TransUnion
Hybrid

Director, Market Strategy - Mortgage

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What We'll Bring

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation we’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

Protecting the health and wellness of our associates and candidates considering a career at TransUnion is our highest priority. In supporting this vision, our recruitment and new hire experience for this role is fully virtual for the time being. Candidates interviewing will get to know our team over the phone and video, and this role will operate virtually upon hire until we return to the office. Even though we’re not physically together right now, our goal is to provide you a supportive candidate and new hire experience that will immerse you in our culture and set you up for success at TransUnion.

What You'll Bring

Experience in management consulting or related work experience. Experience in mortgage and/or financial services is not needed but nice to have.

Bachelor’s degree in finance, accounting, mathematics, engineering or one of the hard sciences

Master’s degree, preferably an M.B.A., from a top-tier university

Three or more years of experience in management consulting or experience working in or with sales teams

Experience working with and presenting to senior-level managers and executives

Strong quantitative and problem-solving skills

Strong verbal and written communication skills

Solid organizational skills and a high degree of comfort managing multiple projects

Strong interpersonal skills and an ability to work collaboratively with cross-functional teams

Proven track record for completing projects on time and as expected

Driven by intellectual curiosity and independent thinking

Passion and desire for continuous improvement

Ability to lead by doing with a positive “can do” attitude

We'd Love to See:

Experience in sales or working with sales to create and execute go to market plans

Experience is using sales tools and systems to track sales efforts, draw insights and provide intelligence and recommendations to senior management

Strong communication skills, written and verbal

Impact You'll Make

The Director of Market Strategy, Mortgage will be responsible for working cross-functionally, with sales, strategy, product marketing, help define and drive strategic growth initiatives to grow mortgage business revenue and provide strategic business intelligence to mortgage business senior leadership. This role will lead the development of TU’s mortgage story, go to market and training materials for our sales team, along with leading efforts to collect the Voice of Customer and will also be responsible for identifying and executing strategic partnerships with various stakeholders in the mortgage ecosystem.

Manage and lead key initiatives:

You will perform project management and coordination tasks, assigning and coordinating project activities for cross-functional teams, developing project plans and status reports and serving as the communications point for the project

You will drive and perform day-to-day operations of assigned projects to ensure that policies and procedures are followed; goals, scope and objectives are met; and services and projects are accomplished efficiently and effectively

You will prepare for and facilitate meetings and presentations, managing the pace and topics covered and summarizing and documenting meeting results. You will also provide next steps on outstanding issues and assigned tasks resulting from meetings or presentations

Become the trusted advisor to business partners and key stakeholders:

You will build trust with business partners (internal and external), customers, key decision-makers, and project sponsors by meeting individual commitments and collaborating with cross-functional teams

You will utilize the relationships you build with product and industry experts as well as members of Sales, Marketing, IT and other functions to gather insights and develop actionable go-to-market plans

Develop industry insights:

You will conduct general market research activities by collecting and analyzing data to better describe our organization, the industries we serve, as well as our customers and business partners

You will build a solid understanding of the internal and external data sources available to fuel research projects and support/ refute key hypotheses

You will define and create meaningful business cases to support new products and other growth initiatives based on a fact-based, analytically-driven approach

Through your research, you will understand our business capabilities and requirements, the market’s demands and unmet needs, and any capability gaps that we may have

You will maintain awareness of current industries trends through industry publications, company press releases, and various forms of primary research – and use that information to formulate hypotheses about the future state of the industry

Draw insights from data analysis:

You will mine internal data for key customer trends and business opportunities

You will translate qualitative information (through surveys and one-on-one interviews) into fact-based results, leading to actionable recommendations

Present conclusions and recommendations to key decision-makers:

You will understand key communication objectives (internal and external) and an effective path to meeting them

You will create client- and executive-ready materials (e.g., agendas, memos, discussion guides, marketing collateral, and PowerPoint presentations) for the purpose of delivering (and reinforcing) key messages and making key decisions with stakeholders

You will help create complete discussion documents with clearly articulated messages and storylines supported by market research and data analysis.

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What are TransUnion Perks + Benefits

TransUnion Benefits Overview

At TransUnion, our associates are our greatest asset. However, we understand that work is only one part of our associates’ lives. We recognize the importance of providing a healthy balance between work and home because that’s really where being a force for good starts.

Culture
Volunteer in local community
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them. We also offer a matching gift program.
Partners with nonprofits
TransUnion partners with non-profits such as Child Rescue Coalition and Credit Abuse Resistance Education (CARE).
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
We offer virtual yoga and meditation, fitness classes and sponsored races.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
15% discount on TU stock twice a year
Performance bonus
Charitable contribution matching
We offer a matching gift program for associates who choose to make financial contributions to their selected causes. TransUnion will match up to $2,000/ yr for each associate.
Child Care & Parental Leave
Childcare benefits
Care@work provides backup childcare and eldercare for TU associates.
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Annual holiday party, company BBQ and take your child to work day
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Recreational clubs
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We offer associates globally 1:1 career coaching with our career advisor. Additionally, we have various mentorship opportunities across areas of the business as well as across levels.
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Start your day at TU by grabbing an Intelligentsia coffee or a tasty, hot breakfast from our onsite café. Head up to your workspace where you'll get down to business amidst the inspiring backdrop of beautiful downtown Chicago. Brainstorm onsite with team members in a variety of colorful huddle rooms or collaborate cross-functionally with our offices around the world via video conference, Skype or our intranet. Check things off your to-do list as you continually make progress on key business initiatives. Need a quick break? Challenge your colleagues to a game of ping-pong, pool, foosball, pop-a-shot or Mario Kart in one of our three onsite game rooms. Ready to hit the gym? We have one right downstairs complete with a personal trainer and a selection of free instructor-led fitness classes. Keep your energy up. Take a conference call at one of our walking or bicycle desks. Then attend the quarterly town hall to hear from the TU leadership team on progress in the current quarter and plans for the next. After a day of innovation, wind down in one of our massage chairs or join your colleagues at North Avenue for a game of league volleyball, sponsored by TU!

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