Launch Manager at Motorola Solutions (Chicago, IL)
Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home.
We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.
Department OverviewLaunch Management is responsible for managing the lifecycle of our software and solution launches from portfolio approval through post-launch for the Software, Mobile Video and Cybersecurity business.
The Launch Manager is responsible for ensuring cross functional alignment, communication, tracking, and overall readiness for software offers and product launches with the goal of delivering solutions on plan. The Launch Manager is there to enable excellent customer experiences by leveraging repeatable processes and deliverables (This position is remote eligible anywhere in the US.)
The successful candidate will be an expert in process/project management with proven collaboration and project management skills to align all stakeholders for delivering successful launch outcomes with minimal direction. The Launch Manager is responsible for collaborating with Product Management and Engineering, Marketing, Sales Enablement, Finance, Order Management and Legal throughout the launch process, to ensure all stakeholders are thoroughly educated on the new launches and their expected involvement. Strong communication skills are needed to inform stakeholders of risks and contingency plans. The role is a vital part of the Portfolio Operations team, bridging the gap between concept and execution.
To excel in this role, you:
Can drive a cross functional group of business functions towards a common goal
Can multi-task across a number of simultaneous product launches
Are adept at driving consensus and finding creative options when posed with constraints
Thrive on ambiguity
Understand the technical and legal aspects of decisions being made and are able to clearly articulate these to stakeholders
Build, maintain, and communicate product launch plans and track the deliverables, milestones, risks, and dependencies from the cross functional launch team
Identify cross-functional stakeholders and their associated launch plan tasks/deliverables
Ensure all stakeholders understand their needs and commitments for each launch
Anticipate issues, proactively explore contingencies, and provide escalation management throughout new product launches
Advocate for all stakeholders throughout the launch cycle to ensure they have the support needed to succeed
Ensure a successful customer journey is given appropriate consideration by including early engagement of the appropriate internal stakeholders to provide the necessary input
Able to determine sufficiency of deliverables, both directly and indirectly
Collaborate and coordinate with leaders across organizations whose timelines must synchronize to ensure customers and company stakeholders are informed about product launches and launch readiness, in a predictable and reliable manner
Collaborate with other members of the Launch Management team to develop/enhance tools and processes to improve collaboration and reduce redundancy to ensure launch success
A minimum of 7 years of related experience in product/launch management with a Bachelor's degree; Masters degree is a plus
Excellent verbal and written communication.
Ability to understand and communicate the big picture while being able to be detail-orientated about execution
Self-motivated, results-driven with a strong sense of urgency.
Excellent project management skills
Able to navigate a highly-matrixed organization and gain trust with leaders across multiple layers
7+ years of related experience
Bachelor's degree or equivalent work experience
Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Any employee who is not vaccinated must wear a mask at all times when at a Motorola Solutions site or otherwise meeting with other Motorola Solutions employees or customers. Employees who have submitted proof of vaccination must follow site-specific or local mask requirements. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees.
Referral Payment PlanYes
Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.