Senior Operations Manager at Morningstar
The Senior Manager, Trade Operations manages the trade operations team within Morningstar Investment Management (MIM)’s broader investment operations group. The manager is responsible for delivering the highest quality investment and operations support, ensuring efficient and robust investment portfolio trade implementation for the Morningstar Managed Portfolios (MMP) program and mutual fund operations. The manager plays a pivotal role in the evolution of the trade team and its processes, with a focus on optimizing trade workflows, managing operational risks and effectively leveraging vendors, technology and global operations resources. The ideal candidate is comfortable leading strategic operational developments while at the same time being rolling up their sleeves when needed. The role is based in Chicago in the heart of the Loop and reports to our Head of Investment Operations, Americas.
+ Oversee the full account trading life cycle of trading activity including but not limited to trade generation, routing, execution and reconciliation on a daily basis for TAMP accounts.
+ Support the trading operations associated with running our portfolios through a variety of third-party distribution platforms.
+ Evaluate current processes with a focus toward continuous process improvement and industry best practices.
+ Work closely with the investment management team, focused on providing best in class trading capabilities and solutions for funds.
+ Lead trade operations support for key product initiatives focused on bringing sophisticated investment options to market.
+Maintain productive relationships with key stakeholders including custodians, third party vendors, other investment operations teams, and other functions within MIM to contribute to the efficient operation of our MMP program
+Escalate, advocate beyond and resolve operations barriers. Ability to see the big picture and roll up sleeves to resolve issues. Liaise with custodians and third party vendors to improve and expand our capabilities. Escalate and resolve service issues.
+ 10-15 years relevant experience in trade operations, trading and portfolio services. Asset Management background is advantageous.
+Functional knowledge of variety of products including; managed portfolios, TAMP solutions, and mutual funds
+Operational team management experience required; demonstrated ability to empower, coach and develop team members.
+ Excellent attention to detail and accuracy; the person in this role must maintain a sharp focus during market hours and minimize distractions.
+ Strong organizational, time management, and client service skills. Integrity is a must in this role.
+ Proven ability to research and resolve complex operational issues and advise team on initiatives that improve overall efficiency.
+ A bachelor’s degree; a concentration in finance or a related area is a plus.
+ Fiserv APL experience is required. Charles River experience is a plus.
+ Advanced Excel training is advantageous.
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