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Top Remote Customer Success Manager Jobs in Chicago, IL

Reposted 10 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
89K-135K Annually
Mid level
89K-135K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.
Top Skills: Iot PlatformSaaS
Mid level
Artificial Intelligence • Productivity • Sales • Software
The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.
Top Skills: AIAPIs
12 Days AgoSaved
Remote or Hybrid
United States
171K-204K Annually
Senior level
171K-204K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.
Top Skills: Customer Success SoftwareCybersecurityData Analysis
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
101K-153K Annually
Senior level
101K-153K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
Reposted 19 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
110K-120K Annually
Mid level
110K-120K Annually
Mid level
Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
As a Customer Success Manager at Circle Plus, you will guide strategic customers through onboarding, product adoption, and value creation, while managing their community success and consulting on best practices.
Top Skills: CanvaGoogle SuiteHubspotNotionZapier
Reposted 19 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
78K-167K Annually
Mid level
78K-167K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.
Top Skills: AIBranching StrategiesCi/CdContinuous DeploymentContinuous IntegrationDevsecopsDuo Agent PlatformDuo EnterpriseGitGitlabVersion Control
Reposted YesterdaySaved
In-Office or Remote
Chicago, IL, USA
123K-203K Annually
Mid level
123K-203K Annually
Mid level
Cloud • Software
The Customer Success Manager ensures high-value customer satisfaction, aligning technical and business needs while driving MuleSoft adoption and managing stakeholder relationships.
Top Skills: Anypoint PlatformAPIsMulesoftRest Apis
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
2 Locations
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
As a Senior Customer Success Manager, you'll enhance customer relationships, drive product adoption, manage escalations, and work cross-departmentally to ensure customer satisfaction and retention.
Reposted 3 Days AgoSaved
In-Office or Remote
Chicago, IL, USA
123K-203K Annually
Senior level
123K-203K Annually
Senior level
Cloud • Software
The Customer Success Manager ensures high-value customers achieve a significant return on investment with Salesforce, providing guidance, addressing concerns, and fostering strong relationships with key stakeholders.
Top Skills: SalesforceTableau CloudTableau DesktopTableau Server
4 Days AgoSaved
In-Office or Remote
Chicago, IL, USA
Senior level
Senior level
Artificial Intelligence • Information Technology • Sales
The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.
Top Skills: B2B Saas
Reposted 4 Days AgoSaved
In-Office or Remote
Chicago, IL, USA
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Biotech
The Customer Success Manager will manage customer onboarding, support, and success while building relationships and collaborating with multiple teams to drive product adoption.
Top Skills: Crm ToolsGenomics PlatformsHubspotSalesforce
Reposted 10 Days AgoSaved
Remote or Hybrid
Chicago, IL, USA
105K-164K Annually
Senior level
105K-164K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Senior Customer Success Manager is responsible for guiding enterprise customers in their DEX journey, ensuring customer retention and growth by managing relationships, delivering value, and achieving renewal and expansion targets.
Top Skills: ItilItsmSaaS
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Reposted 6 Days AgoSaved
In-Office or Remote
Chicago, IL, USA
170K-194K Annually
Senior level
170K-194K Annually
Senior level
Hardware • Machine Learning • Security • Software
The Customer Success Manager at Flock Safety serves as a strategic advisor for complex customers, driving outcomes and strengthening relationships. Responsibilities include managing the customer lifecycle, conducting health checks, and ensuring alignment between agency goals and Flock's solutions.
Reposted 13 Hours AgoSaved
Remote
USA
65K-95K Annually
Junior
65K-95K Annually
Junior
Software
The Associate Client Success Manager will build client relationships, ensure product usage, provide support, and contribute to onboarding and training for rehab therapy teams.
Top Skills: Excel
Reposted 13 Hours AgoSaved
Remote
USA
Mid level
Mid level
Angel or VC Firm
The Founding CSM will lead post-sale experiences, manage customer onboarding, retention, and expansion while creating playbooks to enhance customer success at Endless Commerce.
Top Skills: SaaS
Reposted 13 Hours AgoSaved
Remote
USA
95K-105K Annually
Mid level
95K-105K Annually
Mid level
Healthtech
Manage a mid-market book of employer clients in the Northeast, build relationships with clients and brokers, drive renewals and upsells, deliver performance reporting, and act as a healthcare benefits consultant to achieve strategic account goals.
Reposted 13 Hours AgoSaved
Remote or Hybrid
USA
55K-130K Annually
Mid level
55K-130K Annually
Mid level
Artificial Intelligence • Cloud • Events • Productivity • Software • Business Intelligence • Conversational AI
The Customer Success Manager will support high-profile customers, driving adoption of RingCentral's technology and ensuring customer satisfaction while managing internal and external initiatives.
Top Skills: CodecsContact Center TechnologyCosFirewallsLanPbx DeploymentQosRoutersRtpSipSwitchesTcp/IpVoip TechnologyWan
Reposted 13 Hours AgoSaved
In-Office or Remote
US
153K-170K Annually
Senior level
153K-170K Annually
Senior level
Information Technology • Software
The Enterprise Customer Success Manager will guide large enterprise customers through journey management transformations, ensuring adoption and value realization, driving renewals and expansion, and collaborating with cross-functional teams.
Top Skills: Change Management MethodologiesCx PlatformsJourney Mapping ToolsMeddpiccSaaS
Reposted 13 Hours AgoSaved
Easy Apply
Remote
USA
Easy Apply
Mid level
Mid level
Artificial Intelligence • Retail • Software
The Customer Success Manager manages the full customer lifecycle, leads retention initiatives, collaborates with teams, and provides insights to customers through data analysis.
Top Skills: Digital MarketingGoogle Analytics
Reposted 13 Hours AgoSaved
Easy Apply
Remote
U.S.A.
Easy Apply
95K-125K Annually
Junior
95K-125K Annually
Junior
Cloud • Software • Consulting
The Client Success Manager will engage existing clients, provide account management, identify sales opportunities, and collaborate with teams to enhance customer satisfaction and achieve revenue targets.
Top Skills: AcumaticaCRMErpMS OfficeNetSuiteSage 100
Reposted 13 Hours AgoSaved
Easy Apply
Remote
USA
Easy Apply
130K-180K Annually
Senior level
130K-180K Annually
Senior level
Fitness • Healthtech
The Strategic Account Growth Manager develops and maintains enterprise client relationships, ensuring customer success and engagement through strategic onboarding and ongoing support.
Top Skills: Ai ToolingCRMGongHubspotSalesforce
Reposted 13 Hours AgoSaved
Remote
United States
Senior level
Senior level
Social Media • Software
Lead a pod of CSMs while owning an enterprise account portfolio: drive renewals, expansions, KPI tracking (in HubSpot), executive relationships, forecasting, coaching, and cross-functional problem-solving to reduce churn and grow client impact.
Top Skills: Hubspot
Reposted 13 Hours AgoSaved
Remote
United States
Mid level
Mid level
Social Media • Software
Partner with enterprise clients to maximize BrandBastion's AI-driven platform, drive renewals and upsells, analyze performance data to recommend strategies, prevent churn, relay customer feedback to product teams, and develop customer advocates.
Reposted 13 Hours AgoSaved
Remote
United States
Junior
Junior
Information Technology • Consulting
As a Customer Success Manager, you will help customers drive value from products, enhance engagement, manage account health, and support retention efforts.
Top Skills: Crm SoftwareCustomer Success Software
Reposted 13 Hours AgoSaved
Easy Apply
Remote
US
Easy Apply
Junior
Junior
Cloud • Information Technology • Professional Services • Software • Consulting
The Customer Success Manager will manage customer relationships throughout the entire lifecycle, focusing on onboarding, value realization, and retention while educating customers on DoiT products.
Top Skills: AWSAzureGCP
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