Business Systems Analyst

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations.

Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we are bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way.

The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric.

Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and post-claims. Ascot exists to solve for our clients’ brightest tomorrow, through agility, collaboration, resilience, and discipline.

Ascot is embedding artificial intelligence (AI) and automation across the organisation to enhance decision‑making, efficiency, and quality of outcomes. In this role, you will be expected to work confidently alongside AI‑enabled tools, apply sound judgment when interpreting insights, and adapt as technology continues to evolve. We value curiosity, critical thinking, and a willingness to embrace change as part of how we work.

Position Overview:

The Business Systems Analyst role is integral to the launch of specialty lines products and closely aligned with IT. Combines business experience and understanding of insurance underwriting and claims, analytical thinking, and technical methods to generate project materials that support the implementation and modification of product launches across the organization. Serves as a liaison between business partners and both internal and external technical teams. Works closely with business units, product counsel, subject matter experts, technical resources, and the product/program team to identify, analyze, validate, and document business requirements that support underwriting needs, system functionality, and overall business priorities. This role will work on a hybrid schedule in the office.

Responsibilities:

• Performs in a Business Systems Analyst role and supports the monitoring and coordination of underwriting product launches throughout the organization, utilizing business analysis principles and tools.

• Performs requirements analysis, validation, and verification, ensuring that requirement documents are complete, consistent, concise, comprehensible, and unambiguous.

• Utilizes a variety of techniques and tools to elicit business / system requirements – including interviews, surveys, requirements workshops, business analysis, task and workflow analysis. 

• Combines business and technical knowledge to communicate effectively with business and technical stakeholders and to define and document business and/or system requirements in accordance with defined standards and methodologies.

• Collaborates with internal and external teams as needed to support successful delivery.

• Identifies improvement opportunities and recommends solutions that enhance existing business processes.

• Contributes to creation of test plans/matrices/criteria to facilitate quality assurance / acceptance testing of system deliverables.
• Augments and supports business regarding problem identification, mitigation and resolution of issues pertaining to product functionality and configuration within the system. 
• Performs quality assurance / acceptance testing of system deliverables as required.
• Capable of performing data analysis using a variety of tools as necessary.

• Supports change management efforts by identifying gaps and creating efficiencies in the execution of launch tasks and activities.

• Develop process documentation and training materials as well as conducts training as required for new products and system implementations, enhancements or modifications.

• Assist with ad hoc projects as needed and contribute to a collaborative, high‑performing culture aligned with The Ascot Way

Required Qualifications:

• Minimum of 3 years work experience in a business analyst or business systems analyst role, supporting business operations and/or systems implementations.

• Bachelors Degree in business and/or technical field preferred; equivalent experience considered along with  professional certifications are a plus (CPCU, PMI-PBA, IIBA).

• Knowledge of insurance industry with understanding of Underwriting, Financial and Claims operations desired in one or all of the following  – Commercial P&C, Professional Liability, and Workers Compensation lines.

• Ability to express ideas clearly, effectively and professionally in both verbal and written communication.

• Excellent project, organizational and time management skills with ability to handle multiple tasks while meeting deadlines.

• Prior experience in insurance operations (underwriting, financial or claims) a plus.

• Understanding of insurance needs associated with underwriting and claims business models a plus.

• Ability to function in a professional office environment and utilize standard office equipment.

   **This role may be filled at a level commensurate with experience.**

Compensation:

Actual base pay could vary and may be above or below the listed range based on factors including but not limited to experience, subject matter expertise, and skills. The base pay is just one component of Ascot’s total compensation package for employees. Other rewards may include annual cash bonus and other forms of discretionary compensation awarded by the Company. 

The annualized base pay range for this role is: $100,000 to 120,000.

Company Benefits:

The Company provides a competitive benefits package that includes the following (eligibility requirements apply):

Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Life Insurance, AD&D, Work/Life Resources (including Employee Assistance Program), and more.

Leave Benefits: Paid holidays, annual Paid Time Off (includes paid state /local paid leave where required), Short-term Disability, Long-term Disability, Other leaves (e.g., Bereavement, FMLA, Adoption, Maternity, Military, Primary & Non-Primary Caregiver)

Retirement Benefits: Contributory Savings Plan (401k)

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