Top Remote Customer Success Jobs in Chicago, IL

The Manager of Customer Success leads a team of Customer Success Managers, focusing on enhancing customer experience and managing relationships to drive growth and retention.

Manage customer relationships, advise on product use, conduct workshops, and ensure operational success with Samsara's IoT platform for top customers.

The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.

The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.

Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.

The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.

The Customer Success Manager will manage 50-100 accounts, drive growth, ensure onboarding, engage stakeholders, and identify expansion opportunities.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.

Customer Success Managers at PagerDuty guide clients through digital transformations, build strategic plans, and ensure alignment with customer goals while fostering collaboration across teams.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

Manage and nurture relationships with brand partners, act as primary client contact, architect program solutions, coordinate internal teams for successful program launches, support sales to secure revenue, and handle escalations to ensure excellent client service.

The Customer Success Manager at PatientIQ enhances client retention and growth by leveraging the product and fostering relationships. They drive internal collaboration for continuous improvement and manage customer success analysts.

The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.

The Customer Success Advocate at Motorola Solutions ensures product adoption and satisfaction by building relationships with clients, advocating for their needs, and managing account strategy to drive value and retention.

As a Digital Customer Success Manager, you'll drive adoption and engagement by creating scalable programs, analyzing data, and optimizing customer journeys. You'll collaborate with various teams to enhance digital customer success strategies while focusing on measurable outcomes and improving customer experiences.

The Associate Manager will lead projects, engage with clients, and oversee deliverables while coaching junior analysts and utilizing advanced research methods.

The Senior Director of Public Sector Customer Success will lead a team to enhance customer experience, drive product adoption, and improve retention for public sector clients, ensuring alignment with GitLab's strategic objectives.

The Client Success Manager will manage client relationships, drive account growth, analyze client health metrics, and ensure successful adoption of the LRN solution set.

Serve as the primary post-sales technical success lead for commercial accounts, advising on Kubernetes and DevSecOps, enabling secure deployments in classified/air-gapped environments, driving adoption, renewal/expansion, and operational readiness through relationship-building, success plans, and executive reviews.

Lead strategic post-sale relationships for enterprise health system and life sciences partners. Own implementation through renewal and expansion, drive adoption and ROI, run executive business reviews, identify upsell opportunities, translate real-world data insights into business impact, and influence product and commercial strategy through cross-functional collaboration.

The Director of Customer Success Operations develops and improves processes, drives sales growth, and ensures operational excellence in the Customer Success team.

Own post-sale customer experience for an enterprise book of business: onboard customers, optimize product performance, drive retention/upsells through data-driven insights, coordinate implementations and AdOps, and build strategic customer relationships.

Manage a book of Corporate Enhanced accounts and provide project-based adoption support for Corporate Standard accounts. Build trusted-advisor relationships, define success plans, track adoption and ROI, coordinate cross-functional teams, and document verified outcomes to drive customer value.

Lead and scale the PBM Client Success team to drive retention, renewal, upsell, and client satisfaction. Build PBM-specific strategy, playbooks, processes, and KPIs; oversee escalations and executive relationships; partner cross-functionally on product, implementation, and analytics; manage onboarding, training, and team performance.