Our Value Proposition:

Clearcover is a venture-backed technology start-up disrupting the trillion dollar legacy insurance market. We’ve focused on building products that create confident, happy customers - and we’re flourishing. We believe in putting our people first, paying them well and working together to solve tough problems. If you’d like a high-growth opportunity with an award-winning company, let’s chat.

In this role:

Are you known for your unwavering patience and keeping a level head during any situation? We’re looking for an organized, friendly, problem-solver who will guide our customers through the most important time in the Clearcover customer journey: filing an insurance claim. You’ll be helping our customers recover from the unexpected, confirming coverage, joyfully monitoring incoming and outgoing interactions, and identifying customer needs. A successful PIP Claims Representative is exceptional at reading between the lines, building great relationships with perfect strangers, and is obsessive about following through. You should be someone who is passionate about delivering an unparalleled customer experience using your previous experience working with customers. Sound like a good fit? Keep reading. 

What will you do? 

• Review assigned claims, contact the insured and other affected parties, set expectations for the remained of the claim, and initiate documentation in the claim handling system.
• Complete coverage analysis including a review of policy coverages and provisions, and the applicability to the reported loss. 
• Ensure all possible policyholder benefits are identified, create additional sub-claims if needed or refer complex claims to management or the appropriate claim handler. 
• Complete an investigation of the facts regarding the claim to further and in more detail determine if the claim should be paid, the applicable limits or exclusions and possible recover potential. 
• Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim. 
• Evaluate the financial value of loss.
• Approve payments for the appropriate parties accordingly. 
• Refer claims to other company units when necessary (e.g., Underwriting, Recovery Units or Claims Special Investigation Unit).
• Thoroughly document and/or code the claim file and complete all claim closure and related activities in the assigned claims management system. 
• Utilize strong negotiating skills. 

What do you have?

• Litigation experience preferred. 

But wait, there’s more:

As a people-first company, your health and well-being is a priority at Clearcover. While we do offer medical (and cover the vast majority of the premium), dental, vision (and cover 100% of those premiums) and 401K (we contribute 3% even if you contribute nothing), we’ve curated a stack of perks and benefits that stretch beyond the expected. With over half of our employees remote to the Chicago HQ office, we paved the way for flexible work locations and continue to offer this flexibility. Our people also have access to unlimited vacation, monthly mental health workshops, discounted gym memberships, equity in the company and an annual bonus program. Plus, if Clearcover is available in your state, you could have access to an employee discount on auto-insurance! Excited to learn more? Complete the application below!

Did you know that women and minorities are less likely to apply to a position if they don’t match 100% of the job qualifications? Don’t let that be the reason you miss out on this opportunity! We encourage you to apply anyway. Don’t count yourself out!