Operational Risk and Control Manager at TransUnion
What We'll BringAt TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation we’re – consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.
Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.
What You'll BringBachelor degree or equivalent experience
Knowledge of enterprise/operational risk management and control concepts
At least 3 - 5 years of experience in management of a team, preferably compliance and/or risk related
Excellent written and verbal communication skills
Excellent interpersonal skills with the ability to bridge business and technical environments, and ability to build professional relationships
Ability to articulate a business issues without resorting to technical language
Organization and time management, specifically working to deadlines with multiple deliverables
Ability to adapt approach in response to changing priorities or new information
Ability to read, analyze and interpret reports and data
Excellent attention to detail and a high level of accuracy in all areas of work
Strong analytical and problem-solving capabilities with the ability to present findings effectively
Previous experience (general and managerial)
Governance and quality management within a regulated business
Three years relevant experience of Risk Management
Process improvement through effective risk and control monitoring
Maintaining regulatory compliance in a complex environment
People management experience
What we’d love to see:
2-4 years’ experience working in a financial services or regulated operations environment.
Governance, risk and/or compliance certification (e.g. CCEP, ARM)
Impact You'll MakeImplement and maintain the 1st line Operational Risk and Control Assurance (ORCA) Program (operating in the context of the 2nd line Enterprise Risk Management Framework).
Manage day to day operations of the Control Assurance Team (i.e. people management of Control Testing and Monitoring Analysts).
Undertake specialized risk assessments with business SMEs, which involves identifying, analyzing, describing and estimating the risks affecting the business.
Manage and lead risk deep dives to drill down and identify process and control weaknesses and make recommendations for control improvements that will materially improve the TransUnion risk and control framework.
Undertake specialized deep dives/thematic reviews to identify non-adherence to Policy and Standards and pro-actively identify root cause and create action plans to address.
Act as a Risk Management subject matter expert providing support, education and training to staff and business units to build risk awareness within the organization.
Ensure the development of tools, templates and training to assist the Operations Business Units
Escalate risk issues to the relevant stakeholders and governance forums as appropriate.
Act as delegate for VP of Compliance Assurance in the relevant forums, when needed.
Develop, manage and execute ORCA governance activities; including conducting Operational Risk Committee meetings and recording agreed actions and decisions.
Provide leadership and guidance to your subordinates to ensure all department goals are met or exceeded.
Collaborate with direct manager, process owners, business stakeholders and other assurance functions to refine the Operational Risk and Control Assurance program, support risk strategic planning efforts, and execute tactical activities.
Work with internal and external stakeholders to understand needs and ensure alignment to key initiatives.
Maintain and prioritize team workload to ensure focus on risk mitigation, process efficiency and compliance.
Be available and ready to make quick, well informed decisions, keeping business objectives and priorities at the forefront.
Provide coaching and development to direct reports and ensure next level down growth is occurring.