Senior Consultant, Productivity at West Monroe (Chicago, IL)

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Ready to thrive in the next step on your career journey?

West Monroe isn’t a start-up consulting firm, but we act like one.

From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better.

Think you’re up to the challenge?

West Monroe Partners is currently seeking a senior consultant to join our growing Operations Excellence Practice! This senior consultant will be primarily focused on distribution operations and will oversee and lead engagements for clients across a broad spectrum of industries including Food and Beverage, Consumer & Industrial Products, Retail, Healthcare & Life Sciences, Energy & Utilities, and others. This role can be based in either Chicago, Pittsburgh or Columbus. 

Our senior consultants are responsible for leading teams of consultants on engagements to help clients optimize operations through  process improvement, creation of standardized operating procedures, developing performance expectations & KPIs for management and front line associates, modeling resource requirements, train/coach front line management and the implementation of Lean concepts. 

Senior consultants contribute to client satisfaction by providing clients with timely and responsive services and work products.

What will you be doing?

  • Project Management – executing on time, within budget & scope, and to customer’s satisfaction
  • Helping to define business needs and requirements and then translating into concrete project plans and detailed client proposals
  • Mentoring and leading teams of consultants to be able to keep projects on time as well as performing the technical QA of work done by the team. 
  • Communicating and reporting project status to client executives including budget, risks, issues, etc.
  • Quickly respond to client requests to remediate issues while also being able to drive projects to completion
  • Assisting in business development through creation of work-plans, pricing estimates, and risk assessments
  • Opportunity Assessment – identifying and quantifying value-added process improvement opportunities
  • Project Planning – determining scope, tasks, timelines, resources and identifying issues & risks
  • Process Development – developing and improving business processes using Lean, Six Sigma and Industrial Engineering methodologies
  • Technology Evaluation – assessing process impacts resulting from technological changes to business systems; identifying and evaluating technologies to enable and automate processes
  • Project Documentation – authoring or quality control of project documents; business cases, project setup, updates, final reports
  • Communication Management – understanding of change management methods to ensure successful implementation of process changes; maintaining strong two-way communications and relationships between WMP and its clients

What do we need you to bring with you? 

  • Bachelor’s degree in Industrial Engineering, related engineering or business discipline
  • 3 -5 years of experience in distribution, engineering and/or process improvement
  • Leadership skills to manage and drive successful completion of engagements
  • Experience with work measurement, time studies, engineered labor standards, cost-benefit analysis and process re-engineering
  • Experience working in unionized environments is an asset
  • Proficient skills and experience implementation of Lean, workflow analysis, process improvements and implementations, engineered standards development, and productivity improvements initiatives
  • Project management and experience leading complex projects and project teams, change management initiatives.
  • Experience working in a collaborative team environment on large initiatives
  • Strong analytical, problem solving, and quality experience
  • Strong communication skills to be able to work with clients and present to executives
  • Strong background in Excel, Access and project management tools 
  • Excellent interpersonal, written and oral communications skills as well as customer relations experience
  • Strong decision making skills
  • Ability to report budget and finances
  • Must be able to travel 60%+ 

 Think you’ve got what it takes?  Join our team and make us better.

Ready to get started? Join our team and make an impact.

At West Monroe, our people are our business.

We pride ourselves on bringing a different mindset to consulting—and that takes a different approach: highly collaborative, flexible, and tenacious.

Our people-first culture is core to our identity. It’s something we care about, and something we strive to enrich and preserve. No hierarchies. No siloes. No egos. Just smart ideas, unique perspectives, and the drive to make an impact for our clients.

We also know that the best outcomes for both our people and our clients result from including diverse perspectives at the table. That’s why inclusion & diversity is one of our core values.

Every day our clients rely on us to help them tackle their greatest challenges, by strategically deploying technology through a business-focused and industry-specific lens. We bring together both the right knowledge and the right approach, so that they can capitalize on opportunities and deliver real results. That takes the right team. And that’s where you come in.

West Monroe Partners is an Equal Employment Opportunity Employer 
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about inclusion and diversity at West Monroe, visit

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here. 

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases


Chicago is our headquarters, our largest office, and where it all started. Located in the Loop, you’ll find representation across all practices and industries. As our first office, Chicago remains one of the firm’s main hubs for technology and innovation, relying on top talent from the area.

An Insider's view of West Monroe

How do you collaborate with other teams in the company?

West Monroe's collaborative culture allows you to grow professionally by working across practices, industries and offices - all while creating value for the client.


Director, Mergers & Acquisitions

What makes someone successful on your team?

If you refuse to shy away from a challenge and enjoy working with an intelligent group of people that genuinely care about those around them, your success will be imminent at West Monroe.


Senior Manager, Technology

What are West Monroe Perks + Benefits

West Monroe Benefits Overview

Choosing where to build your career is an important decision. Should you choose to build it with West Monroe, we take that commitment seriously.

We believe that when people get the support they need to thrive, they care more, do more, and achieve more. In fact, that’s our whole business strategy. So we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow, and well into the future. We invest in you through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Our Chiefs Program allows any employee to create a CXO (Chief “Something” Officer) role that is outside of their daily client service role such as Chief Outdoor Officer or Chief Snack Officer.
Open door policy
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
West Monroe has six ERGs: Black Employee Network, Interfaith, Pan-Asian Network, SOMOS, WMPride, and Women's Leadership Network.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

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