Director, Quality Systems

| Hybrid
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About Green Thumb Industries:

Green Thumb Industries (GTI), a national cannabis consumer packaged goods company and retailer, is dedicated to providing dignified access to cannabis while giving back to the communities in which they serve. GTI manufactures and distributes a portfolio of branded cannabis products including Rythm, Dogwalkers, The Feel Collection, incredibles and Beboe, among others. The company also owns and operates rapidly growing national retail cannabis stores called Rise™ and Essence. Headquartered in Chicago, Illinois, GTI has 13 manufacturing facilities, licenses for 95 retail locations and operations across 12 U.S. markets. Established in 2014, GTI employs approximately 1,400 people and serves thousands of patients and customers each year. GTI was named a Best Workplace 2018 by Crain’s Chicago Business. More information is available at GTIgrows.com.

The Director, Quality System and Compliance will build out and implement the 1GTI GXP Quality Management System and implement a global and flexible electronic Quality system for compliant processes. The successful candidate will provide leadership to establish and maintain quality levels that meet and exceed customer expectations. The scope of this leadership role includes systems and compliance, metrics, monitoring, complaints, and continuous improvement. This individual will lead other Quality Assurance professionals, and/or consultants/contractors.

Responsibilities

  • Define, establish and implement 1GTI GXP Quality Management System to ensure compliance with local, state and federal food safety and cannabis regulations and industry best practices
  • Oversee all internal SOPs and ensure that they are implemented and maintained for compliance with all Federal and State regulatory requirements
  • Ensure harmonization of 1GTI Quality system
  • Monitor site’s compliance to GTI corporate Quality System
  • Monitor site’s compliance activities to State regulations
  • Implement a global and flexible electronic Quality system for compliant processes
  • Responsible for all aspects of corporate Quality System including Documentation Control, Change Management, Training, Internal Audit, Complaints, and Management Review
  • Define and monitor Quality metrics to continuously improve Quality processes and support risk and mitigation-based approaches
  • Present the Quality metrics and processes’ performance for management review and product reviews, as needed
  • Collaborate with colleagues in all research, development and commercial areas to ensure streamlined, compliant and phase appropriate quality system for new products
  • Oversee complaint investigation, field alert reporting and recall requirements for the company; coordinate directly with regulatory bodies, contractors and vendors as needed to ensure compliant handling of products under investigation
  • Provide support to site Quality Manager in the management of employee quality training programs, including the annual GMP, Personnel Hygiene, and Food Safety training programs
  • Evaluate and implement continuous improvement processes that improve global Quality systems and operational efficiency
  • Keep abreast of emerging issues/news in food industry and regulatory agencies on food safety and quality requirements that impact manufacturing facilities and provide potential solutions to the leadership team
  • Manage the professional development of direct reports through deployment of a proactive talent management strategy, active coaching and mentoring

Qualification

  • Bachelor’s degree in business or science discipline, i.e. Quality, Chemistry, Engineering, Operations Management, Food Science or related field
  • 10+ years in medical device, pharmaceutical or food manufacturing, with responsibility for a broad spectrum of Quality System elements
  • 5+ years guiding and leading a quality organization
  • Thorough, practical, and functional knowledge of local, state, and federal regulations in food safety regulations including current regulations and directives and HACCP/SSOP/HARPC programs or GXP
  • Preferred Certification: HACCP, PCQI, ASQ CQM, PMP, Lean Six Sigma Greenbelt, ISO Lead Auditor
  • Successful track record of selecting, implementing, and optimizing an integrated electronic quality management system software including modules for Document Control, Change Management, Training, Quality Events, and other Quality System functions
  • Excellent Project & Change Management
  • Successful track record with State, Federal or ISO inspections and audits
  • Strong analytical abilities, technical writing ability and comprehensive understanding of quality toolbox (SPC, 8D root cause analysis, control and inspection standards, basic statistics, etc.)
  • Excellent leadership skills including an effective written and oral communicator, including experience preparing and making presentations to executive level management and interacting effectively with internal and external organizations, collaborators, and customers
  • Track record of delivering in a start-up, fast-paced, innovative, dynamic environment while remaining flexible, proactive, resourceful, and efficient
  • Open-minded self-starter with the ability to adapt, improvise and problem solve, as well manage multiple tasks and projects concurrently and concisely explain complex issues supported with data. Team player with strong interpersonal skills
  • Possesses a high level of critical thinking
  • Must understand and comply with the rules, regulations, policies, and procedures of GTI
  • Cross-functional team leadership skills, as well as coaching and mentoring skills
  • Demonstrated competence to work and communicate effectively with all levels in the organization
  • Understanding of the Medical Marijuana laws, rules and regulations is preferred and the passion to further their understanding and knowledge of the industry and the laws

Additional Requirements

  • A self-starter who brings the utmost level of integrity to the company
  • Facilitation skills with large, complex cross-functional teams
  • Experience working with both qualitative and quantitative data analysis
  • A passion and curiosity for data and data-driven decision making
  • Influence and negotiation
  • Willingness to travel up to approximately 20%
  • Must pass any and all required background checks
  • Must be and remain compliant with all legal or company regulations for working in the industry
  • Must possess valid driver’s license
  • Must be a minimum of 21 years of age
  • Must be approved by the D.O.A. to receive an Agent badge

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace.

We can't wait to meet you.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AccessDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • CanvaDesign
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • Google DocsManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • Monday.comManagement
    • WordpressCMS
    • HubSpotCRM
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • MailChimpEmail
    • SendGridEmail

Location

Green Thumb is located in River North, a short walk from the Chicago Brown Line, near the Ohio expressway entrance, and close to many major bus routes. Or Green Thumb may be a living room or home office! HQ remains open, giving our teammates options to choose what suits each individual & team best.

An Insider's view of Green Thumb

What projects are you most excited about?

I enjoy supporting initiatives that help people impacted by the War on Drugs, like our Good Green movement. I'm excited about what we’re doing to support expungement, cancer, employment, & education organizations nationwide. Giving back is core to Green Thumb’s DNA, and it’s truly a company value that runs through all of us.

Jai

Director, Social Impact

How has your career grown since starting at the company?

Since my first day at Green Thumb, the leadership team quickly empowered me to help drive the business. My scope has rapidly increased, & I now manage a large team that significantly influences the company’s strategy & operations. I’ve been able to sharpen my leadership skills while learning about the cannabis category, learning lessons every day!

Rich

Head of Merchandising

What is your vision for the company?

We believe in the positivity of cannabis and the viability of this industry in the U.S. Our mission is to promote well-being through the power of cannabis while giving back to the communities we serve. Americans are choosing cannabis and it’s an exciting dynamic to be part of a leading company in a brand-new industry, forging new ground.

Ben

Founder and CEO

What kinds of technical challenges do you and your team face?

We operate across multiple states nationwide, so the biggest technical challenge can be the lack of clarity on what can and cannot be done. Each state requires different technological, both hardware and software, needs. This requires complete flexibility and communication between all parties involved.

Jalen

IT Analyst

What are Green Thumb Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance + Wellness
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
GTI offers pre-tax commuter benefits for all employees to be used on transit and ride sharing apps!
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
GTI has a 420 Happy Hour which occurs on a monthly basis hosted by rotating team members who create a theme-based event.
Professional Development
Lunch and learns
Promote from within

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