Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily.
• Define, evaluate, prioritize, and implement Sales Cloud optimization strategies across Sales teams and business units to enable achievement of BU revenue and profitability targets in areas such as account plans, customer contracts, leads & opportunities, accounts & contact records, and pricing
• Serve as the business owner for Chamberlain’s AI and revenue intelligence initiatives; including
business requirements definition, build vs. buy recommendation, vendor evaluation and selection,
solution design, and ongoing iteration
• Collaborate with stakeholders (IT, sales leadership, sales, revenue operations, channel operations,
sales enablement, sales analytics, marketing, finance, customer service, and myQ Business) to improve business models, operational processes, partner insights, customer engagement tools, dashboards, analytics, and support
• Define sales intelligence signals and account segmentation models (e.g., attach rate gaps, buy rate vs. market potential, competitive displacement opportunity) to enable data-informed territory prioritization across channels and business units
• Improve standards and adoption of 200+ users including leveraging external Salesforce and industry contacts to identify best practices
• Partner with IT and Procurement to manage vendor relationships, contracts, and integration
requirements for commercial sales technology; ensure all AI and intelligence tool investments deliver
measurable ROI
• Contribute to the team effort by accomplishing related results and participating on projects as needed
Education/Certifications:
Bachelor's Degree in a business discipline
Experience:
10+ years related experience; 4+ years experience with SFDC with understanding of reports, dashboards, and analytics; experience training and supporting new users on the SFDC platform; demonstrated experience leading technology or AI initiative deployments including requirements definition, vendor selection, testing, and rollout
Knowledge, Skills, and Abilities:
Salesforce.com Sales Cloud, prioritization, project management with strong collaboration and communication skills; business owner mindset with ability to translate commercial requirements into technology solutions; data literacy sufficient to build segmentation models and interpret analytics without dedicated data science support; fluency in AI/revenue intelligence tools and vendor evaluation processes
Other:
Ability to travel up to 10% to North American locations
Preferred Qualifications
Education/Certifications:
Advanced Degree, Salesforce Certification
Experience:
Experience in sales or analytics role; experience working in a multi-cloud, multi-app environment (Sales, Pardot, Service, Marketing, Community); experience with AI/revenue intelligence platforms such as Salesforce Agentforce, Einstein Revenue Intelligence, Gong, or Clari; background in sales compensation design or revenue operations; experience managing vendor RFP processes and technology contracts
Knowledge, Skills, and Abilities:
SAP, Power BI, CPQ
#LI-MM1
#LI- Hybrid – Oak Brook, IL
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The pay range for this position is $129,700.00 - $209,200.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.
Chamberlain Group Oak Brook, Illinois, USA Office
Chamberlain Group Global HQ Office
Our headquarters is located in the Chicagoland area. Oak Brook is home to many global company headquarters that offers great restaurants, world-class shopping and hotels. Our office is set in a peaceful, natural space that offers a walking path to enjoy the outdoors.
Engineering
Chamberlain Group’s Chicago Engineering team is helping evolve a longtime access-hardware leader into a software- and AI-driven technology company. Engineers work across software, mobile, cloud, firmware, hardware, machine learning and AI to build connected experiences within the myQ ecosystem. The work brings physical products and digital technology together, giving teams opportunities to solve problems spanning IoT infrastructure, intelligent automation, computer vision and customer-facing applications. Software engineers now account for about 70% of Chamberlain Group’s engineering talent as the company continues to expand its software capabilities.
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