cleverbridge is looking for an Office Operations Manager to support our Chicago office. This person will be the “go-to” for everything from maintenance and office supply requests to employee events and wellness programs. They will work closely with all employee-support teams (HR, IT, Office Operations and Finance) to ensure a seamless and engaging workplace experience. The ideal candidate is obsessed with details but can also think creatively and execute big in order to make a meaningful impact on our office culture.

Your Responsibilities

Employee Experience

• Be an integral part of the hiring process from interview set up through the first day experience by preparing their desk, greeting them on arrival, touring the office, coordinating trainings, etc.
• Plan and promote company wellness initiatives including annual fitness challenge, blood drive, biometric screenings, flu shots, company 5K run, etc.
• Lead office Party Planning Committee to develop and execute unique and meaningful events and giving back opportunities
• Thoughtfully communicate office happenings across multiple channels (email, intranet, company blog, social media, in-person)
• Coordinate celebration and communication of employee life events (birthdays, marriages, babies, work anniversaries, etc.)

Relationship Management

• Develop close working relationship with building property management and maintenance staff
• Manage relationships, contracts and pricing with all vendors (janitorial, maintenance, real estate, travel, catering, furniture)
• Build relationships with employees to establish trust and respect at all levels
• Be open to employee suggestions and follow up in a timely manner
• Ensure sensitive information remains confidential and is handled professionally

Office Management

• Work with building management to address any safety, security, or maintenance issues
• Manage reception area, coordinate visitor scheduling and greet guests on arrival
• Support teams with mail and shipping needs
• Partner with third party vendor responsible for inventory, catering, organization and cleanliness
• Project manage the logistical aspects of office reorganizations or relocations
• Coordinate annual update to workplace safety procedures and employee training
• Oversee the Chicago Office Operations budget to ensure we are within our budget boundaries
• Proactivity identify opportunities for cost savings and operational efficiencies

Your Qualifications and Skills

You Have:

• Ability to build partnerships and work collaboratively cross-functionally
• Creative thinking and problem solving is a must
• An orientation toward rolling up your sleeves to get things done
• Passion for making workplaces operate seamlessly
• Ability to handle unexpected changes and challenges without becoming frazzled
• Customer service mentality with a strong sense of urgency and prioritization
• Excellent interpersonal skills, both in verbal and written communications
• Ability to interact and communicate with individuals at all levels of the organization
• Balance empathy with business acumen 

Your Qualifications:

• 3+ years office management experience or related position
• Experience with event planning, budget management and project planning
• Ability to work 8:30am – 5:00pm, M-F
• Ability to work after hours, when needed, for event coordination

What we offer

We are offering a challenging and interesting opportunity with extensive responsibilities in a dynamic and fast growing company. Benefits include a generous 401(k) plan, flexible hours, health care, tax-free transit and more!

More about us

Founded in 2005, cleverbridge provides global subscription billing solutions that help companies build long-term customer relationships and grow recurring revenue streams. The core of our fast-growing technology company is our 300+ employees between offices in Cologne (Germany), Chicago, San Francisco, and Tokyo. Our diverse and talented workforce is passionate about our solutions and our clients’ success. We believe if you love what you do, you should love where you work. So we emphasize career progression, work-life balance, and a casual, contemporary work environment.