingCustomer SuccessProject ManagementSaaS
48 Minutes AgoSaved
Remote or Hybrid
Remote Chicago, IL
Expert/Leader
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Customer Success Manager oversees customer engagement, ensuring successful adoption of ServiceNow products, while mentoring team members and guiding project development.
Top Skills: AI
Reposted 4 Days AgoSaved
Remote or Hybrid
Remote Chicago, IL
12-12 Annually
Expert/Leader
12-12 Annually
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Customer Success Executive leads post-sales transformation for major accounts, ensuring customer success through strategic relationship management and collaboration with internal teams to drive value and innovation.
Top Skills: Ai-Enhanced TechnologyDigital Business TransformationsEnterprise SoftwareSaaS
Reposted 5 Days AgoSaved
Remote or Hybrid
Remote Chicago, IL
Expert/Leader
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Executive drives post-sales success for strategic accounts, fostering relationships with C-level executives to ensure long-term customer value and satisfaction through effective implementation of ServiceNow's solutions.
Top Skills: Ai-Enhanced TechnologyDigital Business TransformationsEnterprise SoftwareSaaS
7 Days AgoSaved
Remote or Hybrid
Remote Chicago, IL
Expert/Leader
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Customer Success Executive will prevent churn, execute customer retention plans, guide project governance, and improve customer satisfaction.
Top Skills: Ai TechnologyServicenow
Reposted 8 Hours AgoSaved
Easy Apply
Remote or Hybrid
Remote Chicago, IL
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
Reposted 8 Hours AgoSaved
Easy Apply
Remote
Remote Chicago, IL
Easy Apply
125K-140K Annually
Mid level
125K-140K Annually
Mid level
Data Privacy
Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.
Top Skills: Crm ToolsCsm ToolsHubspotVitally
Reposted 8 Hours AgoSaved
Easy Apply
Remote
Remote Chicago, IL
Easy Apply
88K-140K Annually
Mid level
88K-140K Annually
Mid level
Big Data • Fintech • Mobile • Payments • Financial Services
As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.
Top Skills: MS OfficeSalesforce
Reposted 8 Hours AgoSaved
Easy Apply
Remote
Remote Chicago, IL
Easy Apply
95K-103K Annually
Mid level
95K-103K Annually
Mid level
Healthtech • Software
The Client Success Manager will manage client relationships, ensuring satisfaction, overseeing program operations, and leading cross-functional collaboration to enhance client experiences and outcomes.
Top Skills: ConfluenceGoogle SuiteJIRASalesforce
YesterdaySaved
Easy Apply
Remote
Remote Chicago, IL
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director drives retention and growth for top brand accounts, curating sales narratives, leading high-stakes negotiations, and ensuring clients leverage their tech stack for optimal business outcomes.
Top Skills: Adobe AnalyticsAnalyticsCloud-Based SolutionsData ScienceDigital MediaGa4Programmatic Media
YesterdaySaved
Easy Apply
Remote or Hybrid
Remote Chicago, IL
Easy Apply
90K-105K Annually
Senior level
90K-105K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager at Zeta Global manages client budgets, develops marketing strategies, and ensures customer satisfaction through exceptional service and communication.
Top Skills: Campaign ManagementDigital MarketingEmail MarketingMulti-Omnichannel MarketingPowerPoint
YesterdaySaved
Easy Apply
Remote
Remote Chicago, IL
Easy Apply
137K-237K Annually
Senior level
137K-237K Annually
Senior level
Artificial Intelligence • Cloud • eCommerce • Enterprise Web • Software • Design • Generative AI
The Senior Customer Success Manager will guide Enterprise customers through their Webflow journey, driving adoption and expansion while ensuring long-term success and health of customer accounts.
Top Skills: Ai-Native PlatformDigital Experience PlatformSaaS
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YesterdaySaved
Easy Apply
Remote
Remote Chicago, IL
Easy Apply
115K-183K Annually
Mid level
115K-183K Annually
Mid level
Artificial Intelligence • Cloud • eCommerce • Enterprise Web • Software • Design • Generative AI
The Customer Success Manager at Webflow will manage strategic accounts, guide customer strategies, drive product adoption, and support account renewals while collaborating with various teams to improve the customer experience.
Top Skills: Ai-Native Website Experience PlatformSaaS
Reposted YesterdaySaved
Easy Apply
Remote
Remote Chicago, IL
Easy Apply
80K-100K Annually
Senior level
80K-100K Annually
Senior level
Healthtech • HR Tech • Software
The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.
Top Skills: Crm ToolsHubspotSalesforce
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Remote Chicago, IL
Easy Apply
100K-152K Annually
Senior level
100K-152K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.
Reposted YesterdaySaved
Remote
Remote Chicago, IL
96K-96K Annually
Senior level
96K-96K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Manage customer relationships for SMBs, driving adoption, satisfaction, and retention through tailored guidance and cross-functional collaboration.
Top Skills: Google SuiteMS OfficePosSalesforce CRMSlack
Reposted YesterdaySaved
Easy Apply
Remote
Remote Chicago, IL
Easy Apply
68K-78K Annually
Junior
68K-78K Annually
Junior
Healthtech • Software
Assist the Client Success Manager with administrative tasks, manage client communication, analyze data, and enhance the client experience through feedback and process improvement.
Top Skills: ConfluenceGoogle SuiteJIRASalesforce
Reposted 2 Days AgoSaved
Remote or Hybrid
Remote Chicago, IL
5-5 Annually
Senior level
5-5 Annually
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills: Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
Reposted 2 Days AgoSaved
Remote or Hybrid
Remote Chicago, IL
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Engineer will support customer engagement and training, drive product enablement, and enhance customer adoption post-implementation.
Top Skills: AccessibilityAIAPIsAutomationLow-CodeMobilePerformanceWeb
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Chicago, IL
Easy Apply
86K-130K Annually
Senior level
86K-130K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.
Top Skills: ExcelGongGoogle SheetsSalesforceTableau
3 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Chicago, IL
Easy Apply
125K-155K Annually
Senior level
125K-155K Annually
Senior level
Marketing Tech • Real Estate • Software • PropTech • SEO
The Sr. Client Success Operations Manager will optimize processes, manage tools, lead projects, collaborate cross-functionally, and enhance client communication to improve client satisfaction and retention.
Top Skills: GainsightGongSalesforce
3 Days AgoSaved
Remote or Hybrid
Remote Chicago, IL
100K-125K Annually
Senior level
100K-125K Annually
Senior level
Edtech • Information Technology • Software
As a Customer Success Manager, engage and empower clients, drive renewals, manage accounts through the lifecycle, and use insights to boost customer success.
Top Skills: GainsightSalesforce
Reposted 12 Days AgoSaved
Remote or Hybrid
Remote Chicago, IL
12-12 Annually
Expert/Leader
12-12 Annually
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Executive drives post-sales activities, ensures customer success, manages relationships with C-level executives, and focuses on value realization and collaboration to achieve business transformation goals.
Top Skills: AIEnterprise SoftwareSaaS
Reposted 3 Days AgoSaved
Remote or Hybrid
Remote Chicago, IL
100K-120K Annually
Junior
100K-120K Annually
Junior
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills: Ai Tools
Reposted 3 Days AgoSaved
Remote or Hybrid
Remote Chicago, IL
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager will onboard enterprise clients, ensure their satisfaction, identify growth opportunities, and lead performance reviews, leveraging technology and strong communication skills to drive retention and success.
Top Skills: CSSHTML
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