Customer Service Representative

| Chicago
If the above job description appeals to you, we would love to hear from you. Please apply through our candidate portal which includes a 10-minute personality survey: https://www.cindexinc.com/c/DEBB53
Apply now

About PrintWithMe

PrintWithMe is a rapidly-growing technology company focused on changing the consumer printing industry by creating a network of mobile printing kiosks throughout the United States. We manage over 700 printing kiosks in over 200 cities across the US and we are growing rapidly.

Job Description

We are seeking a dynamic customer service representative to join our operations team in a full-time role. As this person develops in the role, they may take on additional operations responsibilities and move into a more advanced position.

Responsibilities of the Role

→ Answer incoming customer calls & emails, providing technical and non-technical support

→ Reach out to our client locations to proactively resolve technical issues

→ Respond to automated tickets that are generated by our system

→ Execute ad-hoc projects delegated from Operations Leadership

The ideal candidate is...

→ An analytical thinker and a creative problem solver

→ A fast-paced worker with a hard-wired sense of urgency in completing tasks

→ Highly organized and focused on doing things right and double-checking work

→ Willing to work at least one day of a 5-day work-week on the weekends

→ A team player who is excited to work with a supporting team

→ Excited to help build a new company

Read Full Job Description
If the above job description appeals to you, we would love to hear from you. Please apply through our candidate portal which includes a 10-minute personality survey: https://www.cindexinc.com/c/DEBB53
Apply now
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Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • InVisionDesign
    • PhotoshopDesign
    • HubSpotCRM
    • SalesforceCRM
    • SendGridEmail

Location

118 N Peoria St, Chicago, IL 60607
118 N Peoria St, Chicago, IL 60607

An Insider's view of PrintWithMe Inc

What’s the vibe like in the office?

The vibe in the office is fantastic, it's professional but fun, with everyone working towards one group goal and hustling to help each other out. Team members at the office are respectful, honest, direct, and appreciative of everyone's time and efforts. It's a truly special place with special people that come together everyday.

Brad

Director of Business Development

How do you collaborate with other teams in the company?

Working with a small and close-knit team also means fostering friendships, contributing your time and skills and sharing responsibilities whenever you see fit. The open office concept promotes cross-departmental collaboration because there's no better way to solve a problem than turning to a team-mate who's just one desk away!

Kim

Marketing

How has your career grown since starting at the company?

My time with PrintWithMe has delivered unparalleled insight into the inner workings of a company. Through working on a small team all united towards the same goal, I have received specific and actionable guidance from leaders who have a thorough understanding of my strengths and weaknesses and the experience to help me improve.

Kevin

Account Executive

How do your team's ideas influence the company's direction?

I love when teammates bring their unique and creative ideas to the table. In fact, most of our best ideas have been employee-generated. In the last few months, we have opened new markets, launched new marketing campaigns, and overhauled processes due to employee-created initiatives.

Jonathan

CEO

What are some things you learned at the company?

Working here has taught me the value of realizing the bigger picture. Because our team is so supportive and close-knit, I have a great understanding of how each piece comes together to build the PrintWithMe grid. I wouldn't have this opportunity anywhere else, and am grateful to have learned how to manage a network like ours in every aspect.

Katie

Operations Lead

What are PrintWithMe Inc Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Perks & Discounts
Casual Dress
Professional Development Benefits
Job Training & Conferences
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If the above job description appeals to you, we would love to hear from you. Please apply through our candidate portal which includes a 10-minute personality survey: https://www.cindexinc.com/c/DEBB53
Apply now
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