Client Engagement Manager II at Paylocity

| Remote
Sorry, this job was removed at 9:11 a.m. (CST) on Monday, April 12, 2021
Find out who's hiring in Chicago.
See all Operations jobs in Chicago
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Don’t just land a job. Launch your future.

Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management.

But what makes us different is that our technology is backed by a culture that cares. We care about our team members, clients, and partners – because people matter most. And people have always been at the heart of our business.

Since our founding in 1997, this is the thing that's stayed the same, from our employees to the millions of users nationwide that access our platform. We pride ourselves on partnering with our clients to build the workplace they and their employees crave.

 

Let's go forward together.

 

Position Overview:

This role is a client engagement expert focused on creating and maintaining excellent relationships with our largest clients. This person will work within their specific region to focus on expanding and growing relationships with decision makers and executives across the client organization. Using business and industry knowledge, this person will help clients identify best practices and accelerate value from Paylocity products and services. They will grow the relationship through upselling additional products and services and increasing utilization of their existing products. They will work closely with the Director to advocate for these clients and insure we are meeting their needs.

 

Location:  Remote

Reports To:  Director Client Engagement 

 

Responsibilities:

  • The below represents the primary duties of the position, others may be assigned as needed.
  • Develop a deep relationship with the top clients in the region and understand their business models and strategies
  • Gain an understanding of typical client business challenges and objectives and map Paylocity features/benefits to address these needs
  • Develop strong internal relationships with Sales, Client Services and other Paylocity divisions to drive solutions that improve client satisfaction
  • Upsell additional products to these clients to achieve their strategic needs
  • Consult with clients regularly on best practices and increase product utilization and engagement with Paylocity products across the client portfolio
  • Identify client retention risk and implement plans to mitigate risk; overall, insure client retention of assigned client portfolio
  • Identify client dissatisfaction areas and advocate solutions and/or appropriate resources to solving those issues
  • Work with Sales leadership to insure reference able clients and to protect the overall reputation of Paylocity in local markets
  • Ability to travel 50-80%within region

Requirements:

  • 5-10+ years of sales, consulting, and/or relationship management experience in a comparable B2B, technology-based industry
  • Results-driven and passionate about client engagement, retention and account management
  • Skilled at identifying new business opportunities
  • Proven results managing high revenue B2B corporate relationships
  • Demonstrate innovative, collaborative and proactive partnerships
  • HCM or B2B SAAS Technology experience
  • Undergraduate degree required, or relevant work experience

Soft Skills:

  • Excellent communication and presentation skills
  • Ability to exercise influence at all levels and work with cross-functional

If you are a Colorado resident, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon your request. You may contact [email protected] for assistance.

 

Our journey forward.

Paylocity strives to create an organizational culture where every employee has a voice, feels truly welcome, appreciated, and free to be themselves, and is empowered and enabled to do their best work. A strong commitment to diversity, equity, and inclusion is critical to creating such a culture.

We’ve made great strides to support diversity, equity, and inclusion. That being said, we realize there’s still room for improvement. Our current focus is on the following initiatives:

  • Education & Awareness
  • Client Community
  • Company Representation
  • Advocacy & Support
  • Fairness & Equality
  • PCTY Gives

Want to learn more, click here to access our DEI flipbook. https://www.flipsnack.com/paylocitycom/diversity-equity-and-inclusion.html

 

 

This job description has been written to provide an accurate reflection of the current job and to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities, and qualifications required of the employees assigned to the job. Management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.

 

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • OracleDatabases

Location

Our office has modern workspaces, a cafe, and a gym. But since we're a talent-anywhere company, you may find our team members all over Chicagoland.

What are Paylocity Perks + Benefits

Paylocity Benefits Overview

Our commitment to hiring the best and brightest employees with a “talent anywhere” strategy means that no matter where you’re located around the country, you can be a part of our growing tech department

• Enjoy an attitude of trust to work remotely, manage your own schedule and be productive
• Work in small, cross-functional product-oriented teams
• Showcase development progress in two-week sprints with strong executive involvement
• Embrace the freedom to innovate, voice opinions and share new ideas

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We have a talent anywhere culture, where employees can work anywhere in the US and/or work from one of three US offices located in Illinois, Florida, and Idaho
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
More Jobs at Paylocity61 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Marketing
Operations
Product
Project Mgmt
Sales
Data + Analytics
new
Remote
Operations
new
Northwest Suburbs
Data + Analytics
new
Northwest Suburbs
HR + Recruiting
new
Northwest Suburbs
Data + Analytics
new
Remote
Project Mgmt
new
Remote
Data + Analytics
new
Remote
Project Mgmt
new
Remote
Developer
new
Remote
Operations
new
Remote
Developer
new
Remote
Operations
new
Northwest Suburbs
Developer
new
Remote
Developer
new
Remote
HR + Recruiting
new
Remote
Project Mgmt
new
Remote
Project Mgmt
new
Remote
Data + Analytics
new
Northwest Suburbs
Data + Analytics
new
Remote
Developer
new
Remote
Design + UX
new
Remote
HR + Recruiting
new
Remote
Product
new
Remote
Operations
new
Northwest Suburbs
HR + Recruiting
new
Northwest Suburbs
Data + Analytics
new
Remote
HR + Recruiting
new
Remote
Finance
new
Northwest Suburbs
Project Mgmt
new
Remote
Marketing
new
Remote
Operations
new
Remote
HR + Recruiting
new
Remote
HR + Recruiting
new
Remote
Sales
new
Remote
Design + UX
new
Remote
Finance
new
Remote
Developer
new
Remote
Operations
new
Remote
Data + Analytics
new
Remote
Data + Analytics
new
Northwest Suburbs
HR + Recruiting
new
Northwest Suburbs
Operations
new
Northwest Suburbs
Finance
new
Northwest Suburbs
HR + Recruiting
new
Northwest Suburbs
Project Mgmt
new
Remote
HR + Recruiting
new
Remote
Operations
new
Remote
Product
new
Remote
Project Mgmt
new
Northwest Suburbs
Operations
new
Northwest Suburbs
Operations
new
Northwest Suburbs
Project Mgmt
new
Northwest Suburbs
Finance
new
Northwest Suburbs
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Paylocity's full profileSee more Paylocity jobs