Top Remote Customer Success Manager Jobs in Chicago, IL

The Strategic Account Manager will manage and grow relationships with major enterprise clients, driving renewals and uncovering growth while ensuring clients see measurable value from the services provided.

As a Digital Customer Success Manager, you will drive adoption and measurable outcomes for small schools, ensuring they effectively use the MagicSchool platform. You will build strategic relationships, monitor performance metrics, and create resources for customer success, acting independently as an account owner.

The Customer Success Manager will drive product adoption, manage renewals, develop account strategies, and ensure customer satisfaction while collaborating across teams.

The Customer Success Manager at Cherry will engage with partner practices, drive retention and growth of transaction volume, and optimize customer experience through data insights and technology.

The Customer Success Manager fosters client relationships, enhances digital engagement, strategizes for retention, and identifies growth opportunities while utilizing Salesforce and analytical tools.

Manage and grow client relationships to ensure satisfaction and retention. Oversee onboarding through retention, provide technical support, coordinate cross-functional initiatives, surface product feedback to engineering, identify upsell/cross-sell opportunities, monitor financial and success metrics, and deliver data-driven recommendations to improve outcomes.

The Customer Success Manager will manage customer onboarding, support, and success while building relationships and collaborating with multiple teams to drive product adoption.

Own a portfolio of managed-service customers as the single point of accountability: onboard clients, coordinate technical and compliance projects, escalate issues with solutions, run business reviews, track KPIs, drive retention and upsell, and hold internal teams accountable to deliver outcomes.

Own enterprise client relationships to drive adoption, retention, and expansion. Lead executive-level strategic conversations, ensure delivery excellence, mitigate risk, enable data-driven decisions, and partner with commercial teams to convert strategy into revenue.

Own post-sale relationships for assigned school-district accounts, develop and execute Success Plans, drive value realization, lead renewals and upsell efforts, coordinate cross-functional issue resolution, and deliver strategic guidance to district leaders to ensure customer retention and advocacy.

The Client Success Manager will manage sponsor relationships, ensuring clients achieve their goals and have a positive experience through effective communication and support.

As a Customer Success Manager, you'll cultivate strong relationships with customers, advise on e-commerce strategies, ensure product adoption, and monitor performance to drive success.

The Client Success Manager ensures client satisfaction and retention for high-value health system clients, managing post-sales processes, analyzing data, and enhancing relationships with stakeholders.

The Customer Success Manager will manage client relationships for Rentable's revenue management platform, driving adoption and retention while collaborating with various teams to ensure clients achieve their pricing goals.

As a Strategic Customer Success Manager, you will guide enterprise customers to achieve value with Omni, drive strategic initiatives, and manage key relationships to enhance ROI and growth.

As a Shopify Account Manager at Bask, you will enhance customer experience, own the full customer lifecycle, and analyze engagement metrics while collaborating across teams.

The Customer Success Manager will drive onboarding, retention, expansion, and strategic engagement to maximize customer value and improve experience.

The Customer Success Manager will drive customer onboarding, adoption, and operationalization of security tools, ensuring satisfaction and measurable outcomes through strong stakeholder relationships.

Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.

Manage a portfolio of mid-market law firm accounts, ensuring customer success through proactive engagement, account management, and developing tailored success plans. Analyze retention risks, drive revenue growth through upselling, and document customer feedback to influence product development.

The Customer Success Manager will manage SMB accounts, driving adoption and retention while addressing escalations and providing training. You'll develop success plans, track metrics, and collaborate internally to enhance customer experience.

The Customer Success Manager at OpenSesame is responsible for onboarding and retaining customers, managing accounts, and delivering presentations on training solutions to help achieve customer goals.

Customer Success Manager leads strategic partnerships with customers, driving measurable outcomes and adoption of D2L's Brightspace platform while managing customer health and engagement.

As a Pooled Customer Success Manager, you'll support SMB customers by leading onboarding, training, and escalations while managing customer cases, driving adoption, retention, and satisfaction through collaboration and process improvement.

As a Customer Success Manager, you will guide clients through onboarding, conduct business reviews, and enhance user experience, ensuring client satisfaction.