Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily.
Job Summary
The Sr. Manager, Marketing Chief of Staff is a trusted strategic and operational partner to the Chief Marketing Officer (CMO). This role is responsible for driving organizational efficiency by managing agency partnerships, overseeing RFP and procurement processes, coordinating the marketing leadership team’s operating cadence, and ensuring flawless execution of cross-functional priorities. Acting as the CMO’s right hand, this individual contributor role provides high visibility and influence across the full marketing organization and with external partners.
Essential Duties and Responsibilities
Lead RFPs, renewals, and evaluations for media, creative, research, and specialty agencies
Serve as primary liaison for agency account managers and track performance against SLAs
Prepare quarterly agency performance reviews and recommend optimization opportunities
Manage purchase orders, SOWs, contracts, and vendor onboarding in collaboration with Finance and Procurement
Track and reconcile marketing budgets, including working vs. non-working spend
Provide CMO with regular budget performance reports and forecasts
Lead preparation and follow-up for weekly marketing leadership meetings
Maintain the enterprise marketing calendar covering launches, campaigns, and executive reviews
Ensure accountability for key deliverables across Brand, Creative, Growth, CX, and BU marketing teams
Act as proxy for CMO in operational discussions and cross-functional meetings when required
Drive special projects such as agency consolidation, benchmark analysis, or organizational capability reviews
Support preparation of board-level and executive leadership presentations
Minimum Qualifications
Bachelor’s degree in Marketing, Business Administration, Finance, or related field (MBA preferred)
7+ years of experience in marketing operations, procurement, agency management, or management consulting
Proven track record of managing budgets, contracts, and cross-functional projects in a large, complex organization
Strong financial acumen and experience working with procurement and agency contracts
Exceptional organizational and project management skills with a proven ability to manage multiple priorities
Strong written and verbal communication skills; comfortable preparing executive-level materials
Ability to influence and drive alignment across senior stakeholders without direct authority
High degree of discretion, professionalism, and ability to manage sensitive information
Strong analytical skills and attention to detail
Thrives in a fast-paced, high-growth environment with shifting priorities
Excellent organizational and project management skills to balance multiple e-commerce channels and partners
Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.
Chamberlain Group Oak Brook, Illinois, USA Office
Chamberlain Group Global HQ Office
Our headquarters is located in the Chicagoland area. Oak Brook is home to many global company headquarters that offers great restaurants, world-class shopping and hotels. Our office is set in a peaceful, natural space that offers a walking path to enjoy the outdoors.
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