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Director of Client Services

| Chicago
Please submit resume to [email protected] with "Director of Client Services/Built In" in the subject line.
Apply now

Target Data is currently looking for a Director of Client Services. This is a growing role which may lead to more responsibilities in client services. Specifically, in this role you will be managing clients, campaigns and vendors/partners for Target Data, while reporting to the Vice President of Client Services on all client deliverables. This roll also manages the Manager of Client Services.

Responsibilities:
• As a subject matter expert, you will be the primary point of contact for the customer and manage day-to day customer relationships with multiple vendors
• Project manage and implement campaigns
• Become fully versed in all Target Data products and platforms
• Monitor and optimize campaigns collaboratively with clients, Data/Analytics Team and vendors
• Define and execute campaign strategy
• Interact with Operations and Production teams
• Distribute and discuss campaign results vs. goals
• Manage contracts and agreements
• Manage campaign budgets
• Accountable for client satisfaction and client retention

Required Experience and Qualifications:
• Strong organizational and project management skills, in addition to excellent written and verbal communication skills, in a professional environment 
• Strong understanding of advertising metrics in programmatic (CTR, ROI, conversion rates)
• Proficient in Double Click for Advertisers (DFA) reporting, Outlook, Excel, Word and Power Point
• account management/client services experience
• Active management of client accounts including reporting
• Management of creative processes and problem solving
• Multi-task effectively with precise attention to detail
• Ability to anticipate and creatively resolve problems
• Exceptional team player possessing initiative and motivation to work unsupervised
• BA/BS degree

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Please submit resume to [email protected] with "Director of Client Services/Built In" in the subject line.
Apply now
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • Twitter BootstrapLibraries
    • CSSLibraries
    • SpringFrameworks
    • HibernateFrameworks
    • AccessDatabases
    • HiveDatabases
    • PostgreSQLDatabases
    • Vertica DBDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM

Location

Minutes from Metra and CTA & only steps to the West Loop, our office sits in a renovated, creative loft space with floor to ceiling city views.

An Insider's view of Target Data

How does your team reward individual success?

Target Data collectively recognizes a monthly "Unsung Hero" who then gets to use the Super Office for the next month. While this is a great perk, the Unsung Hero also gets to add a piece of artwork and throw a themed company happy hour to really leave their mark on the office space and have a great time.

Maggie Kantor

Project Manager

What are Target Data Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours

Additional Perks + Benefits

Insurance and benefit options built for individuals and families, including generous company contributions. Work/Life Balance: we provide ample PTO and the option to work from home when needed. Company laptop & mobile phone plan. Employee Referral Program. Monthly Team Outings: Sporting events, Concerts, Happy Hours!

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Please submit resume to [email protected] with "Director of Client Services/Built In" in the subject line.
Apply now
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