Support patients in understanding healthcare costs, guide provider cost comparisons, explain medical billing terminology, protect patient confidentiality, record and analyze concerns, and provide empathetic follow-up assistance.
Job Description:
The Patient Advocacy Representative supports individuals in understanding healthcare costs and accessing affordable care options through transparent pricing tools.
Key Responsibilities:
- Guide patients through provider cost comparisons
- Explain medical billing terminology
- Offer empathetic and patient-centered communication
- Protect confidential patient information
- Record and analyze patient concerns
- Provide follow-up assistance when needed
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What you need to know about the Chicago Tech Scene
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