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Top Remote Customer Success Jobs in Chicago, IL

Reposted 4 Days AgoSaved
Remote or Hybrid
Remote Chicago, IL
141K-261K Annually
Senior level
141K-261K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.
Top Skills: ConsultingCustomer SuccessProject ManagementSaaS
2 Days AgoSaved
Remote or Hybrid
Remote Chicago, IL
12-12 Annually
Expert/Leader
12-12 Annually
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Executive enhances post-sales success by leading digital transformations, collaborating with C-level executives, mitigating risks, and fostering innovation to drive long-term customer value.
Top Skills: AIDigital TransformationSaaS
Reposted 4 Days AgoSaved
Remote or Hybrid
Remote Chicago, IL
12-12 Annually
Expert/Leader
12-12 Annually
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Executive drives post-sales activities, ensures customer success, manages relationships with C-level executives, and focuses on value realization and collaboration to achieve business transformation goals.
Top Skills: AIEnterprise SoftwareSaaS
6 Days AgoSaved
Remote or Hybrid
Remote Chicago, IL
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Manager oversees customer portfolios, ensures product utilization, addresses issues, and maximizes customer value from ServiceNow products.
Top Skills: AIServicenow
Reposted 21 Hours AgoSaved
Remote
Remote Chicago, IL
130K-175K Annually
Expert/Leader
130K-175K Annually
Expert/Leader
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills: AgileAsanaJIRAMonday.ComWaterfall
Reposted 21 Hours AgoSaved
Easy Apply
Remote or Hybrid
Remote Chicago, IL
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
Reposted 21 Hours AgoSaved
Easy Apply
Remote or Hybrid
Remote Chicago, IL
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.
Top Skills: Gainsight
Reposted YesterdaySaved
Remote or Hybrid
Remote Chicago, IL
5-5 Annually
Senior level
5-5 Annually
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills: Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
Reposted 10 Days AgoSaved
Remote or Hybrid
Remote Chicago, IL
12-12 Annually
Expert/Leader
12-12 Annually
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Customer Success Executive leads post-sales transformation for major accounts, ensuring customer success through strategic relationship management and collaboration with internal teams to drive value and innovation.
Top Skills: Ai-Enhanced TechnologyDigital Business TransformationsEnterprise SoftwareSaaS
Reposted YesterdaySaved
Remote or Hybrid
Remote Chicago, IL
95K-130K Annually
Senior level
95K-130K Annually
Senior level
Automotive • Big Data • Insurance • Software • Transportation
The Senior Client Success Manager leads client activities in the Insurance LOB, focusing on relationship management, financial performance, and client satisfaction. Responsibilities include guiding clients towards best practices and ensuring effective internal collaboration for service improvement.
Top Skills: Google SuiteHubspotSalesforce CRMSigma
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Remote Chicago, IL
Easy Apply
83K-112K Annually
Mid level
83K-112K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.
Top Skills: ExcelLookerSalesforceSheetsTableau
2 Days AgoSaved
Remote or Hybrid
Remote Chicago, IL
81K-173K Annually
Senior level
81K-173K Annually
Senior level
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Account Manager will manage relationships with Pharmaceutical clients, ensure satisfaction, drive revenue growth, and deliver successful campaigns.
Top Skills: AsanaJIRASalesforce
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2 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Chicago, IL
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills: IotSaaS
2 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Chicago, IL
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage the Enterprise Customer Success team, ensuring customer satisfaction and successful adoption of solutions. Provide coaching, define strategies, manage team KPIs, and foster a positive team culture.
Reposted 11 Days AgoSaved
Remote or Hybrid
Remote Chicago, IL
Expert/Leader
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Executive drives post-sales success for strategic accounts, fostering relationships with C-level executives to ensure long-term customer value and satisfaction through effective implementation of ServiceNow's solutions.
Top Skills: Ai-Enhanced TechnologyDigital Business TransformationsEnterprise SoftwareSaaS
Reposted 3 Days AgoSaved
Easy Apply
Remote
Remote Chicago, IL
Easy Apply
211K-300K Annually
Senior level
211K-300K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.
13 Days AgoSaved
Remote or Hybrid
Remote Chicago, IL
Expert/Leader
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Customer Success Executive will prevent churn, execute customer retention plans, guide project governance, and improve customer satisfaction.
Top Skills: Ai TechnologyServicenow
Reposted 4 Days AgoSaved
Remote or Hybrid
Remote Chicago, IL
122K-227K Annually
Senior level
122K-227K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
As a Principal Customer Success Manager, you will manage high-value customer accounts, drive value and adoption, and mentor other CSMs. You will lead initiatives and act as a trusted advisor to ensure long-term success for customers.
Top Skills: Customer Success PlatformsGainsightSalesforce
Reposted 4 Days AgoSaved
Remote or Hybrid
Remote Chicago, IL
75K-140K Annually
Mid level
75K-140K Annually
Mid level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager at SailPoint ensures customer satisfaction, manages relationships, facilitates renewals, and advocates for customers' success through the effective use of SailPoint solutions.
Top Skills: Crm Software
Reposted 4 Days AgoSaved
Remote or Hybrid
Remote Chicago, IL
102K-189K Annually
Senior level
102K-189K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Manage high-value customer portfolios, ensuring satisfaction and retention. Collaborate with teams, drive product adoption, and identify growth opportunities. Requires 5-7+ years in Customer Success or Account Management.
Top Skills: GainsightSalesforce
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Chicago, IL
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Chicago, IL
Easy Apply
100K-151K Annually
Senior level
100K-151K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.
Top Skills: CertiniaGainsightGongJIRAMatikSalesforceWorkatoZapier
Reposted 5 Days AgoSaved
Easy Apply
Remote
Remote Chicago, IL
Easy Apply
96K-113K Annually
Mid level
96K-113K Annually
Mid level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Supervisor of the Customer Success Team, you will lead a team of Concierge Agents, managing operations, improving customer experience, and resolving escalations while fostering collaboration and alignment across the organization.
Top Skills: BlockchainCryptoCryptocurrencyGoogle Suite
6 Days AgoSaved
Remote
Remote Chicago, IL
82K-82K Annually
Junior
82K-82K Annually
Junior
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Customer Success Managers engage with SMB customers to drive business success through interactive meetings, technical support, and customer engagement strategies. Responsibilities include data analysis, problem solving, and revenue retention discussions.
Top Skills: ChilipiperGoogle SuiteMS OfficePos SoftwareSalesforce CRMSlack
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Chicago, IL
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
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