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Top Remote Customer Success Manager Jobs in Chicago, IL

Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
2 Locations
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will manage client relationships, ensure product adoption, and drive customer satisfaction in a SaaS environment, focusing on supply chain management.
Top Skills: SaaS
5 Days AgoSaved
In-Office or Remote
Chicago, IL, USA
Mid level
Mid level
Edtech • Healthtech • HR Tech • Information Technology • Professional Services • Software • Telehealth
The Customer Success Manager drives customer retention and account growth by providing high-touch service, identifying upsell opportunities, and ensuring satisfaction with Rethink's ABA treatment solutions.
Top Skills: MS OfficeSalesforce
Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
2 Locations
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Principal Customer Success Manager oversees major enterprise accounts, serving as a strategic advisor to clients while driving value realization and retention efforts in collaboration with internal teams.
Top Skills: Ai-Driven PlatformsData-Driven Platforms
Reposted 7 Hours AgoSaved
Remote or Hybrid
United States
96K-120K Annually
Mid level
96K-120K Annually
Mid level
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
Partner with Lead Account Managers to drive customers' digital transformation using BlackLine. Verify platform setup, train admins and end users, assess and redesign processes, architect solutions, deliver thought leadership, increase adoption and expansion, prevent churn, and document reusable process optimizations.
Top Skills: BlacklineGainsightSalesforce CRM
Reposted 2 Days AgoSaved
Remote
US
138K-221K Annually
Senior level
138K-221K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Product Manager, AI CSM will lead the transformation of Customer Success through AI, defining strategy and scaling intelligent support for Toast's customers.
Top Skills: AIAPIsData ModelsLlmsMlRecommendation EnginesSaaS
2 Days AgoSaved
Easy Apply
Remote
US
Easy Apply
88K-189K Annually
Mid level
88K-189K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you'll guide public sector customers in using GitLab's DevSecOps platform, helping them achieve business goals and enhancing customer satisfaction.
Top Skills: Ci/CdDevsecopsGit
Reposted 2 Days AgoSaved
Remote
United States
54K-70K Annually
Junior
54K-70K Annually
Junior
Software
The Customer Success Specialist supports Strategic Accounts by providing proactive support, driving product adoption, and collaborating with various teams to enhance customer experiences.
Top Skills: Ai ToolsSaaSSalesforce
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
89K-135K Annually
Mid level
89K-135K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.
Top Skills: IotSaaS
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
101K-136K Annually
Senior level
101K-136K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills: IotSaaS
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
85K-100K Annually
Mid level
85K-100K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.
Top Skills: CRMExcelMarketing AutomationPowerPointWord
3 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
167K-180K Annually
Mid level
167K-180K Annually
Mid level
Legal Tech • Software • Generative AI
Lead and mentor Customer Success team members, manage client accounts for retention and growth, resolve client issues, and optimize product adoption.
Top Skills: AISaaS
3 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
167K-180K Annually
Senior level
167K-180K Annually
Senior level
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills: Data AnalysisLegal Tech SolutionsSaaS
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3 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
195K-203K Annually
Senior level
195K-203K Annually
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.
Top Skills: Legal TechSaaS
3 Days AgoSaved
Remote or Hybrid
United States
81K-122K Annually
Mid level
81K-122K Annually
Mid level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Customer Success Manager II at RapidScale manages customer relationships, oversees service performance, and collaborates with internal teams to enhance client value and retention.
Top Skills: AWSAzureGoogleSalesforceServicenow
Reposted 3 Days AgoSaved
Remote
United States
143K-193K Annually
Senior level
143K-193K Annually
Senior level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Customer Success Manager will lead customer engagement, drive product adoption, and enhance customer relationships for success with Dropbox. Responsibilities include managing deployments, addressing customer needs, and collaborating with internal teams for improved satisfaction and growth.
Top Skills: Api ProductsB2B SaasCrm SystemsE-Signature ApiGenerative Ai
Reposted 4 Days AgoSaved
Remote or Hybrid
United States
80K-100K Annually
Mid level
80K-100K Annually
Mid level
eCommerce • Fintech • Payments • Software
The Customer Success Manager will oversee the post-sale experience for clients, ensuring value from the platform and strengthening customer relationships.
Top Skills: CRM
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
Mid level
Mid level
Artificial Intelligence • Information Technology • Professional Services • Social Impact • Software
The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.
Top Skills: APIsETLLocalization ServicesRestSaaSSoa
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
64K-87K Annually
Senior level
64K-87K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.
Top Skills: AICloud-Based SolutionsSaaS
Reposted 5 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
98K-165K Annually
Senior level
98K-165K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
89K-120K Annually
Mid level
89K-120K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.
Top Skills: IotSaaS
Reposted 7 Days AgoSaved
Remote
USA
80K-150K Annually
Mid level
80K-150K Annually
Mid level
Healthtech • Pet
As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.
17 Days AgoSaved
In-Office or Remote
Chicago, IL, USA
Mid level
Mid level
Edtech • Healthtech • HR Tech • Information Technology • Professional Services • Software • Telehealth
The Customer Success Manager will retain and grow accounts in behavioral health practices, ensure customer satisfaction, and identify upsell opportunities.
Top Skills: Electronic Medical Billing PlatformsExcelMicrosoft PowerpointMicrosoft WordSalesforce
8 Days AgoSaved
Remote
United States
152K-235K Annually
Senior level
152K-235K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.
Top Skills: CatalystJIRASalesforceSigma
9 Days AgoSaved
Remote
United States
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.
Top Skills: Crm SystemsCustomer Health ScoringData AnalyticsKpisProject Management ToolsSaaS
Reposted 9 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
90K-100K Annually
Mid level
90K-100K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Manager, you will lead client relationships, manage campaign execution, and coordinate internal teams to achieve successful marketing outcomes for clients.
Top Skills: Customer Data PlatformsDigital MarketingEmail MarketingMS Office
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