Top Remote Customer Success Manager Jobs in Chicago, IL

The Senior Customer Success Manager is responsible for supporting enterprise customers in their DEX journey, ensuring adoption, value realization, and customer satisfaction through comprehensive success planning and collaboration with cross-functional teams.

The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.

The Customer Success Manager at PatientIQ enhances client retention and growth by leveraging the product and fostering relationships. They drive internal collaboration for continuous improvement and manage customer success analysts.

The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.

As a Digital Customer Success Manager, you'll drive adoption and engagement by creating scalable programs, analyzing data, and optimizing customer journeys. You'll collaborate with various teams to enhance digital customer success strategies while focusing on measurable outcomes and improving customer experiences.

As a Senior Customer Success Manager, you'll enhance customer relationships, drive product adoption, manage escalations, and work cross-departmentally to ensure customer satisfaction and retention.

The Client Success Manager will manage client relationships, drive account growth, analyze client health metrics, and ensure successful adoption of the LRN solution set.

The Customer Success Manager will oversee enterprise accounts, drive customer health and success, identify growth opportunities, and collaborate cross-functionally to enhance product adoption in healthcare AI.

The Customer Success Manager at Influ2 will enhance customer satisfaction, ensure retention, translate complex ideas for varied audiences, and analyze customer data to drive success. Coordination with Sales and Marketing teams is key, along with managing multiple accounts and partaking in on-site customer visits.

As a Customer Success Manager at UserTesting, you'll enhance customer experience, drive engagement and growth, and develop strong relationships with clients to ensure they maximize platform value.

The Enterprise Customer Success Manager at Stellic drives customer success and retention by building trusted relationships, ensuring product adoption, and managing partner goals for educational institutions.

Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.

Serve as the primary post-sales technical success lead for commercial accounts, advising on Kubernetes and DevSecOps, enabling secure deployments in classified/air-gapped environments, driving adoption, renewal/expansion, and operational readiness through relationship-building, success plans, and executive reviews.

Lead strategic post-sale relationships for enterprise health system and life sciences partners. Own implementation through renewal and expansion, drive adoption and ROI, run executive business reviews, identify upsell opportunities, translate real-world data insights into business impact, and influence product and commercial strategy through cross-functional collaboration.

Own post-sale customer experience for an enterprise book of business: onboard customers, optimize product performance, drive retention/upsells through data-driven insights, coordinate implementations and AdOps, and build strategic customer relationships.

Manage a book of Corporate Enhanced accounts and provide project-based adoption support for Corporate Standard accounts. Build trusted-advisor relationships, define success plans, track adoption and ROI, coordinate cross-functional teams, and document verified outcomes to drive customer value.

Manage healthcare client relationships to drive adoption, optimize workflows, and maximize product value. Monitor usage, provide consultative guidance, conduct strategic reviews and executive presentations, advocate client needs internally, and identify upsell/cross-sell opportunities to improve retention and revenue.

Manage a book of customers to drive onboarding, adoption, retention, and upsell. Refine customer journeys and segmentation, present data-driven insights, and partner with product and cross-functional teams to incorporate customer feedback.

The Defined Contribution Client Success Manager oversees daily operations and collaborates with teams to ensure high-quality client solutions, manage defined contribution plans, and improve efficiency and communication.

The Senior Customer Success Manager at Toast will manage customer relationships, drive product adoption, and ensure satisfaction across enterprise accounts, while collaborating cross-functionally and improving internal processes.

As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.

As an Enterprise Customer Success Manager, you will oversee accounts, ensure product adoption, build strategic relationships, and collaborate with teams to drive customer success and value.

The Customer Success Manager at Proofpoint ensures customer satisfaction post-sale by guiding clients to realize value from their solutions, driving product adoption, and fostering long-term relationships with enterprise clients.

As the Lead Customer Success Manager, you will manage significant customer accounts, drive renewals, mentor other CSMs, and improve customer success processes.

As a Client Success Manager, you'll lead client onboarding, drive account growth, facilitate training, and manage escalations while ensuring seamless platform utilization.