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Development Technology Director

McDonald's operates 37,000+ restaurants across 120+
countries. Technology deployment into our vast system is complex and
lengthy. As McDonald’s continues to
innovate and disrupt the restaurant industry, we are looking to add a technical
director to define and drive a transformed deployment and support approach as
we deploy new solutions into the restaurants, in order to speed up and
modernize our methods and toolsets. Easy
deployment to such a significant ecosystem will only come through advanced
engineering and technical solutions.

This position will be based out of our Innovation Center in
Romeoville, with some time spent at our headquarters in Chicago.

What you need:

Computer Science / Engineering degree

10+ years of technically focused experience

A passion for innovation

A passion for new technologies and the drive to find ways to implement better tools and processes

Retail technology experience

Experience in embedded systems and platforms, including Edge and Cloud computing

Influence/communications/change management

McDonald’s is proud to be one of the most recognized brands
in the world, with restaurants in over 100 countries and billions of customers
served each year. As the global leader
in the food service industry, we have a legacy of innovation and hard work that
continues to drive us. Today, we are growing with velocity and are focused on
modernizing our experiences, not to make a different McDonald’s but to build a
better McDonald’s.

We are a people business just as much as we are a restaurant
business. We strive to be the most
inclusive brand on the planet by building diverse teams who create delicious,
feel good moments that are easy for everyone to enjoy. Joining McDonald's means
thinking big on a daily basis and preparing for a career that can have impact
around the world.

We are dedicated to using our scale for good: good for
people, our industry and the planet.
From bold recycling initiatives and sustainable sourcing efforts to our
partnership with Ronald McDonald House Charities, we see every day as a chance
to have a genuine impact on our customers, our people and our partners.

What you’ll be doing:

Leading development activities for multiple critical innovation work streams, leveraging multiple development partners

Establishing and driving a function to develop and test innovation

Leading a team of managers, analysts, and consultants – provide strategic vision for the department while also balancing near term deliverables

Leading assessments and vendor selection in order to develop and deploy cutting edge technical solutions, spanning beyond traditional technology into areas such as kitchen equipment automation

Leading, planning, and managing at both strategic and operational levels while balancing short-term and long-term needs of the business and project

Driving execution of day-to-day work to develop solutions (idea generation, solution development, business case analysis)

Developing and evaluating business cases and the ability to effectively advocate for necessary investments

Delivering concise, compelling, data driven business recommendations as you update the leadership team and decision-makers on project status and progress

Developing documentation and processes in support of agile development, with a focus on innovation

Leading on-going solution life-cycle evaluation around ideation, launch, refresh and support

Partner with many different functions internally to create an innovation pipeline

Partner with our many suppliers to create a process that facilitates innovation

Establish KPIs

Read Full Job Description

Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • SwiftLanguages
    • CustomLanguages
    • jQuery UILibraries
    • ReactLibraries
    • CustomLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CustomFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • RedisDatabases
    • SQLiteDatabases
    • TeradataDatabases
    • CustomDatabases
    • CustomAnalytics
    • CustomDesign
    • Custom Management


In the heart of the West Loop, a vibrant and rapidly growing tech neighborhood. Our new HQ is accessible by all forms of transportation.

An Insider's view of McDonald's Technology

What’s the vibe like in the office?

The entrepreneurial spirit at McDonald’s is noticeable at all levels. People inspire; people are nimble; people are team-driven; people are focused on evolving and improving. When you walk around the space, you can feel the energy that comes from collaboration and problem-solving. I am motivated to push myself every day.


Product Manager, Global Mobile App

What kinds of technical challenges do you and your team face?

We are providing insights and real time event data for decision making and marketing activation at a scale very few other companies can compare to. We are moving from a 1 to many CRM strategy to a 1 to 1 contextual and personalized experience for our customers and are watching our data drive the direction of feature development within McDonald’s.


Sr. Manager, Digital Analytics

What does career growth look like on your team?

Working at a company of this Global scale has stretched my skills like never before. The sheer number and variety of customers using the product I work on every day is both challenging and exhilarating; developing my skillset in a way that would be hard to match elsewhere


Sr. Product Manager, Kiosk

What's the biggest problem your team is solving?

McDonald’s has a few consistent challenges that we’re always solving for - scale and flexibility are critical. Every piece of technology that we build has to be scalable to 30,000+ restaurants! The second challenge is flexibility –we need to provide a consistent and reliable experience, and every restaurant is unique!


Product Capabilities and Innovation

What are McDonald's Technology Perks + Benefits

Volunteer in local community
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
McDonald's provides both short and long term disability benefits at no cost to you.
Dental Benefits
McDonald’s Dental Plans allows you to see the dentist of your choice and provides coverage for preventive, basic, major and orthodontic care at 100%.
Vision Benefits
McDonald's Vision Plan provides eye exam coverage and benefits that reduce your costs for prescription eyewear, contact lenses and laser vision correction.
Health Insurance Benefits
McDonald’s offers medical plan options to help pay for the cost of health care when you need it. During enrollment, you can sign up for the insurance and pick which plan is best for you.
Life Insurance
McDonald’s automatically gives you basic life, dependent life, accidental death and dismemberment (AD&D) and Business Travel Accident Insurance (BTA) at no cost to you.
Onsite Gym
We have an 8000 square foot gym on our 9th floor with best-in-class equipment, classes, personal training, and magnificent views of the city!
Retirement & Stock Options Benefits
401(K) Matching
Once you’re eligible for the company match, McDonald’s will match your contributions with $1 for each $1 you contribute up to a maximum of 6% of your annual pay, up to IRS limits.
Performance Bonus
Match charitable contributions
McDonald’s Matching Gifts Program encourages employee support of not-for-profit organizations. Under this program, McDonald’s gives $1 for every $1 you contribute, up to $5,000 a year.
Child Care & Parental Leave Benefits
Child Care Benefits
McDonald’s has agreements for employee child care discounts to help you with the cost of child care while you work.
Generous Parental Leave
McDonald’s provides four types of Parental Leave, and you may be eligible for one or more of the types of leave listed: Paid Parental Leave, Maternity Leave, Adoption Leave, Unpaid Parental Leave.
Flexible Work Schedule
McDonald's provides employees with a flexible work schedule that includes Summer hours, Core hours, Compressed week, Flexible start and end times.
Family Medical Leave
The Family and Medical Leave Act (FMLA) and certain state laws allow you to take unpaid leave to care for yourself and your qualified family members, as long as you are eligible.
Adoption Assistance
McDonald’s Adoption Assistance Program helps with the costs of adopting a child. The child must be under age 18 and not related to you by blood or marriage.
Vacation & Time Off Benefits
Generous PTO
McDonald's employees receive between 15 and 25 days per year of paid time off based on years of service.
Eligible employees get 40 days of paid sabbatical after their first 10 years of working at McDonald's
Paid Holidays
Paid Sick Days
McDonald's employees receive 100 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Happy Hours
Happy hours are hosted on Thursdays in the summer, and twice a month on Thursdays during the remainder of the year.
McDonald's offers employees paid on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Continuing Education stipend
Paid industry certifications
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