Retail Operations Specialist
About Green Thumb Industries:
Green Thumb Industries Inc. (“Green Thumb”), a national cannabis consumer packaged goods company and retailer, promotes well-being through the power of cannabis while giving back to the communities in which they serve. Green Thumb manufactures and distributes a portfolio of branded cannabis products including Beboe, Dogwalkers, Dr. Solomon’s, incredibles, Rythm and The Feel Collection. The company also owns and operates rapidly growing national retail cannabis stores called Rise™ and Essence. Headquartered in Chicago, Illinois, Green Thumb has 13 manufacturing facilities, licenses for 96 retail locations and operations across 12 U.S. markets. Established in 2014, Green Thumb employs over 1,700 people and serves thousands of patients and customers each year. The company was named a Best Workplace 2018 by Crain’s Chicago Business and MG Retailer magazine in 2018 and 2019. More information is available at GTIgrows.com.
As the Retail Operations Project Specialist, you will coordinate with the Retail Communications Manager projects between the field and corporate teams the broader. You The overall goal of this position is to ensure efficient and smooth day-to-day operations for the Retail team and stores. A crucial part of this role is to be the hub of knowledge with regard to where projects are in their lifecycle and to engage the right people at the right time to advance progress.
The Retail Operations Project Specialist will report to the Retail Communications Manager, while closely working with Retail Operations, Marketing, and Store Development teams to accomplish goals and duties.
Responsibilities
- Establish timelines with key milestones; include necessary stakeholders; manage the moving parts.
- Identify and manage key compliance milestones and compliance diligence.
- Maintain a master project calendar with priorities, key stakeholders, and deliverables expectations.
- Maintain and update core project tracking documents: Operational sheets, checklists, and training's.
- Maintain, update, and organize content and weekly reporting for the Retail Learning Management System (LMS platform).
- Prepare and maintain clear and accurate communication and project documentation, project plan, status reports, internal meeting notes, change requests, resource requests, and critical next steps.
- Track and report on project milestones as needed.
- Manage coordination of new store supplies and coordination for supply management vendor
- Make recommendations to improve the productivity, quality, and efficient delivery of products and services.
- Make recommendations to solve problems.
- Evaluate processes to determine the effectiveness of current operational activities to determine problem areas and develop solutions.
- Act as liaison between field and home office management
- Act as liaison between store operations, marketing, and store development
- Manage, supervise, and implement corporate projects as assigned
- Responsible for updating business critical information seasonally/quarterly to all stores.
- Ensure store critical information is available in a timely and efficient manner.
- Follow up and solicit feedback from the field on current tools, policies, and procedures.
- Provide feedback to enhance store operations and tools provided by corporate.
- Revise and edit new and current practices.
- Provide support to field to ensure ongoing improvement and enhancements to store systems are made.
Qualifications
- 4-year degree in operations/marketing or related field preferred
- 3 – 4 years in a related project management / operations role
- Must be a proactive thinker who is resourceful, adaptive, and able to execute
- Must have strong work ethic and attention to detail; in fact, include “RISE with us” in your cover letter.
- Exceptional skills with Excel, Word, Sharepoint and Project Management tools (eg Monday)
- Clear and concise written/verbal communication skills
- Cool under pressure
- Must understand and comply with the rules, regulations, policies, and procedures of GTI
- Must have a solid understanding of the Medical Cannabis laws and regulations, rules and regulations set forth by the state and the D.O.A.; a pursuit to further their understanding and knowledge of the industry and the laws is appreciated and commendable
Additional Requirements
- Must pass any and all required background checks
- Must be and remain compliant with all legal or company regulations for working in the industry
- Must possess valid driver’s license
- Must be a minimum of 21 years of age
- Must be approved by the D.O.A. to receive an Agent badge
At Green Thumb, we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. Green Thumb is proud to be an equal opportunity workplace.
We can't wait to meet you.