Top Remote Customer Service Representative Jobs in Chicago, IL

As a Customer Service Representative, you will provide excellent customer service to clients in financial hardship programs through inbound and outbound calls, resolve client issues, and maintain client relations.

The Bilingual Customer Service Representative is the primary contact for clients, providing exceptional service and support while assisting clients with financial hardship programs. The role involves effective communication, problem-solving, and maintaining client relationships in a remote work setting.

The Bilingual Customer Service Representative will assist English and Spanish speaking clients with software usage, business operations, and support inquiries, handling over 100 calls a day.

As a Customer Service Representative, you will handle customer inquiries related to loans, assist with applications, and ensure a top-notch customer experience while documenting interactions and collaborating internally.

As a Customer Success Associate, you will manage customer relationships, support requests, and enhance user experience while advocating for Promenade products.