Client Services Optimization Coordinator

As part of the Managed Transportation Department, the CSO Coordinator will provide administrative support to the Managed Transportation Department. 

Responsibilities:

• Maintain and Centralize Documentation
  • Contracts and addendums information
  • Client contact information
  • Maintain BD Referral List
  • Ops Handbook library content
  • Update Industry and PPI Slides
• Responsible for Department Organization
  • Maintain accurate and current seating chart
  • Coordinate monitor, computer, equipment upgrades
  • Facilitate hotel desk space for off-site managers
  • Maintain AM, OM and AE email distribution lists
  • Create new accounts within Salesforce
  • Tracking and collection of review calibrations
  • Department meeting preparation and facilitation
• Partner with Analytics Manager on Monthly & Quarterly reports
  • Support the compilation of department Allocations
  • Compile Weekly Account Updates
  • Build Rebate Loads
• Partner with CSO Facilitator on resource content development
• Instill a culture of Operations Excellence
  • Support department initiatives
  • Champion process standardization and quality maintenance

Qualifications:

• Displays an expertise in Operations’ core functions
• Strong analytical, organizational and problem solving skills
• Ability to create detailed and concise content, reporting, presentations, etc.
• Dependable and accountable
• Exudes a positive attitude and supports and personifies department standards and initiatives
• Flexible to evolve as department and company initiatives change

Experience level:

• 0-3 years

 All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.