OCC
We clear and settle trades for the options industry.
Chicago, IL
Hybrid

Associate, Facilities

Sorry, this job was removed at 6:02 a.m. (CST) on Friday, December 24, 2021
Find out who's hiring in Chicago.
See all Operations jobs in Chicago
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Summary

A successful candidate will provide facility support with a strong focus on customer service. The candidate will have exposure to the regulatory compliance environment participating in compliance testing procedures and process documentation.

Primary Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.

  • Participate in testing compliance testing procedures.

  • Proactively manage service now tickets and raise awareness via email communication to “Facility Team Members” of next steps needed to close out tickets

  • Perform fingerprint services for employees and contractors.

  • Perform Badging services for employees and contractors. Coordinate with HR (Recruiting) to schedule badge photos

  • Perform other duties as assigned. i.e. Professional Services – Coordinate with HR, Legal and Business Operations to ensure necessary documentation.

  • Performs facility inspections and prepares reports.

  • Weekly check in with Administrative teams (CFO, CIO C-Suite etc. ) on issues that exist in their respective space and address routine repairs (Furniture Heat /Cold Issue, AV etc.) that affect their respective teams.

  • Maintain WISP space management seat assignments.

  • Organize the facilities room (Office / Desk Keys in secured cabinet), Old Badges properly dispose, and general cleanup of facilities room.

  • Terminated employees make sure workstations are properly cleaned up and they are ready to be used by a new associate.

  • Ensure that Photo ID pictures of associates from the CCure system are imported into Outlook

  • Room setup – Ensure that the business requirements are handled on a timely basis.

  • Schedule and document proactive maintenance procedures, (Copies, Coffee Machines, Water filters, Ice Machines are serviced)

  • Maintain inventory of supplies for copier equipment and lunchroom supplies and place orders as needed.

  • Provide front desk coverage as assigned.

  • Perform minor service on mailing machine and copiers. In conjunction with IT Focal point Xerox system administrator to assess machine problems and calls service when needed.

Supervisory Responsibilities:

  • N/A

Qualifications:

The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.

  • Strong customer service skills – Can do attitude.

  • Must be detail oriented.

  • Good organizational skills

  • Knowledge of Microsoft Office Suite and Outlook

  • Good communication skills in both written and verbal

  • Ability to comprehend and interpret instructions.

  • Ability to respond to common inquiries or complaints from staff diplomatically

Technical Skills:

  • PC Skills, Microsoft

Education and/or Experience:

  • Four-year degree preferred

Certificates or Licenses:

  • N/A

See More
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

What are OCC Perks + Benefits

OCC Benefits Overview

Educational Assistance and Student Debt Forgiveness, 12-week paid parental leave, BYOD program with technology stipend up to $2,000 every three years, $35 per month pay to offset costs of mobile data plans. Open offices, online health coaching.

Culture
Volunteer in local community
Each year, OCC employees select a locally-based charitable organization for each of our three offices (Chicago, Dallas and Washington, D.C.). We offer multiple opportunities to get involved.
Partners with nonprofits
OCC Partners with local organizations in Dallas, Chicago and DC to raise funds and support their missions. Employees select the charity and are eligible for up to 8 hours of paid time to volunteer.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
OCC provides employees with a flexible work schedule that includes Flexible start and end times.
Remote work program
2 days per week work from home program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
HSA or FSA accounts available for those enrolled in medical plans.
Life insurance
Wellness programs
Includes back-up child or elder care along with other wellness programs.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
OCC provides employees with a 401(k) matching plan managed by Fidelity. We match 50% of contributions up to 12% of an employee's annual gross pay.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
12-week paid parental leave
Vacation & Time Off Benefits
Generous PTO
OCC employees receive between 22 and 32 days per year of paid time off based on years of service.
Paid volunteer time
Sabbatical
Eligible employees get 30 days of paid sabbatical after their first 10 years of working at the company.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
OCC Offers pre-tax commuter benefits for employees in Chicago and Washington, D.C.
Company-sponsored happy hours
Relocation assistance
OCC offers relocation assistance which varies based on the position level and location.
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
OCC offers employees professional development opportunities including onsite training courses and the ability to attend job related certification courses, conferences and seminars.
Tuition reimbursement
Our tuition reimbursement plan offers an annual max of $10000.
Lunch and learns
OCC hosts leadership lunches on a regular basis so you can learn about your colleagues and their unique backgrounds.
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications
Employees are strongly encouraged to stay current in relevant technologies and supports certification programs.

Additional Perks + Benefits

We were recently recognized as one of LinkedIn's Top Company in Financial Services! Take a look at our blog post here: https://www.theocc.com/newsroom/press-releases/2022/06-23-linkedin-list…

More Jobs at OCC

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about OCCFind similar jobs like this