Clarity Logo

Clarity

Principal Technical Writer

Posted 5 Days Ago
Remote
Hiring Remotely in USA
100K-247K Annually
Senior level
Remote
Hiring Remotely in USA
100K-247K Annually
Senior level
Lead content strategy for a secure USSF web and mobile platform. Develop content models, editorial standards, governance frameworks, publishing workflows, and contributor enablement materials. Collaborate with design, product, engineering, and communications teams on UX writing, accessibility, user research, content audits, and analytics-driven optimization. Guide distributed contributors and advocate for clear, consistent, user-centered content across Department of Defense audiences.
The summary above was generated by AI

Clarity Innovations is a trusted national security partner, dedicated to safeguarding our nation’s interests and delivering innovative solutions that empower the Intelligence Community (IC) and Department of Defense (DoD) to transform data into actionable intelligence, ensuring mission success in an evolving world.

Our mission-first software and data engineering platform modernizes data operations, utilizing advanced workflows, CI/CD, and secure DevSecOps practices. We focus on challenges in Information Warfare, Cyber Operations, Operational Security, and Data Structuring, enabling end-to-end solutions that drive operational impact.

We are committed to delivering cutting-edge tools and capabilities that address the most complex national security challenges, empowering our partners to stay ahead of emerging threats and ensuring the success of their critical missions. At Clarity, we are people-focused and set on being a destination employer for top talent, offering an environment where innovation thrives, careers grow, and individuals are valued. Join us as we continue to lead innovation and tackle the most pressing challenges in national security.

Position Summary

We’re building a secure, scalable web and mobile application for the United States Space Force (USSF), and content is central to its success. We’re seeking a Senior Content Strategist to lead the development and execution of content strategy across this platform. This role will shape how content is structured, governed, authored, and delivered to diverse user groups — from USSF personnel to broader Department of Defense audiences.

You’ll collaborate across teams—design, product, engineering, and communications—and guide a distributed group of content contributors to ensure that all content is effective, consistent, accessible, and aligned with mission needs.

Key Responsibilities
  • Lead Content Strategy: Develop and document the overarching content strategy for the USSF platform, including voice/tone, structure, and delivery standards.
  • Design Content Models: Work with developers and CMS admins to architect scalable, reusable content structures using Directus (headless CMS).
  • Governance & Standards: Establish editorial standards, style guides, and publishing workflows. Ensure consistency and compliance across distributed authors.
  • Contributor Enablement: Train, support, and onboard USSF personnel who contribute content. Create playbooks, templates, and onboarding materials to ensure quality and consistency.
  • Content Design & UX Writing: Collaborate with UX designers to write and review interface copy, microcopy, and task-based content for clarity, usability, and accessibility.
  • Audit & Optimize: Conduct content audits, user research, and stakeholder interviews to inform strategy. Use analytics to improve engagement and effectiveness.
  • Cross-Functional Collaboration: Serve as the voice of content in product planning, sprint cycles, and stakeholder reviews. Advocate for user-centered messaging and plain language principles.
Required Qualifications
  • 6+ years of experience in content strategy, UX writing, or content design for digital platforms
  • Strong background in working with CMS tools—preferably headless platforms like Directus, Contentful, or Strapi
  • Experience creating and maintaining editorial standards, content models, and governance frameworks
  • Exceptional writing and editing skills with a focus on clarity, tone, and accessibility
  • Proven ability to collaborate with cross-functional product teams in Agile environments
  • Familiarity with Section 508 accessibility standards and user-centered content practices
  • Excellent facilitation, communication, and stakeholder engagement skills
Preferred Qualifications
  • BS in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution 
  • Experience working with public affairs and legal teams within the DoD
  • Experience supporting federal or DoD digital services or working within a regulated or secure environment
  • Understanding of structured content design and content API delivery
  • Familiarity with plain language, information architecture, and UX principles
  • Exposure to security clearance processes or prior work with classified content workflows
  • Experience working in or with the USSF

Salary Range: $100,000 - $247,000

Pay Range

The posted pay range reflects the anticipated base salary range for this position and is provided to give candidates a general understanding of the compensation opportunity. The actual salary offered will be determined based on the requirements of the position and a variety of job-related factors, which may include geographic location, applicable Federal Government contract labor categories and wage rates, relevant experience, skills and competencies, education, certifications, and the scope and responsibilities of the role.

Because this position may be performed in multiple locations and may be subject to different contract requirements, the salary ultimately offered may vary based on the applicable location and contract. The posted range is not a guarantee of a specific starting salary or an indication that an offer will be made at any particular point within the range.

Total Rewards

In addition to competitive base pay, Clarity provides a Total Rewards package designed to attract and retain exceptional professionals committed to excellence. Our benefits reflect the value we place on skilled individuals who drive our impact in critical digital missions.

At Clarity, a career means joining a high-performing team advancing vital work in the digital landscape. We encourage you to consider the total value of joining us—competitive compensation, comprehensive benefits, and resources that support your growth and impact.

Our Total Rewards package includes performance-based bonuses, extensive medical, dental, and vision coverage, a 401(k) plan with company match, substantial paid time off and holidays, flexible work arrangements where possible, and a range of income protection benefits. We are committed to supporting your well-being, professional growth, and ability to contribute to essential digital missions.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Similar Jobs

28 Minutes Ago
Remote or Hybrid
US
26K-31K Hourly
Entry level
26K-31K Hourly
Entry level
Information Technology
Monitors managed-services technologies, provides tier-1 customer and help-desk support, investigates incidents, documents issues, escalates problems, analyzes operational data, and improves support processes. The role requires collaboration with customers, suppliers, engineers, and internal teams while meeting service-level and security requirements. Work occurs within a 24/7 operation and includes overnight shifts, weekends, holidays, and possible overtime.
Top Skills: AutomateHeatMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
28 Minutes Ago
Remote or Hybrid
US
Senior level
Senior level
Information Technology
Develop and execute territory sales strategies to identify and expand enterprise business opportunities. Manage opportunity pipelines, forecasts, proposals, RFP/RFI presentations, contract licensing, and customer relationships. Partner with sales and solutions teams, mentor sales personnel, differentiate software offerings, support pricing and configuration, and conduct training to increase bookings. The role requires technology sales experience, market knowledge, strong negotiation and communication skills, and travel up to 25%.
Top Skills: AIForecasting ToolsIt Asset Management (Itam)Software Solutions
31 Minutes Ago
Remote or Hybrid
140K-180K Annually
Senior level
140K-180K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Supports the General Counsel, Legal Leadership Team, CFO, and CEO’s Executive Assistant while managing Board of Directors logistics. Responsibilities include complex calendar and travel coordination, executive meetings, offsites, events, venues, hotels, vendors, contracts, budgets, virtual meeting arrangements, and confidential information. The role requires proactive problem-solving, strong relationships, process improvement, and regular in-office presence in Boston, with occasional evening or weekend support.
Top Skills: Microsoft 365Outlook

What you need to know about the Chicago Tech Scene

With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.

Key Facts About Chicago Tech

  • Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
  • Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
  • Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
  • Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account