Director, Market Strategy - Mortgage
What We'll Bring
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation we’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.
Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.
Protecting the health and wellness of our associates and candidates considering a career at TransUnion is our highest priority. In supporting this vision, our recruitment and new hire experience for this role is fully virtual for the time being. Candidates interviewing will get to know our team over the phone and video, and this role will operate virtually upon hire until we return to the office. Even though we’re not physically together right now, our goal is to provide you a supportive candidate and new hire experience that will immerse you in our culture and set you up for success at TransUnion.
What You'll Bring
Experience in management consulting or related work experience. Experience in mortgage and/or financial services is not needed but nice to have.
Bachelor’s degree in finance, accounting, mathematics, engineering or one of the hard sciences
Master’s degree, preferably an M.B.A., from a top-tier university
Three or more years of experience in management consulting or experience working in or with sales teams
Experience working with and presenting to senior-level managers and executives
Strong quantitative and problem-solving skills
Strong verbal and written communication skills
Solid organizational skills and a high degree of comfort managing multiple projects
Strong interpersonal skills and an ability to work collaboratively with cross-functional teams
Proven track record for completing projects on time and as expected
Driven by intellectual curiosity and independent thinking
Passion and desire for continuous improvement
Ability to lead by doing with a positive “can do” attitude
We'd Love to See:
Experience in sales or working with sales to create and execute go to market plans
Experience is using sales tools and systems to track sales efforts, draw insights and provide intelligence and recommendations to senior management
Strong communication skills, written and verbal
Impact You'll Make
The Director of Market Strategy, Mortgage will be responsible for working cross-functionally, with sales, strategy, product marketing, help define and drive strategic growth initiatives to grow mortgage business revenue and provide strategic business intelligence to mortgage business senior leadership. This role will lead the development of TU’s mortgage story, go to market and training materials for our sales team, along with leading efforts to collect the Voice of Customer and will also be responsible for identifying and executing strategic partnerships with various stakeholders in the mortgage ecosystem.
Manage and lead key initiatives:
You will perform project management and coordination tasks, assigning and coordinating project activities for cross-functional teams, developing project plans and status reports and serving as the communications point for the project
You will drive and perform day-to-day operations of assigned projects to ensure that policies and procedures are followed; goals, scope and objectives are met; and services and projects are accomplished efficiently and effectively
You will prepare for and facilitate meetings and presentations, managing the pace and topics covered and summarizing and documenting meeting results. You will also provide next steps on outstanding issues and assigned tasks resulting from meetings or presentations
Become the trusted advisor to business partners and key stakeholders:
You will build trust with business partners (internal and external), customers, key decision-makers, and project sponsors by meeting individual commitments and collaborating with cross-functional teams
You will utilize the relationships you build with product and industry experts as well as members of Sales, Marketing, IT and other functions to gather insights and develop actionable go-to-market plans
Develop industry insights:
You will conduct general market research activities by collecting and analyzing data to better describe our organization, the industries we serve, as well as our customers and business partners
You will build a solid understanding of the internal and external data sources available to fuel research projects and support/ refute key hypotheses
You will define and create meaningful business cases to support new products and other growth initiatives based on a fact-based, analytically-driven approach
Through your research, you will understand our business capabilities and requirements, the market’s demands and unmet needs, and any capability gaps that we may have
You will maintain awareness of current industries trends through industry publications, company press releases, and various forms of primary research – and use that information to formulate hypotheses about the future state of the industry
Draw insights from data analysis:
You will mine internal data for key customer trends and business opportunities
You will translate qualitative information (through surveys and one-on-one interviews) into fact-based results, leading to actionable recommendations
Present conclusions and recommendations to key decision-makers:
You will understand key communication objectives (internal and external) and an effective path to meeting them
You will create client- and executive-ready materials (e.g., agendas, memos, discussion guides, marketing collateral, and PowerPoint presentations) for the purpose of delivering (and reinforcing) key messages and making key decisions with stakeholders
You will help create complete discussion documents with clearly articulated messages and storylines supported by market research and data analysis.
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