ActiveCampaign’s category-defining Customer Experience Automation Platform helps over 90,000 businesses in 161 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to hundreds of pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for powerful orchestration, segmentation and personalization across social, email, messaging, chat, and text. Over 70% of ActiveCampaign’s customers use its 300+ integrations including Shopify, Square, Facebook, Eventbrite, and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in both Marketing Automation and CRM All-In-One on G2.com.

As the fastest-growing SaaS company in Chicago, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently and join us in our mission to grow our customer base from 90,000 today to millions.

Due to continued growth across the organization and scale of revenue and customer growth, ActiveCampaign is seeking an experienced EA to partner with our Technology and Product leadership.

This newly-created role will have the ability to have a large, noticeable impact across the T&P organization by allowing senior executives to increasingly focus on the most strategic matters and decisions. Primary functions will include: executive support, calendar management, project management, communications and event planning.

What your day could consist of:

• Complete a broad range of administrative tasks for Tech leadership, including managing extremely active meeting calendars
• Manage, coordinate, and arrange travel and related expenses
• Organize and plan team events, both internally and offsite
• Develop, implement and manage communications within the T&P such as project updates, newsletters, etc.
• Work closely with leadership to provide oversight on projects, ensuring key stakeholders are updated, and deadlines are met
• Identify opportunities to create new processes or activities that enable alignment, strong communication, and effective collaboration across multiple stakeholders
• Organize and facilitate meetings as necessary (e.g., creating agendas, taking notes and action items, drafting correspondence, and following up to see action items through to completion)
• Proactively schedule meetings on behalf of senior executives
• Project manage to ensure deliverables are received on a timely basis
• Complete industry or other research projects as requested
• Understand key business objectives to help prioritize activities appropriately

What is needed:

• 3+ years of relevant experience supporting multiple senior executives, preferably within a fast-growing, ever changing, technology company
• Exceptional professionalism, written and verbal communication and interpersonal skills
• Acute attention to accuracy and ability to prioritize while juggling multiple tasks and competing demands concurrently, all the while maintaining calm under pressure
• Technical aptitude with prior experience navigating through the Google Suite across Mac operating systems
• The ability to exercise both great judgement and discretion
• Highly resourceful and adaptable team-player, with the ability to also be extremely effective independently
• Proactive problem-solver. Thinks ahead, minimizes potential issues and identifies ways to improve
• Agile and strategic thinker with proven organizational and project management skills

ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. We'll share all the details later on but in summary: comprehensive health and wellness benefits including no premiums for employees on our HSA plan, open time off plan, generous 401(k) matching with no vesting, lunch and endless snacks/ beverages, reimbursed commuting, education budgets, ongoing learning and development, a proactive approach to diversity and inclusion, career pathing and lots of swag.