Operational Risk and Control Manager at TransUnion

| Chicago
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What We'll Bring

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation we’re – consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring

Bachelor degree or equivalent experience

Knowledge of enterprise/operational risk management and control concepts

At least 3 - 5 years of experience in management of a team, preferably compliance and/or risk related

Excellent written and verbal communication skills

Excellent interpersonal skills with the ability to bridge business and technical environments, and ability to build professional relationships

Ability to articulate a business issues without resorting to technical language

Organization and time management, specifically working to deadlines with multiple deliverables

Ability to adapt approach in response to changing priorities or new information

Ability to read, analyze and interpret reports and data

Excellent attention to detail and a high level of accuracy in all areas of work

Strong analytical and problem-solving capabilities with the ability to present findings effectively

Previous experience (general and managerial)

Governance and quality management within a regulated business

Three years relevant experience of Risk Management

Process improvement through effective risk and control monitoring

Maintaining regulatory compliance in a complex environment

People management experience

What we’d love to see:

2-4 years’ experience working in a financial services or regulated operations environment.

Governance, risk and/or compliance certification (e.g. CCEP, ARM)

Impact You'll Make

Implement and maintain the 1st line Operational Risk and Control Assurance (ORCA) Program (operating in the context of the 2nd line Enterprise Risk Management Framework).

Manage day to day operations of the Control Assurance Team (i.e. people management of Control Testing and Monitoring Analysts).

Undertake specialized risk assessments with business SMEs, which involves identifying, analyzing, describing and estimating the risks affecting the business.

Manage and lead risk deep dives to drill down and identify process and control weaknesses and make recommendations for control improvements that will materially improve the TransUnion risk and control framework.

Undertake specialized deep dives/thematic reviews to identify non-adherence to Policy and Standards and pro-actively identify root cause and create action plans to address.

Act as a Risk Management subject matter expert providing support, education and training to staff and business units to build risk awareness within the organization.

Ensure the development of tools, templates and training to assist the Operations Business Units

Escalate risk issues to the relevant stakeholders and governance forums as appropriate.

Act as delegate for VP of Compliance Assurance in the relevant forums, when needed.

Develop, manage and execute ORCA governance activities; including conducting Operational Risk Committee meetings and recording agreed actions and decisions.

Provide leadership and guidance to your subordinates to ensure all department goals are met or exceeded.

Collaborate with direct manager, process owners, business stakeholders and other assurance functions to refine the Operational Risk and Control Assurance program, support risk strategic planning efforts, and execute tactical activities.

Work with internal and external stakeholders to understand needs and ensure alignment to key initiatives.

Maintain and prioritize team workload to ensure focus on risk mitigation, process efficiency and compliance.

Be available and ready to make quick, well informed decisions, keeping business objectives and priorities at the forefront.

Provide coaching and development to direct reports and ensure next level down growth is occurring.

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Technology we use

  • Engineering
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Location

555 W Adams St, Chicago, IL 60661

What are TransUnion Perks + Benefits

TransUnion Benefits Overview

At TransUnion, our associates are our greatest asset. However, we understand that work is only one part of our associates’ lives. We recognize the importance of providing a healthy balance between work and home because that’s really where being a force for good starts.

Culture
Volunteer in local community
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them. We also offer a matching gift program.
Partners with Nonprofits
TransUnion partners with non-profits such as Child Rescue Coalition and Credit Abuse Resistance Education (CARE).
Friends outside of work
Eat lunch together
Intracompany committees
TransUnion has a Community and Associate Services Team (CAST), which is responsible for planning events, such as our annual holiday party, take your child to work day, company BBQ, and more!
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
We offer virtual yoga and meditation, fitness classes and sponsored races.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
15% discount on TU stock twice a year
Performance Bonus
Match charitable contributions
We offer a matching gift program for associates who choose to make financial contributions to their selected causes. TransUnion will match up to $2,000/ yr for each associate.
Child Care & Parental Leave Benefits
Child Care Benefits
[email protected] provides backup childcare and eldercare for TU associates.
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Annual holiday party, company BBQ and take your child to work day
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
We offer associates globally 1:1 career coaching with our career advisor. Additionally, we have various mentorship opportunities across areas of the business as well as across levels.
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Start your day at TU by grabbing an Intelligentsia coffee or a tasty, hot breakfast from our onsite café. Head up to your workspace where you'll get down to business amidst the inspiring backdrop of beautiful downtown Chicago. Brainstorm onsite with team members in a variety of colorful huddle rooms or collaborate cross-functionally with our offices around the world via video conference, Skype or our intranet. Check things off your to-do list as you continually make progress on key business initiatives. Need a quick break? Challenge your colleagues to a game of ping-pong, pool, foosball, pop-a-shot or Mario Kart in one of our three onsite game rooms. Ready to hit the gym? We have one right downstairs complete with a personal trainer and a selection of free instructor-led fitness classes. Keep your energy up. Take a conference call at one of our walking or bicycle desks. Then attend the quarterly town hall to hear from the TU leadership team on progress in the current quarter and plans for the next. After a day of innovation, wind down in one of our massage chairs or join your colleagues at North Avenue for a game of league volleyball, sponsored by TU!

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