About Camelot Illinois

Camelot Illinois operates the Illinois Lottery, a modern enterprise that truly benefits the people of Illinois. We place consumers and social responsibility at our core, providing funding for schools, capital projects and special causes. We are a progressive organization that is reinforcing the lottery’s rightful position as a force for good alongside the State of Illinois.

About the Team:

The Retail Sales team will implement a comprehensive refresh of the in-store experience for both customers and consumers. 7,000+ retailers. They will receive transformational sales support reinforced by better products and better media advertising resulting in a transformation of sales performance and overall brand image.

Position Overview:

Within Camelot Illinois, the Field Training Manager will be responsible for creating and delivering change programs that encompass role profiles, technology, behavioral tools and learning materials.

Additionally, help to establish the Illinois Lottery brand to be a champion of the people of Illinois, through delivering - Fun Games, Create Winners, Support Causes. Powering possibilities across the Illinois Lottery product portfolio is a key driver to delivering for the people of Illinois.

Responsibilities:

• Building a benchmarking mechanism to identify the training needs of the entire sales team.
• Working with outside vendors and agencies to create sales call structures and supported learning.
• Creating an annual sales team engagement tracker.
• Working across all departments to ensure that the sales teams are equipped with the skills and tools to deliver objectives.
• Building sales onboarding programs to ensure new employees are up to speed in a timely manner.
• For retailers, develop on-boarding and ongoing training initiatives to continuously elevate the level of retail execution and consumer satisfaction.
• Working with the LSRs and retailers on specific training needs (e.g. new game or game change training), as well as ongoing performance improvement (e.g. successful visits, how to sell, etc.)

Requirements

Required:

• 5 plus years of relevant Training Management experience.
• Experience in CPG business, with understanding of field sales and key account management.
• Experience in retail sales teams, and broad understanding of key success factors necessary.
• Understanding and demonstrable experience of training and development programs.
• Understanding of telemarketing and experience of developing performance of teams in call centers.

Preferred:

• Bachelor's Degree in applicable discipline.
• Professional Training certifications such as a CPLP.

Strong cross functional skills, enabling implementation of objectives with aid of peers.

Benefits

Working For Camelot Illinois

We are a transformative lottery company with world-class people, technology, and operations that is committed to powering possibilities--for our employees, our partners, and our consumers. With grit and determination we believe in doing not just the easy thing but the right thing. The Camelot values of Do good, Be accountable, Stay connected, Keep improving, and Spark enthusiasm are embedded in the design of our organization and our plans for Illinois.

• Do Good: We care about our communities, our stakeholders, and each other. We act with integrity & honesty, as a positive force for Illinois.
• Be Accountable: We drive results. And we continually strive to get those results more efficiently and effectively.
• Stay Connected: Being open, honest, and collaborative is what makes us, us. This is embodied in our messaging and communications and in how we treat each other.
• Keep Improving: We’re hungry to be better. We innovate and evolve our business, our teams, and ourselves, always with an eye on professional and personal growth.
• Spark Enthusiasm: We incorporate energy and laughter into every aspect of our work to create positive and entertaining experiences.

Moreover, we pledge to have the highest standards of respect, diversity and inclusion at our company and support and encourage our partners to do the same.

Camelot Illinois is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.