Top Remote Customer Service Representative Jobs in Chicago, IL
As a Bilingual Customer Service Representative at Beyond Finance, you will provide superior customer service to clients enrolled in financial hardship programs, anticipating needs, educating clients, and resolving inquiries efficiently. This remote position requires weekend and evening availability. Strong interpersonal skills, bilingual proficiency in Spanish, and a Bachelor's degree are preferred qualifications.
The Support Specialist role at Inspira Financial involves supporting customer requests, answering inquiries, and providing high-quality customer-focused solutions. The role requires handling incoming and outgoing customer communications, troubleshooting online issues, and ensuring customer satisfaction through valuable insights and education.
The Customer Service Representative at Beyond Finance serves as the primary point of contact for clients enrolled in financial hardship programs, providing compassionate and individualized care to guide clients from enrollment through graduation. This role requires a strong work ethic, positive attitude, and exceptional customer service skills in a remote call center environment.
The Customer Experience Associate is responsible for handling customer issues, training customers on platform use, and documenting incidents. They will work via chat, phone, and email to provide support and aim for customer satisfaction. Responsibilities include ticket handling, building trust with customers, de-escalating situations, and providing feedback for product improvements.
The Associate Customer Support Manager is responsible for delivering exceptional service to State & Local Government customers in the designated territory. This role involves managing customer relationships, contract renewals, proposals, accurate forecasting, compliance, and working towards targets and goals. The ACSM ensures customer satisfaction by overseeing the delivery of Motorola's Lifecycle Services products and addressing any issues that arise.
The Customer Support Manager at Motorola Solutions is responsible for managing government contracts, developing customer relationships, marketing service programs, and ensuring service delivery and compliance. This role requires travel within North Carolina and maintaining customer account plans and strategies.
Looking for a Customer Success Billing Representative to join our team. Responsibilities include managing projects, communicating with various teams, addressing patient inquiries, and providing excellent customer service. Requires strong communication skills, results-oriented individuals, and healthcare billing experience. Bachelor's Degree or Associate's Degree with 2+ years of healthcare revenue cycle or billing operations.
The Technical Customer Experience Manager will work with various teams to ensure customer needs are met, troubleshoot technical issues, provide training, and produce service reports. The role involves building positive customer relationships and identifying system issues for improvement.
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Responsible for managing steady state activities for non-enterprise clients, ensuring strong data quality, providing support, and leading product trainings to achieve customer success. Troubleshoot technical issues, coordinate with internal teams, and build long-term client relationships. Join a newly formed Customer Success Management team within Arcadia's Customer Management division.
Provide technical assistance and customer support for LiftMaster dealers/installers. Process orders, returns, and inquiries across multiple product lines. Maintain high levels of customer service and utilize resources like SAP and CRM. Escalate product quality issues and convert inquiries into sales by educating customers on product features. Ensure accurate order processing and maintain customer confidentiality. Stay updated on technical knowledge and contribute to team efforts.
Global Support Specialist responsible for coordinating the successful transfer of international entities for new GSM clients. Requires strong organizational skills, high customer service standards, excellent communication skills, and ability to work independently or in a team setting. Must have a Bachelor's degree or equivalent experience in finance or accounting. Familiarity with Salesforce CRM, MS Excel, and MS Office is essential.
The Member Support Associate at Hotel Engine is responsible for collaborating with members to manage reservations, resolve issues with corporate contacts, provide top-tier customer service, process refunds, and communicate solutions internally and externally. The role requires strong communication skills, attention to detail, and the ability to work across multiple online portals efficiently.
Customer Success Business Consultant responsible for driving client enablement of Quantum Metric platform, providing training, developing consultative relationships, and driving improvement to customer business results through data analysis and insights.
As a Client Service Executive, you will serve as the primary day-to-day contact for clients, drive adoption of Origami's products, maintain client satisfaction, and support the configuration and implementation of software. Responsibilities include client relationship management, driving product adoption, support, configuration, and identifying sales opportunities. Qualifications include 5+ years of client-facing experience, Bachelor's Degree, and skills in SQL, JavaScript, and XML. Previous experience in project management and P&C Insurance Claims, Policy, or Billing is preferred.
The Customer Advocacy Manager at Cloudflare is responsible for building, managing, and growing customer marketing programs. The role involves working cross-functionally with stakeholders in Sales, Customer Success, Marketing, and PR/AR to drive customer participation and engagement. Success is measured by the quality of content, customer engagement, brand equity, and customer participation levels. Responsibilities include managing customer references, customer advocacy initiatives, and maintaining strategic customer relationships.
The Customer Success Operations Lead is responsible for managing and leading a global multi-partner operation to drive exceptional operational results and build trust with customers. This role involves overseeing BPO partner teams, collaborating with internal teams, analyzing performance metrics, and deploying effective operational strategies to achieve high performance targets and customer satisfaction.
Lead the North American Customer Success Engineering team at Cloudflare, ensuring customer success by developing specialists, building relationships, and driving adoption of Cloudflare solutions. Collaborate with various teams to align customer strategies and deliver great outcomes. Mentor and guide team members for successful client engagements. Responsible for customer adoption, retention, and satisfaction across all solution areas.
As an Application Support Representative at Enova, the candidate will handle inbound calls to assist customers in their loan application process and promote Enova's products. The role requires a customer-centric approach, proficiency in phone communication, and multitasking abilities.
The NPI Governance Lead in the Customer Success Organization at ServiceNow will collaborate with various teams to ensure readiness for product launches, drive executive alignment, manage escalations, provide status reports, and promote continuous improvement for the NPI process.
Client Success Leads play a vital role in ensuring client satisfaction and maximizing the value clients receive from services. Responsibilities include advising clients, maintaining relationships, collaborating with internal teams, and ensuring client success. This role is remote-based in the US with travel potential.
The Software Presales Support Manager is responsible for owning and maintaining tools, templates, and training for software presales support within the Software Enterprise organization. They will also coordinate progress meetings on new product introductions and provide training to presales, sales, and channels. Additionally, they will manage process questions from sales and software sales teams.
Seeking a Customer Success Associate to drive education and create content to maintain client relationships. Responsibilities include assisting customers, troubleshooting technical issues, and collaborating with various departments to provide the best client experience.
The Customer Success Associate at Cleo works directly with customers to ensure satisfaction, growth, and retention. Responsibilities include engaging customers in continuous dialogue, updating them on product innovations, managing small expansion opportunities, and conducting account reviews.
Join Keeper Security as a bilingual Customer Success Manager to expand client relationships in the cybersecurity industry. Communicate with Spanish and/or Brazilian Portuguese speaking customers, negotiate contracts, and provide technical support on cybersecurity solutions.
The AMS Customer Advocate at ServiceNow is responsible for designing and executing the AMS Customer Engagement program for the AMS President. This role involves monitoring, preparing, and following up on customer engagements to increase customer intimacy and contribute to the growth strategy.
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