Supports partner relations operations, including partner onboarding, designation programs, onsite partner experiences, database maintenance, stakeholder communications, and Partner Summit execution. Tracks initiative milestones, documents processes, communicates requirements for partner tools and portals, and supports improvements to partner satisfaction. The role requires strong organization, project management, communication, prioritization, and relationship-building skills while working independently with stakeholders at all levels.
Description
The Partner Relations Specialist acts as an operational member on the Partner Relations team. The role assists in the execution of CDW's partner-related strategies such as the partner designation program, partner onboarding, and general partner satisfaction with CDW. In addition, this role assists in executing projects that further CDW's relationships within the partner community.
What you will do
* Act as a Partner Ambassador and provide a best-in-class onsite experience to partners.
* Assist with onsite partner operational requirements including building access, network access, closet and locker assistance, and building navigation.
* Deliver an excellent customer experience to internal and external customers.
* Maintain a thorough knowledge of CDW go-to-market strategies.
* Maintain materials on Partner Relations processes, programs, and tools for stakeholders.
* Manage, track, and communicate key milestones for assigned initiatives.
* Maintain partner contact database accuracy through proactive updates.
* Be proficient in CDW designation strategy and benefit processes and articulate them to stakeholders.
* Assist in execution of annual Partner Summit deliverables.
* Provide feedback and communicate requirements supporting improvements to partner portals and tools.
* Document step-by-step best practices and share with leadership.
What we expect of you
* Bachelor's degree required. OR, 4 years of work experience required.
* Strong communication, project management, and organizational skills.
* Ability to effectively interact with all levels of stakeholders, including senior leadership.
* Self-motivated with a history of working independently.
* Ability to build and maintain working relationships.
* Proficient in multitasking and identifying priorities.
* Strong attention to detail.
* Proficient in Microsoft Office applications.
* Previous experience in the technology industry is a plus. Pay range: $ 58,000 - $ 80,400 depending on experience and skill set Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
The Partner Relations Specialist acts as an operational member on the Partner Relations team. The role assists in the execution of CDW's partner-related strategies such as the partner designation program, partner onboarding, and general partner satisfaction with CDW. In addition, this role assists in executing projects that further CDW's relationships within the partner community.
What you will do
* Act as a Partner Ambassador and provide a best-in-class onsite experience to partners.
* Assist with onsite partner operational requirements including building access, network access, closet and locker assistance, and building navigation.
* Deliver an excellent customer experience to internal and external customers.
* Maintain a thorough knowledge of CDW go-to-market strategies.
* Maintain materials on Partner Relations processes, programs, and tools for stakeholders.
* Manage, track, and communicate key milestones for assigned initiatives.
* Maintain partner contact database accuracy through proactive updates.
* Be proficient in CDW designation strategy and benefit processes and articulate them to stakeholders.
* Assist in execution of annual Partner Summit deliverables.
* Provide feedback and communicate requirements supporting improvements to partner portals and tools.
* Document step-by-step best practices and share with leadership.
What we expect of you
* Bachelor's degree required. OR, 4 years of work experience required.
* Strong communication, project management, and organizational skills.
* Ability to effectively interact with all levels of stakeholders, including senior leadership.
* Self-motivated with a history of working independently.
* Ability to build and maintain working relationships.
* Proficient in multitasking and identifying priorities.
* Strong attention to detail.
* Proficient in Microsoft Office applications.
* Previous experience in the technology industry is a plus. Pay range: $ 58,000 - $ 80,400 depending on experience and skill set Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
CDW Chicago, Illinois, USA Office
625 W Adams St., Chicago, IL, United States, 60661
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