Associate, Facilities

| Chicago

Summary 

A successful candidate will provide facility support with a strong focus on customer service. The candidate will have exposure to the regulatory compliance environment participating in compliance testing procedures and process documentation.

Primary Duties and Responsibilities: 

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.

• Perform fingerprint services for employees and contractors.

• Perform Badging services for employees and contractors. Coordinate with HR (Recruiting) to schedule badge photos 

• Perform other duties as assigned. i.e. Professional Services – Coordinate with HR, Legal and Business Operations to ensure necessary documentation.

• Proactively manage service now tickets and raise awareness via email communication to “Facility Team Members” of next steps needed to close out tickets. 

• Participate in testing compliance testing procedures.

• Performs facility inspections and prepares reports.

• Weekly check in with Administrative teams (CFO, CIO C-Suite etc. ) on issues that exist in their respective space and address routine repairs (Furniture Heat /Cold Issue, AV etc.) that affect their respective teams.

• Maintain WISP space management seat assignments.

• Organize the facilities room (Office / Desk Keys in secured cabinet), Old Badges properly dispose, and general cleanup of facilities room.

• Terminated employees make sure workstations are properly cleaned up and they are ready to be used by a new associate.

• Ensure that Photo ID pictures of associates from the CCure system are imported into Outlook

• Room setup – Ensure that the business requirements are handled on a timely basis.

• Schedule and document proactive maintenance procedures, (Copies, Coffee Machines, Water filters, Ice Machines are serviced)

• Maintain inventory of supplies for copier equipment and lunchroom supplies and place orders as needed.

• Provide front desk coverage as assigned.

• Perform minor service on mailing machine and copiers. In conjunction with IT Focal point Xerox system administrator to assess machine problems and calls service when needed.

Supervisory Responsibilities:  

• N/A

Qualifications: 

The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. • Strong customer service skills – Can do attitude.

• Must be detail oriented.

• Good organizational skills

• Knowledge of Microsoft Office Suite and Outlook

• Good communication skills in both written and verbal

• Ability to comprehend and interpret instructions.

• Ability to respond to common inquiries or complaints from staff diplomatically

Technical Skills:

• PC Skills, Microsoft

Education and/or Experience: 

• Bachelor's degree preferred

Certificates or Licenses: 

• N/A


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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages

Location

Adjacent to the Willis Tower, close to CTA, Metra and expressways with plenty of food and entertainment options nearby.
Why Open Communication and Transparency From the Top Matter to This OCC Leader
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An Insider's view of OCC

What are some social events your company does?

Monthly happy hours and cultural celebrations to honor our diverse workforce.

Andre

Executive Director, Talent Acquisition

What are OCC Perks + Benefits

OCC Benefits Overview

Educational Assistance and Student Debt Forgiveness, 12-week paid parental leave, technology stipend up to $2,000, mobile data reimbursement of $35 per month. Open offices, online health coaching.

Culture
Volunteer in local community
Each year, OCC employees select a locally-based charitable organization for each of our three offices (Chicago, Dallas and Washington, D.C.). We offer multiple opportunities to get involved.
Friends outside of work
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
OCC provides employees with a 401(k) matching plan managed by Fidelity. We match 50% of contributions up to 6% of an employee's annual gross pay.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
OCC provides employees with a flexible work schedule that includes Flexible start and end times.
Vacation & Time Off Benefits
Generous PTO
OCC employees receive between 22 and 32 days per year of paid time off based on years of service.
Paid Volunteer Time
Sabbatical
Eligible employees get 30 days of paid sabbatical after their first 10 years of working at the company.
Paid Holidays
Perks & Discounts
Commuter Benefits
OCC Offers pre-tax commuter benefits for employees in Chicago and Washington, D.C.
Happy Hours
Relocation Assistance
OCC offers relocation assistance which varies based on the position level and location.
Professional Development Benefits
Job Training & Conferences
OCC offers employees professional development opportunities including onsite training courses and the ability to attend job related certification courses, conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $1000.
Lunch and learns
OCC hosts leadership lunches on a regular basis so you can learn about your colleagues and their unique backgrounds.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications
Employees are strongly encouraged to stay current in relevant technologies and supports certification programs.
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