Strategy and Operations Associate
How do you like to make an impact?
Think back to your last job. Were you able to run with projects from start to finish, to truly choose each next step? Enova managers empower you to make your own decisions and drive your work. That could mean anything from taking the lead on the development of a new mobile app, to determining the best way to help a customer break down their loan payments. When we talk to our team members, they tell us their managers trust them to get the job done. Where else will can your voice be heard Day One? We want you to make your mark. This is the core of Enova.
About the role:
S&O Associates directly support one of Enova’s core P&L’s and work on projects to maximize operational efficiency within the business. The projects range from short-term immediate impact projects to long term strategic initiatives. We are big enough to have resources to successfully scale the business, but small enough that a single associate has the autonomy to make a meaningful impact.
What you’ll be doing:
- Manage initiatives that focus on driving new projects, processes improvements and customer experience enhancements.
- Build and cultivate relationships with cross-functional teams within the organization.
- Evaluate vendor proposals, negotiate with external partners and collaborate with internal tech development teams to ensure that projects meet business requirements.
- Anticipate bottlenecks, provide management escalation, prioritize and execute projects, balance business needs vs. technical constraints, ensure quality, and drive bottom line results.
- Run ad hoc projects that are often data intensive and require comfort with numbers to make decisions.
We're excited about you if you have:
- Bachelor’s degree in Engineering, Business, or Finance. Our S&O team comes from a variety of backgrounds but are successful because of their ability to problem solve and think analytically.
- 3-6 years of tangible work experience dealing with process improvement, management consulting or data analytics.
- Demonstrate strong analytical thinking through excellent written and oral communication skills.
- Skilled in negotiating, influencing others, analytical thinking, leading others, and executing and implementing projects.
Our Strategy & Operations team:
Enova’s Strategy & Operation teams - or “S&O” as insiders commonly refer to them here - drive the business at both the operational and business levels. In addition to working cross functionally on the corporate side, S&Os work closely with our call center operations (think application support, loan processing, collections or customer service) to ensure optimization and anticipate any bumps in the road. To do this, they dive deeper into our existing processes and ask themselves lots of questions like, why are we doing this that way? Why don’t we try this? And, likely the most important question, how is this going to affect the bottom line of our business?
Enova is a FinTech company dedicated to using technology to help hard-working people get access to fast, trustworthy credit. To date, we’ve helped more than 5 million customers around the world. Born and raised in Chicago, our philosophy is simple, “Life’s short. Work someplace awesome.” Want to learn more? Just ask any of our almost 1,500 employees.