LMS Administrator I

| Chicago
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Description

Are you looking to get to the next level in your career journey?
Would you like to work with the world’s best problem-solvers, pioneers, and out-of-the-box thinkers?
Does the prospect of being in a key role towards quality delivery excite you?
If this sounds like you, then there is an opportunity you should know about…

 

We are looking to add a new LMS Administrator I to our team to ensure our business is able to use high quality data to make critical business decisions.

 

Everspring is a fast-growing company with an ever-increasing reliance on quality data. The small, but growing, data team is focused on improving the quality and availability of our data which is critical for not only our day-to-day operations. This team will play a fundamental role in ensuring our data tools and processes are scalable and will help the company grow quickly and efficiently.

The LMS Administrator will focus on maintaining existing processes as well as providing recommendations for improvements. As enhancements are implemented the role responsibilities will expand to include owning new processes/tools.

 

This position reports to the Lead LMS Administrator and is located in Chicago, IL.

 

Responsibilities

  • Oversee the management of multiple Learning Management Systems (LMS)
    • Executing LMS administration tasks in a consistent and timely manner with a substantial focus on accuracy and consistency
    • Provision new users and course spaces
    • Review and test scheduled updates to the LMS
    • Own and enforce user permission schemes
    • Research, install, and maintain vendor tools (LTIs)
    • Set up and configure new LMS spaces as needed
  • Complete daily and semi-regular data updates
    • Routinely review with large data sets to identify and process updates
    • Review and consolidate client source data from multiple systems
    • Process course enrollment data for students and faculty in the LMS
    • Work with internal teams to coordinate and maintain client event calendars
    • Perform scheduled calendar tasks related to university term structures
  • Support internal teams and end users with technical questions or issues in the LMS
    • Monitor support ticket systems for internal and external users
    • Analyze support case data to identify and prioritize root problems
    • Work directly with some users to resolve technical issues
    • Maintain working relationships with multiple clients and vendors
    • Write and maintain articles for a technical support knowledge base

Requirements

  • Exceptional organizational skills and a strong attention to detail
  • Strong oral and written communication skills
  • Experience with third-party Learning Management Systems; Canvas preferred
  • Excellent skills in data entry
  • Comfortable working with large amounts of data
  • Prior experience using spreadsheets (i.e. Smartsheets, Gsheets, Excel) 
  • Background in or familiarity with QA testing/practices

Preferred Qualifications

  • Associate’s or Bachelor’s Degree, or equivalent work experience in LMS
  • 4+ years of experience with LMS Administration
  • Ability to troubleshoot common issues with PCs, Macs, and multiple browsers
  • Experience with scripting/coding is a plus

About Everspring

 

Everspring, Inc. is an ed-tech trailblazer. We create customized, integrated digital solutions that enable top universities to design and deliver their programs online, with excellence. Our exceptional technology platform and complementary services empower universities to focus on teaching engaging content that transforms lives. 

We offer a range of full-service turnkey solutions and fee-for-service offerings, as well as a set of innovative standalone products. We deliver industry-leading outcomes in academics and instructional design; market research and program design; marketing and lead generation; recruitment and enrollment services; student support and retention services; and technology infrastructure and analytics. Our proprietary methodologies yield uniquely tailored solutions that drive tangible value for our university partners, their faculty, and their students. 

 

Based in Chicago, Everspring serves a growing number of colleges and universities. We were named one of Chicago’s Best Places to Work in 2020 by BuiltIn.

 

Covid-19 Note:   

In the spirit of caring for one another and our community, please note that upon accepting an offer of employment from Everspring, you will be required to share proof of a Covid-19 vaccination.

 

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Ember.jsFrameworks
    • SpringFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • XDDesign
    • InDesignDesign
    • PremiereDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • SalesforceCRM
    • MarketoEmail
    • MarketoLead Gen

Location

Experts at staying connected, our offices are in the Loop, steps from the river, public transit and the best food in the West Loop and River North.

An Insider's view of Everspring

What’s the vibe like in the office?

The vibe in the office is casual and collaborative. There is a lot of teamwork cross-functionally. You're exposed to a wide range of operations that don't only focus on your specific role, but the business as a whole. There are many opportunities to learn from your colleagues in marketing, learning design, and technology!

Aggie

Client Engagement Manager

What does your typical day look like?

What excites me about working in Admissions is that you never know what you're getting yourself into each day. I live for the challenging questions thrown at me and overcoming their obstacles or objections. At the end of the day, I'm honored to be a part of their journey...my goal is to leave them with an impression they'll never forget.

Jeffrey

Team Lead - Admissions Advisor

How has your career grown since starting at the company?

I have been given the opportunity to go from managing a few projects on a handful of technologies to managing the product strategy for over three dozen products with multiple projects running concurrently. Everspring has given me the opportunity to gain my stride by providing me the freedom to exercise my creativity and technology domain knowledge.

Abuzar

Director of Product Development

How do you collaborate with other teams in the company?

Growing up, my father always used to sit me down and talk to me about life. My biggest takeaway from those talks is that I should always surround myself with good people.
Good people are the most important asset an organization can have, and Everspring definitely has this asset. Our culture promotes creativity, collaboration and personal growth.

Michael

Admissions Advisor II

What are Everspring Perks + Benefits

Everspring Benefits Overview

We understand that our employees are our success. We are dynamic, curious, passionate and collaborative problem solvers who push the boundaries of innovation on a daily basis. Our growth is a direct result of their investment in us. That’s why we offer a competitive and comprehensive benefits package that includes health coverage, a 401K plan, company-paid life insurance, work-life balance benefits and much more. We also know that our employees understand the spirit of Everspring better than anyone. We offer a generous referral bonus when employees help us identify the mix of talent, drive and personality that results in a successful hire.

Because our employees invest their talents and efforts in us, we strive to invest in them and their needs. We understand that time off is important, so we provide both paid company holidays and a generous PTO accrual policy, allowing our employees to take time off and recharge based on their unique, individual needs.
Wellness is an important part of our company culture, so we cover the majority of the cost for our in-building gym, allowing our employees easy access to fitness, wellness and peace of mind. We also participate in the annual Chase Corporate Challenge, allowing our employee community an opportunity to take part in collective fitness, fun and celebration.

In our downtown location on the Chicago River, our offices occupy the 22nd floor, offering our employees an expansive view of our beautiful city and a daily display of the beating heart of the Loop. And in our spacious, luxurious 30th floor coffee lounge, employees can take a midday beverage break, lead collaborative sessions at communal work tables or just get some heads down time on the regular.

Because we work hard, we play hard as well. Everspring offers a wealth of unique socialization outlets for its employees, ensuring that our dynamic, innovative culture is upheld through connection and camaraderie. Explore a few of the ways we stay connected:

- Culture committee dedicated to cross-company collaboration, education and community engagement
- Regular social events including game nights, happy hours, team and company outings, corporate races,
summer and holiday parties, and potlucks
- Endless coffee, soft drinks and sparkling water to suit anyone’s taste bud needs
- Casual and open office environment

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Hiring Practices that Promote Diversity
Everspring is an equal opportunity employer that is committed to and celebrates diversity and inclusion in the workplace.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
The confidential Employee Assistance Program can help you with things like stress, anxiety, depression, chemical dependency, relationship or legal issues. This is a free service to employees.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Starting in the 1st quarter of 2021, Everspring will provide employees with a 401(k) employer match. As a company, we'll be matching dollar-per-dollar up to 4% of an employee’s deferral into the 401
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Our remote work program includes work from home one day per week after 6 months of employment.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
We offer between 15 and 30 days of paid time off per year based on years of service.
Paid Volunteer Time
Sabbatical
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Everspring offers a variety of coffee, tea, soda and those delightful flavored seltzer waters.
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
More Jobs at Everspring19 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Marketing
Operations
Project Mgmt
Content
HR + Recruiting
new
Chicago
Marketing
new
Chicago
Marketing
new
Chicago
Marketing
new
Chicago
Developer
new
Chicago
Operations
new
Chicago
HR + Recruiting
new
Chicago
Data + Analytics
new
Chicago
Operations
new
Chicago
Project Mgmt
new
Chicago
Marketing
new
Chicago
Design + UX
new
Chicago
HR + Recruiting
new
Chicago
Developer
new
Remote
Finance
new
Chicago
Developer
new
Chicago
Content
new
Chicago
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Everspring's full profileSee more Everspring jobs