Office Administrator

| Chicago

Who We Are:

We are on a mission to modernize the logistics industry. We partner with our clients who are leading the industry beyond disruption. We bring transformational business strategies and digital products to our clients that make the world more efficient, connected and viable.  We are inspired by people who are passionate, curious and want to innovate.  

Candidates with serious interest in the consulting and freight industries are strongly encouraged to apply.

What You’ll Do:

As our Office Administrator, you are energetic, organized, and enjoy helping others. You are the first and last point of contact with our team members and guests each day, ensuring they are welcomed and assisted as necessary. 

Key: Consistency, Personality, Going Above and Beyond 

Your Responsibilities:

  • Experience

  • Manage our in-office experience including greeting guests, ordering supplies, managing deliveries, and ensuring our welcome area is neat and clean

  • Liaise with building management to ensure all guests and employees have appropriate access to our office suite and amenities

Physical Space

  • Coordinate and manage the maintenance of our kitchen equipment, meeting spaces, and workstations as needed

  • Ensure our communal spaces are guest ready at the start and end of each day

  • Manage company inventory including all hardware, kitchen items, and office supplies


  • Order, issue, and recover appropriate hardware and software for employee on-boarding, promotion, and termination as necessary

  • Research, coordinate, and schedule office and equipment vendors including building contractors/inspections, maintenance, installation, and deliveries.

  • Support large office events, lead small office events



  • Demonstrated experience in a facilities management or customer service role

  • Strong and clear communication skills both written and verbal, and an ability to converse easily with anyone and everyone

  • Commitment to paving the path to resolution for key work projects

  • Proven ability to multitask and work well under pressure

  • Computer skills: strong familiarity with Google software (GCal, GDocs), Apple hardware, and various other web applications strongly preferred

Daily Tasks:

  • Ensure conference rooms are neat, well stocked (markers, erasers, Jabra, adapters, notepads, pens), and visitor ready

  • Ensure kitchen is neat, well stocked, and team member ready 

  • Manage meeting space calendar to ensure space is freed when available and used in line with our company needs

  • Update guest welcome sign and company highlights

  • Projects as assigned

Weekly Tasks:

  • Supply closet inventory

  • Tech closet inventory

  • White board maintenance

  • Review operating expenses and update notes in Expensify

  • Projects as assigned

Monthly Tasks:

  • Audio visual setup and breakdown for in-office events

  • Ensure open workspaces are clean and “open” for use

  • Maintain activity calendar for team member outings, all-office events, etc.

  • Projects as assigned

Why Work Here:


Our values are Transparency, Persistence, Curiosity, Accountability, and Humility. We work in an open environment where feedback is welcome and encouraged and we are continuously seeking out how we can be better as individuals, as a team, and as a company. As a growing company, we encourage people that want to have a visible impact in how we build, operate and perform to apply and join us!

PTO: You will accrue 15 days each year in paid personal time off (prorated based on your start date). This includes vacation and sick time.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • ScalaLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • CaffeFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • Neo4jDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM


We love our location at Lasalle and Wacker. We're right at the river bordering downtown and River North. There are great options for every palate!

An Insider's view of CarrierDirect

What is your vision for the company?

What we're doing at CarrierDirect is bigger than one person's vision. We spend a lot of time as a leadership team and an entire company reaffirming our why and figuring out how to best transform our industry. We want to be part of that tide that raises all boats... and step by step we're doing it.



What are CarrierDirect Perks + Benefits

CarrierDirect Benefits Overview

CarrierDirect makes it easy to have a highly productive work-life balance. We offer comprehensive health and wellness benefits and all team members are eligible for coverage starting on their first day with us. Additionally, we have monthly outings, cold brew coffee on tap, and a very impressive selection of your favorite snacks from elementary school.

Friends outside of work
Eat lunch together
Intracompany committees
CarrierDirect has tribes that allow team members to dedicate time to a spectrum of passions like UX, innovation, emerging tech, and culture.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Wellness Programs
Onsite Gym
Team workouts
We have a great gym in our building.
Retirement & Stock Options Benefits
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
CarrierDirect offers 8 weeks of fully paid parental leave to new mothers and fathers.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Happy hours are hosted Once per month.
Relocation Assistance
CarrierDirect is happy to work with job seekers to make their move to Chicago easier
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
CarrierDirect offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and learns
CarrierDirect hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Time allotted for learning
CarrierDirect lets team member spend 10% of the work week in Tribes that are managed and maintained by employees, based on various topics like UX, innovation, and culture.
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