Serve as the bridge between supply chain/manufacturing and technical teams to support, optimize, and implement Oracle ERP supply chain modules. Provide day-to-day production support, perform data analysis using SQL Plus, develop FSDs and test scripts, lead implementations and upgrades using Oracle AIM, apply Lean methodologies, and leverage generative AI tools for reporting and insights.
Job Summary & Responsibilities
Position Summary
We are seeking a highly analytical, proactive, and collaborative Oracle ERP Supply Chain Business Analyst to join our team. In this role, you will bridge the gap between our business operations and technical resources. You will be responsible for supporting, optimizing, and implementing Oracle ERP Supply Chain modules to streamline processes and support our continued growth as a mid-sized manufacturing organization.
The ideal candidate will possess 8–10 years of hands-on experience in Oracle applications support and implementation, strong data analysis and modern technical toolkit skills, and a solid grasp of Lean manufacturing concepts. This individual will be instrumental in making data-driven decisions and translating business requirements into robust technical realities.
Key Responsibilities
Business Analysis & Process Improvement
- Partner with supply chain and manufacturing teams to understand business challenges and opportunities, translating them into actionable system requirements and functional solutions.
- Provide expert business process recommendations to address, resolve, and optimize operational issues within a manufacturing environment.
- Apply Lean manufacturing methodologies (such as Voice of the Customer) to analyze workflows, drive continuous improvement, and reduce defects through systematic ERP optimizations.
- Leverage modern AI tools (such as Microsoft Copilot) alongside traditional methods to generate proactive operational insights, process summaries, and automated reporting.
Operations & Production Support
- Provide robust day-to-day production support and administration for core Oracle Supply Chain modules, specifically: Inventory, Shipping, MSCA (Mobile Supply Chain Applications), Purchasing, and Inventory Management.
- Utilize query and reporting tools to conduct exhaustive data analysis, empowering the organization to make data-driven, strategic decisions.
- Coordinate and execute data validation and data analysis utilizing SQL Plus and running custom database scripts.
Implementation & Upgrades
- Develop robust, high-quality Functional Specification Documents (FSDs) to provide clear, seamless handoffs for technical developers and engineering resources.
- Formulate comprehensive testing criteria, scripts, and validation matrices to rigorously verify system outputs against operational designs.
- Guide projects from inception to completion using Oracle AIM (Application Implementation Methodology), ensuring all deliverables and documentation are meticulously maintained.
- Serve as a functional module leader or business analyst on Oracle implementation projects for newly acquired business units or system upgrades.
Required Experience & Skills
- Experience: 8–10 years of proven Oracle ERP applications support and implementation experience.
- Module Expertise: Deep functional expertise and setup/configuration experience with Oracle Inventory, Shipping, MSCA, Purchasing, and Inventory Management.
- Implementations: Must have participated in at least 2 full life-cycle Oracle ERP implementations from beginning to end as a functional lead or business analyst.
Technical & Analytical Skills:
- Demonstrated ability to perform advanced query building and utilize reporting tools for data-driven decision-making.
- Familiarity or hands-on experience utilizing generative AI tools (e.g., Copilot) to augment report generation and uncover operational insights.
- Proficiency in SQL Plus and running SQL scripts for data analysis, validation, and troubleshooting.
- Strong working knowledge of underlying Oracle Applications database architecture and standard Oracle AIM methodology deliverables.
- Industry Background & Continuous Improvement: Prior business experience in a manufacturing or supply chain environment is highly valued. Understanding of Lean concepts (Voice of the Customer, defect reduction, waste elimination) is strongly preferred.
- Language Skills: Spanish language skills are considered a strong asset/plus, but are not a strict requirement.
Personal Attributes & Soft Skills
- Analytical & Problem-Solving: Highly analytical mindset with a strong systems/process orientation and a proven track record of solving complex system and business issues.
- Communication & Interpersonal Skills: Impeccable written and verbal communication skills. Ability to facilitate meetings, lead cross-organizational initiatives, and translate abstract business needs into highly functional developer specifications.
- Collaboration: A team-oriented professional who thrives in a collaborative environment and has the patience and ability to train, teach, and mentor others.
- Adaptability: Driven and proactive, with the ability to research new concepts quickly and manage prioritized tasks efficiently.
Formal Education
- Bachelor’s degree in Computer Science, Information Systems, Supply Chain Management, Business Administration, or a related field (or equivalent practical experience).
EEO-M/F/D/V
#Itasca
Pay Range$135,000 - $150,000
Knowles Corporation Itasca, Illinois, USA Office
Itasca, IL, United States
Knowles Corporation Chicago, Illinois, USA Office
Chicago, United States
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