Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.
About the role
Responsible for reconciling list bill and/or direct bill payments and assists with resolving billing issues.Key Accountabilities
- Reconciles multiple (i.e. locations, products, carriers/vendors) client or policy premium payments.
- Researches and resolves variety of billing issues and suspense discrepancies.
- Enters high volume of billing updates into the appropriate system (e.g., Dynamic cases, updates for legacy products, etc.).
- Analyzes and responds to variety of billing inquiries and requests from internal and external customers.
- May assist with training new members.
Minimum Requirements
- High School Diploma or GED with 2 – 4 years of related experience.
The compensation range for this role is (based on the corporate location in Lake Forest, Illinois):
$20.17 - $33.63 per yearThe final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for bonus. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market.
Brand: Trustmark
Trustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status.
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