ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. 

We’re disruptive.  We work hard but try not to take ourselves too seriously.  We are highly adaptable and constantly evolving.  We are passionate about our product, and we live for our customers.  We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

The Director of HR/Employee Experience Sales is responsible for leading the expansion of ServiceNow’s HR/Employee Experience focused product lines, customer adoption of our solutions, and driving value-based outcomes for our Enterprise customers in the Central Region. This will be achieved through building, leading, mentoring, and developing the team of Solution Sales Managers aligned to ServiceNow’s HR/Employee Experience product portfolio.

The ideal candidate must have deep experience in SaaS sales and have the drive and motivation to build a team in order to drive revenues and rapidly gain customers within new markets.  The role will report to the Director of Product Line Sales for EMEA.

What you get to do in this role:

• Lead a team of Solution Sales Managers to drive sales growth and value-based outcomes for our customers
• Build and drive sales strategy at a Regional level in conjunction with Field Sales and Pre-Sales Leadership, Professional Services, Marketing, Alliances & Channels and Sales Operations teams to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region
• Act as the central conduit between Solution Sales Leadership and Field Sales Leadership within your Region
• Actively engage in territory planning, relationship development and opportunity development, and driving revenue by assisting Sales Directors, Solution Sales, and Field Sales Teams in closing opportunities
• Recruit, coach and mentor team members to drive excellence
• Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team
• Manage and report accurate forecast and pipeline to the business
• Achievement of annual sales goals on a quarterly and annual basis is required
• Build effective working relationships with Solution Consulting, Product Development, Customer Success, Professional Services, Channels & Alliances, Marketing, and the ServiceNow executive team

In order to be successful in this role, we need someone who has:

• Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level
• 10+ years SaaS experience; preferably in the HR/Employee Experience space selling across multiple lines of business (i.e. HR, IT, Finance, etc.)
• Experience as a sales leader; prior executive experience preferred
• Prior experience in both direct sales and co-selling (team selling) capacities
• Strong success in recruiting, coaching and managing an exceptional sales team
• Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.
• Experienced in planning and organization
• Experienced in public speaking and comfortable presenting to large audiences
• Strong track record in social media to enhance the ServiceNow brand message
• Experienced in driving sales process and drive effective working relationships with Sales Operations
• Ability to build long term strategic and senior level relationships
• Ability to adapt and work effectively within a rapidly changing and growing environment
• Strong business and financial acumen

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.