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Top Remote Customer Success Jobs in Chicago, IL

Reposted 22 Days AgoSaved
Remote or Hybrid
Remote Chicago, IL
48K-55K Annually
Entry level
48K-55K Annually
Entry level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.
Top Skills: Computer ProficiencyGeneral Office EquipmentSoftware Knowledge
Reposted 13 Days AgoSaved
Easy Apply
Remote
Remote Chicago, IL
Easy Apply
85K-105K Annually
Mid level
85K-105K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
As a Customer Success Manager, you will boost customer retention, manage relationships, facilitate onboarding, and demonstrate value of Smartling's SaaS solutions. You will work closely with customers to achieve their goals and ensure adoption of the platform.
Top Skills: SaaS
Reposted 14 Days AgoSaved
Remote
Remote Chicago, IL
150K-195K Annually
Senior level
150K-195K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills: AIAPIsMachine LearningSpeech-To-TextText-To-Speech
Reposted 14 Days AgoSaved
Remote
Remote Chicago, IL
96K-110K Annually
Senior level
96K-110K Annually
Senior level
Enterprise Web • Fintech • Marketing Tech • Software
Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.
Top Skills: ChurnzeroGainsightSalesforce
Reposted 14 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Chicago, IL
Easy Apply
200K-250K Annually
Mid level
200K-250K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 14 Days AgoSaved
Remote
Remote Chicago, IL
90K-120K Annually
Mid level
90K-120K Annually
Mid level
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills: Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
Reposted 9 Days AgoSaved
Remote
Remote Chicago, IL
Senior level
Senior level
Software
The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.
Top Skills: Customer SuccessCustomer SupportSaaS
Reposted 9 Days AgoSaved
Easy Apply
Remote
Remote Chicago, IL
Easy Apply
Senior level
Senior level
Cloud • Software • Consulting
The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.
Top Skills: AgileCustomer SuccessDigital TransformationFederal ContractingProject Management
Reposted 16 Days AgoSaved
Easy Apply
Remote
Remote Chicago, IL
Easy Apply
161K-202K Annually
Senior level
161K-202K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.
Reposted 16 Days AgoSaved
Remote
Remote Chicago, IL
20-42 Hourly
Internship
20-42 Hourly
Internship
Big Data • Transportation • Analytics • Big Data Analytics
The intern will shadow customer success roles, learn about telematics products, assist in implementing solutions, and support customer interactions.
Top Skills: APIsCloud InfrastructureExcelJupyter NotebooksMobile TechnologiesMobilityPostmanSdksTelematics
18 Days AgoSaved
Remote
Remote Chicago, IL
Junior
Junior
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
The Customer Success Partner will manage relationships with enterprise dental practice partners, ensuring satisfaction and product adoption while addressing issues and identifying growth opportunities.
Top Skills: Salesforce
Reposted 18 Days AgoSaved
Easy Apply
Remote
Remote Chicago, IL
Easy Apply
Mid level
Mid level
Marketing Tech • Professional Services • Sales • Social Impact • Software
The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.
Top Skills: ChurnzeroMarketing Automation SoftwareSalesforce
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Reposted 7 Hours AgoSaved
Remote
Remote Chicago, IL
Senior level
Senior level
Software
Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.
Top Skills: CRM
18 Days AgoSaved
Easy Apply
Remote
Remote Chicago, IL
Easy Apply
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Enterprise Web • HR Tech • Information Technology • Software
The Senior Customer Success Manager drives customer outcomes, maximizes retention, and manages strategic relationships to achieve measurable business results.
Top Skills: GainsightGongHubspotSalesforce
Reposted 18 Days AgoSaved
Easy Apply
Remote
Remote Chicago, IL
Easy Apply
170K-260K Annually
Senior level
170K-260K Annually
Senior level
Healthtech • HR Tech • Software
Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.
Top Skills: Ai-Driven Platform
Reposted 18 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Chicago, IL
Easy Apply
180K-275K Annually
Expert/Leader
180K-275K Annually
Expert/Leader
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As the Regional VP of Customer Success, you will lead a team to enhance product adoption, improve revenues, and build relationships with enterprise customers, ensuring their success with PagerDuty's offerings.
Top Skills: GainsightGongSalesforceTableau
19 Days AgoSaved
Remote
Remote Chicago, IL
100K-115K Annually
Junior
100K-115K Annually
Junior
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
The Digital Customer Success Manager will drive customer adoption, engagement, and expansion through scalable programs, leveraging data and automation, while contributing to a strategic approach within the Customer Success organization.
Top Skills: B2B SaasData And Automation ToolsMarketing Automation
Reposted 7 Hours AgoSaved
In-Office or Remote
Remote Chicago, IL
106K-119K Annually
Senior level
106K-119K Annually
Senior level
AdTech
Manage key client relationships, ensuring support and strategic insights while driving the adoption of Adelaide's AU metric in media campaigns.
Top Skills: Cm360Dv360Extreme ReachInnovidExcelMicrosoft PowerpointTtd
Reposted 8 Hours AgoSaved
Remote or Hybrid
Remote Chicago, IL
Junior
Junior
Mobile • Security • Software • Cybersecurity
As a bilingual Customer Success Manager, you'll manage client relationships, meet sales targets, provide support, and grow revenue through upselling and contract renewals.
Top Skills: Salesforce
Reposted 2 Days AgoSaved
In-Office or Remote
Remote Chicago, IL
169K-316K Annually
Senior level
169K-316K Annually
Senior level
Cloud • Software
Lead a team of Customer Success Managers focusing on strategy and execution for Signature Success Plan fulfillment in Auto or Energy & Utilities sectors.
Top Skills: Automotive CloudEnergy & Utilities CloudField ServiceSales CloudService Cloud
Reposted 3 Days AgoSaved
In-Office or Remote
Remote Chicago, IL
166K-293K Annually
Senior level
166K-293K Annually
Senior level
Big Data • Cloud • Internet of Things
The Director leads customer success transformation initiatives by enhancing customer journeys through data, process improvements, and team development, driving commercial outcomes.
Top Skills: Agentic AiAi AgentsClariGainsightLlmsSFDCSkilljar
Reposted 3 Days AgoSaved
In-Office or Remote
Remote Chicago, IL
69K-88K Annually
Mid level
69K-88K Annually
Mid level
Healthtech • Pharmaceutical
Support complex technical issue resolution for customers, liaise between product owners and development teams, and improve commercial technologies.
Top Skills: Dns ServerEdiEhrEmrHealthcare Billing SoftwareIp RoutingMS OfficePharmacy Management SoftwarePrintersTabletsWindows Os
Reposted 22 Days AgoSaved
Easy Apply
Remote
Remote Chicago, IL
Easy Apply
144K-213K Annually
Senior level
144K-213K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.
24 Days AgoSaved
Easy Apply
Remote
Remote Chicago, IL
Easy Apply
100K-138K Annually
Senior level
100K-138K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.
Top Skills: Google SuiteLookerMS Office
Reposted 24 Days AgoSaved
Remote or Hybrid
Remote Chicago, IL
110K-120K Annually
Senior level
110K-120K Annually
Senior level
Insurance • Logistics • Software • Transportation • Business Intelligence
Manage customer relationships, ensuring satisfaction and retention by providing support, identifying growth opportunities, and collaborating with internal teams. Conduct training and demos to strengthen client engagement.
Top Skills: APIsCloud-Based Collaboration ToolsData Analysis ToolsMs Office SuiteSaaS
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